Kwikset

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to
perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,Warranty was honored and completed. Thank you

Hello, I have contacted the consumer on 3/3/2017 and there was no answer. I left a voicemail with my direct line to discuss his case to replace his two Kwikset locks.  I have not received a follow up call from the consumer as of yet but once I receive a call back from the...

consumer we will be replacing the two locks as one time courtesy. Thank you,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
PS I have neither received any emails or phone messages from this outfit, this is the reason this went this far, there inability to be truthful! Still waiting!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to...

me.I mailed the first lock back today.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]