A free trial offer of anti-aging face creme and eye cream was advertised--just pay shipping for $ This company then charged me more than $for these products and sent me another shipment of each separately and charged me the same amount again! I called to complain and to make sure that no more was sent to me After much arguing, "Westly" with "Customer Care" said he would give a courtesy refund of 30% I informed him that I would be getting my lawyer on this and that they wouldn't get away with this fraud After a while more of arguing, "Westly" said that he had just gotten approval to give me a 100% refund He claims I will get the refund in 3-business days This was on 9-1- We will see! I asked him his last name and he said he could not give it to me I asked for his manager's name and he would not give it to me I was asking for more information, when he suddenly said to "Have a good day" and hung up on me
advertisementPoor customer serviceDenied refund I received an email offering a free trial of L'Amour Skin Cream, advertising as being affiliated with CVS PharmacyI later found out that was false, they have no affiliationI was expecting to pay for shipping ($4.95) on the 14th of December, but was surprised to see another charge on the same day for $I shrugged it off and went on winter vacationUpon returning, I noticed another box of lotion in my mailboxConfused, I panicked and checked my bank accountI was charged $on December 5th and $on January 2ndI could not find a phone number to contact so thankfully my bank account provided me with oneUpon calling to settle the confusion, I was told I failed to respond to a survey and did not unsubscribe in timeI did not receive an email or anything saying this was something I needed to doI offered to ship them back because I wanted a refund and I did not even open themThe lady told me I could only
I was billed $despite the fact that I canceled service and I want it refunded I had signed up online for free trial on 12/05/and paid $ During the online process there was nothing that mentioned the terms of purchase nor did it ask for me to acknowledge their terms for the free trial I called on 12/22/to cancel their services as I was not satisfied with their product The L'Amour Customer Service Rep I talked to on 12/22/said I was just in time and that I would still be charged $for canceling but I would not receive any monthly charges On 1/16/I was looking over my credit card statement and I was charged for $on 12/22/ I called to ask for refund and the L'Amour Customer Service Rep told me there was nothing she could do as it was their policy and I had canceled on day so I was automatically charged the full retail price even though I canceled I asked her why did the 1st customer service rep tell me I would only be charged $4.95? She t
I have tried continuously in the last months to cancel any further shipments of the eye serum I have tried to cancel any further shipments for the last months, but could not get anyone to answer the phoneToday, I talked to someone named BarrettHe told me that he would cancel any further shipments, but that I would not be able to return any shipmentsThe card in the shipping box clearly states a phone number and address to contact for returnsI was told that he had no idea why that was in the box, but no shipments can be returnedI told him that I opened one of the shipping boxes, but the other has not been openedBoth products are sealed and have not been openedWhen I asked for the Corporate office number and address, I was told that he was not allowed to give me that informationThe shipping was from [redacted] and the card inside the box states that returns are to be to [redacted]
Two weeks ago I placed an online order for a sample bottle of skin cream for $I received the sample and April 10, I saw a charge of $on my accountI called and the phone rings but no one answers and I'm not able to leave a voice message
A free trial offer of anti-aging face creme and eye cream was advertised--just pay shipping for $
This company then charged me more than $for these products and sent me another shipment of each separately and charged me the same amount again! I called to complain and to make sure that no more was sent to me After much arguing, "Westly" with "Customer Care" said he would give a courtesy refund of 30% I informed him that I would be getting my lawyer on this and that they wouldn't get away with this fraud After a while more of arguing, "Westly" said that he had just gotten approval to give me a 100% refund He claims I will get the refund in 3-business days This was on 9-1- We will see! I asked him his last name and he said he could not give it to me I asked for his manager's name and he would not give it to me I was asking for more information, when he suddenly said to "Have a good day" and hung up on me
advertisementPoor customer serviceDenied refund
I received an email offering a free trial of L'Amour Skin Cream, advertising as being affiliated with CVS PharmacyI later found out that was false, they have no affiliationI was expecting to pay for shipping ($4.95) on the 14th of December, but was surprised to see another charge on the same day for $I shrugged it off and went on winter vacationUpon returning, I noticed another box of lotion in my mailboxConfused, I panicked and checked my bank accountI was charged $on December 5th and $on January 2ndI could not find a phone number to contact so thankfully my bank account provided me with oneUpon calling to settle the confusion, I was told I failed to respond to a survey and did not unsubscribe in timeI did not receive an email or anything saying this was something I needed to doI offered to ship them back because I wanted a refund and I did not even open themThe lady told me I could only
This so called "Free Trial" is a scam!!! I wish I research this company before I sign up for their free trial offerNo such thing is "free"After days you sign up, unless you call the company which they provide no email or number saying so, they will charge you $per month after month, until you check your credit card statement or bank if you even check every charge like I doUnbelievable!!! Who pays $for a face cream, which btw you can buy on Amazon for less than 1/of the cost they charges your bank acct or credit cardTotal company SCAM!!! I don't know how this people can do this kind of stuffWhen I call to cancel and return the order they sent me the second time, they said that it clearly said it on their Terms and Conditions what are you signing up forNOT!!! Unless you go to their website then they said that, unclear, totally created to scam people and charge astronomical amount for a product that's not worth what they charge you!!! I wouldn't pay $for this creamUnfortunately I learned my lesson too late!!!
I was filling out a survey for Charter and it said I got a free gift from this company, just pay shipping, so I filled out the phoneIt was for a wrinkle creamI received the creamI ordered this on Dec and was charged an additional $on Dec I called the credit card company to dispute itThey told me to call the companyI called them and explained my frustrationThey said they were going to refund it the chargeThen they charged me another I was outragedThe bank will only dispute the one charge and the company won't do anything to refund it
I have a trial offer from L' Amour and I received a sample for productsThey charged me for the products
The amount of $ was billed to me on 12/24/and $on 12/23/ I called them because I am not satisfied with the productI got two shipment from them and they were billing me again before I even got the second shipment which I returned to themI think these people are scam because I am supposed to be charged on $for shippingI asked them if they want the sample return and I will return itI tried to dispute this with my card and I hope you can helpThey also did not print out the conditions or billing on this sample or any receipt provided
L'Amour Vitamin C Technologies skin cream 'free' sample is a SCAM!
I agreed to pay $shipping and handling for a 'free' sample of L'Amour Vitamin C Technologies skin creamI am pretty good at reading 'fine print' and I assure you, if I read that I would have to pay $per month for a oz jar of *** skin cream on a monthly basis, I never would have given my credit card numberI didn't realize that there would be more to it until I received another jar of cream in the mail a month later! I thought it was a mistake until I saw the charges on my credit cardI called the company once I realized what they were up to, and they said they would not refund the money, even though I offered to send the stuff backThey did offer a discount on my next order though! I told them I did not like the 'free' sample and I did not open the second jar, but they wouldn't take it back and give me a refundThey did agree to cancel my 'subscription'Today, I got another jar of cream in the mai
Online scamOffers product trial size then signs you up for monthly deliveryUses different address on credit card
Purchased trial size on line for Then without knowing was signed up for monthly delivery Can't even find that on web siteProbable small print after credit card info givenThey use multiple addresses for credit card chargeNo packing slip even included in package to know where it was fromOnly po box st Pete Florida .when called offered to cancel and keep product for half price or return with a re stocking chargeBIG SCAM
I was charged $for a product I didn't receive or order or receiveI called the company and they were rude & told me to bad
I was charged $for a product I didn't order or receiveI'm a single mom who lives on a limited income and would never order anything in that amountI called the company and the representative was very rude and said yes I ordered I ordered this and too bad but"you can't get your money back because you should of called us to cancel the product when you received it." I told the representative I didn't call to cancel it as I didn't receive anything to call and cancel." She then stated that I should of called when I noticed the charge, and I told her I am because I didn't have any charges until 03/I called the company as soon as I found the company's numberI contacted several companies and company skin within replied stating they have received over a calls about this company scamming people and that their company had no association with this
I have tried continuously in the last months to cancel any further shipments of the eye serum
I have tried to cancel any further shipments for the last months, but could not get anyone to answer the phoneToday, I talked to someone named BarrettHe told me that he would cancel any further shipments, but that I would not be able to return any shipmentsThe card in the shipping box clearly states a phone number and address to contact for returnsI was told that he had no idea why that was in the box, but no shipments can be returnedI told him that I opened one of the shipping boxes, but the other has not been openedBoth products are sealed and have not been openedWhen I asked for the Corporate office number and address, I was told that he was not allowed to give me that informationThe shipping was from *** and the card inside the box states that returns are to be to ***
I was billed $despite the fact that I canceled service and I want it refunded
I had signed up online for free trial on 12/05/and paid $ During the online process there was nothing that mentioned the terms of purchase nor did it ask for me to acknowledge their terms for the free trial I called on 12/22/to cancel their services as I was not satisfied with their product The L'Amour Customer Service Rep I talked to on 12/22/said I was just in time and that I would still be charged $for canceling but I would not receive any monthly charges On 1/16/I was looking over my credit card statement and I was charged for $on 12/22/ I called to ask for refund and the L'Amour Customer Service Rep told me there was nothing she could do as it was their policy and I had canceled on day so I was automatically charged the full retail price even though I canceled I asked her why did the 1st customer service rep tell me I would only be charged $4.95? She t
I ordered the trial, which asked that I pay for shippingHowever, to my surprise, the shipments have continuedAnd, to make matters worse, both products are shipped separatelyNeither box ever has any invoice or other information to aid the customer in contacting the companyThe products came so frequently that I simply cannot use them fast enough and currently have two unopened shipmentsI eventually ran a Google search on the shipping address and came upon this Revdex.com site, which listed the customer service email that I usedHowever, I received an immediate email back that stated it would be hours until someone responded and to call themSo, I did call themThe representative answering the phone launched immediately into his sales pitch, so I stopped him and told him that I just wanted to discontinue the automatic shipments He told me he could not refund my money because there was a statement somewhere on the trial order that stated these automatic shipments would occurEven though I never saw that statement, I can't dispute that it probably was inserted somewhere but must have been quite small or out of sightIf I had seen that statement, I definitely would not have signed up for the trialI told the representative that I was not requesting my money back; all I wanted was to discontinue the automatic orders and paymentsI like the product well enough, but it's not worth $per month and a stockpile of boxesBuyer bewareThis "trial" is a scam!
Two weeks ago I placed an online order for a sample bottle of skin cream for $I received the sample and April 10, I saw a charge of $on my accountI called and the phone rings but no one answers and I'm not able to leave a voice message
On January 31, I ordered on a trial basis their bella gold serum and bella gold cream, of which I was only being charged for the shipping and handling charges onlyTheir web site is very misleading and as I understood it it would be on a trial basis 100% satisfaction guaranteed and there was no mention of the cost of the product only the shipping and handling cost of $ I did not like the product so I thought since I did not agree to continue purchasing any products from them it was the end of that transactionOn March 22, I receive a bella gold serum in the mailI then immediately call them to tell them I was not satisfied with the product and did not agree to get any more I was told that I had checked off the box of which I agree to their terms and conditionsThere was nothing of that sort when I was ordering the trial offerSo I told them I wanted to return the product and was told I could not and if returned it they would ship it right back to me I was told thi
Received in the mail auto shipment of product even though chose not to have auto shipment on online trial order.Ordered product trial online on 12/1/for $- Bella Gold Serum age defying formulaChecked box not to have auto shipment mailed to me after trial order Received auto shipment in the mail, order # XXXXXXX, from Beautil Skin Called their customer service 877-934-on 2/3/ Explained to her that I checked the box not to have auto shipmentI offered to mail product backTold her product also didn't work for meWas told I can only cancel auto shipment by calling them, they do not accept product back, they did not have that box option in their website, and my credit card was charged $on 1/16/She cancelled the auto shipment as of 2/3/17, confirmation # XXXXXXFB
AdvertisingI signed up for their trial which did not indicate a dateThere is no where to sign up or log into to change or view your account
Claims I was told about day trial in which I was not, billed credit card for amount I wasn't made aware of
A free trial offer of anti-aging face creme and eye cream was advertised--just pay shipping for $ This company then charged me more than $for these products and sent me another shipment of each separately and charged me the same amount again! I called to complain and to make sure that no more was sent to me After much arguing, "Westly" with "Customer Care" said he would give a courtesy refund of 30% I informed him that I would be getting my lawyer on this and that they wouldn't get away with this fraud After a while more of arguing, "Westly" said that he had just gotten approval to give me a 100% refund He claims I will get the refund in 3-business days This was on 9-1- We will see! I asked him his last name and he said he could not give it to me I asked for his manager's name and he would not give it to me I was asking for more information, when he suddenly said to "Have a good day" and hung up on me
advertisementPoor customer serviceDenied refund I received an email offering a free trial of L'Amour Skin Cream, advertising as being affiliated with CVS PharmacyI later found out that was false, they have no affiliationI was expecting to pay for shipping ($4.95) on the 14th of December, but was surprised to see another charge on the same day for $I shrugged it off and went on winter vacationUpon returning, I noticed another box of lotion in my mailboxConfused, I panicked and checked my bank accountI was charged $on December 5th and $on January 2ndI could not find a phone number to contact so thankfully my bank account provided me with oneUpon calling to settle the confusion, I was told I failed to respond to a survey and did not unsubscribe in timeI did not receive an email or anything saying this was something I needed to doI offered to ship them back because I wanted a refund and I did not even open themThe lady told me I could only
I was billed $despite the fact that I canceled service and I want it refunded I had signed up online for free trial on 12/05/and paid $ During the online process there was nothing that mentioned the terms of purchase nor did it ask for me to acknowledge their terms for the free trial I called on 12/22/to cancel their services as I was not satisfied with their product The L'Amour Customer Service Rep I talked to on 12/22/said I was just in time and that I would still be charged $for canceling but I would not receive any monthly charges On 1/16/I was looking over my credit card statement and I was charged for $on 12/22/ I called to ask for refund and the L'Amour Customer Service Rep told me there was nothing she could do as it was their policy and I had canceled on day so I was automatically charged the full retail price even though I canceled I asked her why did the 1st customer service rep tell me I would only be charged $4.95? She t
I have tried continuously in the last months to cancel any further shipments of the eye serum I have tried to cancel any further shipments for the last months, but could not get anyone to answer the phoneToday, I talked to someone named BarrettHe told me that he would cancel any further shipments, but that I would not be able to return any shipmentsThe card in the shipping box clearly states a phone number and address to contact for returnsI was told that he had no idea why that was in the box, but no shipments can be returnedI told him that I opened one of the shipping boxes, but the other has not been openedBoth products are sealed and have not been openedWhen I asked for the Corporate office number and address, I was told that he was not allowed to give me that informationThe shipping was from [redacted] and the card inside the box states that returns are to be to [redacted]
Two weeks ago I placed an online order for a sample bottle of skin cream for $I received the sample and April 10, I saw a charge of $on my accountI called and the phone rings but no one answers and I'm not able to leave a voice message
A free trial offer of anti-aging face creme and eye cream was advertised--just pay shipping for $
This company then charged me more than $for these products and sent me another shipment of each separately and charged me the same amount again! I called to complain and to make sure that no more was sent to me After much arguing, "Westly" with "Customer Care" said he would give a courtesy refund of 30% I informed him that I would be getting my lawyer on this and that they wouldn't get away with this fraud After a while more of arguing, "Westly" said that he had just gotten approval to give me a 100% refund He claims I will get the refund in 3-business days This was on 9-1- We will see! I asked him his last name and he said he could not give it to me I asked for his manager's name and he would not give it to me I was asking for more information, when he suddenly said to "Have a good day" and hung up on me
advertisementPoor customer serviceDenied refund
I received an email offering a free trial of L'Amour Skin Cream, advertising as being affiliated with CVS PharmacyI later found out that was false, they have no affiliationI was expecting to pay for shipping ($4.95) on the 14th of December, but was surprised to see another charge on the same day for $I shrugged it off and went on winter vacationUpon returning, I noticed another box of lotion in my mailboxConfused, I panicked and checked my bank accountI was charged $on December 5th and $on January 2ndI could not find a phone number to contact so thankfully my bank account provided me with oneUpon calling to settle the confusion, I was told I failed to respond to a survey and did not unsubscribe in timeI did not receive an email or anything saying this was something I needed to doI offered to ship them back because I wanted a refund and I did not even open themThe lady told me I could only
This so called "Free Trial" is a scam!!! I wish I research this company before I sign up for their free trial offerNo such thing is "free"After days you sign up, unless you call the company which they provide no email or number saying so, they will charge you $per month after month, until you check your credit card statement or bank if you even check every charge like I doUnbelievable!!! Who pays $for a face cream, which btw you can buy on Amazon for less than 1/of the cost they charges your bank acct or credit cardTotal company SCAM!!! I don't know how this people can do this kind of stuffWhen I call to cancel and return the order they sent me the second time, they said that it clearly said it on their Terms and Conditions what are you signing up forNOT!!! Unless you go to their website then they said that, unclear, totally created to scam people and charge astronomical amount for a product that's not worth what they charge you!!! I wouldn't pay $for this creamUnfortunately I learned my lesson too late!!!
I was filling out a survey for Charter and it said I got a free gift from this company, just pay shipping, so I filled out the phoneIt was for a wrinkle creamI received the creamI ordered this on Dec and was charged an additional $on Dec I called the credit card company to dispute itThey told me to call the companyI called them and explained my frustrationThey said they were going to refund it the chargeThen they charged me another I was outragedThe bank will only dispute the one charge and the company won't do anything to refund it
I have a trial offer from L' Amour and I received a sample for productsThey charged me for the products
The amount of $ was billed to me on 12/24/and $on 12/23/ I called them because I am not satisfied with the productI got two shipment from them and they were billing me again before I even got the second shipment which I returned to themI think these people are scam because I am supposed to be charged on $for shippingI asked them if they want the sample return and I will return itI tried to dispute this with my card and I hope you can helpThey also did not print out the conditions or billing on this sample or any receipt provided
L'Amour Vitamin C Technologies skin cream 'free' sample is a SCAM!
I agreed to pay $shipping and handling for a 'free' sample of L'Amour Vitamin C Technologies skin creamI am pretty good at reading 'fine print' and I assure you, if I read that I would have to pay $per month for a oz jar of *** skin cream on a monthly basis, I never would have given my credit card numberI didn't realize that there would be more to it until I received another jar of cream in the mail a month later! I thought it was a mistake until I saw the charges on my credit cardI called the company once I realized what they were up to, and they said they would not refund the money, even though I offered to send the stuff backThey did offer a discount on my next order though! I told them I did not like the 'free' sample and I did not open the second jar, but they wouldn't take it back and give me a refundThey did agree to cancel my 'subscription'Today, I got another jar of cream in the mai
Online scamOffers product trial size then signs you up for monthly deliveryUses different address on credit card
Purchased trial size on line for Then without knowing was signed up for monthly delivery Can't even find that on web siteProbable small print after credit card info givenThey use multiple addresses for credit card chargeNo packing slip even included in package to know where it was fromOnly po box st Pete Florida .when called offered to cancel and keep product for half price or return with a re stocking chargeBIG SCAM
I was charged $for a product I didn't receive or order or receiveI called the company and they were rude & told me to bad
I was charged $for a product I didn't order or receiveI'm a single mom who lives on a limited income and would never order anything in that amountI called the company and the representative was very rude and said yes I ordered I ordered this and too bad but"you can't get your money back because you should of called us to cancel the product when you received it." I told the representative I didn't call to cancel it as I didn't receive anything to call and cancel." She then stated that I should of called when I noticed the charge, and I told her I am because I didn't have any charges until 03/I called the company as soon as I found the company's numberI contacted several companies and company skin within replied stating they have received over a calls about this company scamming people and that their company had no association with this
I have tried continuously in the last months to cancel any further shipments of the eye serum
I have tried to cancel any further shipments for the last months, but could not get anyone to answer the phoneToday, I talked to someone named BarrettHe told me that he would cancel any further shipments, but that I would not be able to return any shipmentsThe card in the shipping box clearly states a phone number and address to contact for returnsI was told that he had no idea why that was in the box, but no shipments can be returnedI told him that I opened one of the shipping boxes, but the other has not been openedBoth products are sealed and have not been openedWhen I asked for the Corporate office number and address, I was told that he was not allowed to give me that informationThe shipping was from *** and the card inside the box states that returns are to be to ***
I was billed $despite the fact that I canceled service and I want it refunded
I had signed up online for free trial on 12/05/and paid $ During the online process there was nothing that mentioned the terms of purchase nor did it ask for me to acknowledge their terms for the free trial I called on 12/22/to cancel their services as I was not satisfied with their product The L'Amour Customer Service Rep I talked to on 12/22/said I was just in time and that I would still be charged $for canceling but I would not receive any monthly charges On 1/16/I was looking over my credit card statement and I was charged for $on 12/22/ I called to ask for refund and the L'Amour Customer Service Rep told me there was nothing she could do as it was their policy and I had canceled on day so I was automatically charged the full retail price even though I canceled I asked her why did the 1st customer service rep tell me I would only be charged $4.95? She t
I ordered the trial, which asked that I pay for shippingHowever, to my surprise, the shipments have continuedAnd, to make matters worse, both products are shipped separatelyNeither box ever has any invoice or other information to aid the customer in contacting the companyThe products came so frequently that I simply cannot use them fast enough and currently have two unopened shipmentsI eventually ran a Google search on the shipping address and came upon this Revdex.com site, which listed the customer service email that I usedHowever, I received an immediate email back that stated it would be hours until someone responded and to call themSo, I did call themThe representative answering the phone launched immediately into his sales pitch, so I stopped him and told him that I just wanted to discontinue the automatic shipments He told me he could not refund my money because there was a statement somewhere on the trial order that stated these automatic shipments would occurEven though I never saw that statement, I can't dispute that it probably was inserted somewhere but must have been quite small or out of sightIf I had seen that statement, I definitely would not have signed up for the trialI told the representative that I was not requesting my money back; all I wanted was to discontinue the automatic orders and paymentsI like the product well enough, but it's not worth $per month and a stockpile of boxesBuyer bewareThis "trial" is a scam!
Two weeks ago I placed an online order for a sample bottle of skin cream for $I received the sample and April 10, I saw a charge of $on my accountI called and the phone rings but no one answers and I'm not able to leave a voice message
On January 31, I ordered on a trial basis their bella gold serum and bella gold cream, of which I was only being charged for the shipping and handling charges onlyTheir web site is very misleading and as I understood it it would be on a trial basis 100% satisfaction guaranteed and there was no mention of the cost of the product only the shipping and handling cost of $ I did not like the product so I thought since I did not agree to continue purchasing any products from them it was the end of that transactionOn March 22, I receive a bella gold serum in the mailI then immediately call them to tell them I was not satisfied with the product and did not agree to get any more I was told that I had checked off the box of which I agree to their terms and conditionsThere was nothing of that sort when I was ordering the trial offerSo I told them I wanted to return the product and was told I could not and if returned it they would ship it right back to me I was told thi
Received in the mail auto shipment of product even though chose not to have auto shipment on online trial order.Ordered product trial online on 12/1/for $- Bella Gold Serum age defying formulaChecked box not to have auto shipment mailed to me after trial order Received auto shipment in the mail, order # XXXXXXX, from Beautil Skin Called their customer service 877-934-on 2/3/ Explained to her that I checked the box not to have auto shipmentI offered to mail product backTold her product also didn't work for meWas told I can only cancel auto shipment by calling them, they do not accept product back, they did not have that box option in their website, and my credit card was charged $on 1/16/She cancelled the auto shipment as of 2/3/17, confirmation # XXXXXXFB
AdvertisingI signed up for their trial which did not indicate a dateThere is no where to sign up or log into to change or view your account
Claims I was told about day trial in which I was not, billed credit card for amount I wasn't made aware of