I have returned the packages months now, keep rejecting and having bank stop charge, as the bank contacts me when this company runs my card I have called and email and no one answersMonday I was contacted by the bank for another charge which the bank has flagged as suspicious and that is why they contact me, input stop payment or rejected again, couple of days later the charge appears and today the package is at my door, I rejected the package again, emailed again and so far I am out again of 89+ dollars until -days later bank is able to get my money back
This company has one website, bills with another company name and charges under another name and they do not answer
Product_Or_Service: Face cream
Company advertised a free trial of a beauty product in exchange for shipping and handling Website did not work properly It kept bouncing from screen to screen Terms of agreement were never presented to me Product arrived in generic packaging with no bill of sale or packing slip No mention AT ALL that the product needed to be returned UNOPENED within days to avoid charges for sample(s) and cancel monthly orders going forward When I received my credit card bill with charges for $and $89.79, I was told I was presented with the terms of agreement when I signed up I did not! Nor did any of the other people I've found on line that are complaining about this scam minutes of arguing led to their offer of refunding the full purchase price of the products with no need to return the samplesHowever, I only received written confirmation of such for ONE PRODUCT The other charge was still intact I discussed with my credit card company and they are eliminating the ch
Free trial became monthly charge to my great surprise
Ordered a free trial of Vinetics C skin cream on 2/21/ Website is skintechnologies.com and is located in Dallas, TX, according to the page Paid $s/h plus $"recyclable packaging" (the $not disclosed until transaction completed) On 3/8/a charge of $appeared on my credit card from "Beauty Max Today" (the same name from the original charge) Called the number to see what the charge was Apparently had I looked under the very small word "terms" at the very bottom of the page, I would have realized I was agreeing to return the jar in days or be charged my first monthly fee of $ I do not expect such important information to be so hard to find and would expect it to be made clear at the time of the "free trial." The cust service rep first offered me a 25% refund, then a 50% refund, and finally a 75% refund, which I accepted She warned me that if I filed a fraud report with my cc company,
I ordered a sample size of the Bella Gold serumTheir ad stated it was a free trial with a $shipping chargeAs I made my way to complete the order other items showed up on the screen as coupons with a % off of two of their other productsI scrolled on thru and it didn't give me a total for my order and when I submitted the order the company has added two other products to my orderBringing my sub total to $plus $shippingI emailed their customer support immediately stating that I did not want all those products I received the products yesterday 03/29/I called the customer service number provided and told them that I did not want the product, I had not opened it etcand that I was going to refuse it and have the Post Office send it back as refusedI also stated that I want a full refund, as I do not wish to do business with a company that has to use these tactics to get businessThe lady kept putting me on hold, and told me that those fees were postage fee
I have returned the packages months now, keep rejecting and having bank stop charge, as the bank contacts me when this company runs my card I have called and email and no one answersMonday I was contacted by the bank for another charge which the bank has flagged as suspicious and that is why they contact me, input stop payment or rejected again, couple of days later the charge appears and today the package is at my door, I rejected the package again, emailed again and so far I am out again of 89+ dollars until -days later bank is able to get my money back
This company has one website, bills with another company name and charges under another name and they do not answer
Product_Or_Service: Face cream
Company advertised a free trial of a beauty product in exchange for shipping and handling Website did not work properly It kept bouncing from screen to screen Terms of agreement were never presented to me Product arrived in generic packaging with no bill of sale or packing slip No mention AT ALL that the product needed to be returned UNOPENED within days to avoid charges for sample(s) and cancel monthly orders going forward When I received my credit card bill with charges for $and $89.79, I was told I was presented with the terms of agreement when I signed up I did not! Nor did any of the other people I've found on line that are complaining about this scam minutes of arguing led to their offer of refunding the full purchase price of the products with no need to return the samplesHowever, I only received written confirmation of such for ONE PRODUCT The other charge was still intact I discussed with my credit card company and they are eliminating the ch
Free trial became monthly charge to my great surprise
Ordered a free trial of Vinetics C skin cream on 2/21/ Website is skintechnologies.com and is located in Dallas, TX, according to the page Paid $s/h plus $"recyclable packaging" (the $not disclosed until transaction completed) On 3/8/a charge of $appeared on my credit card from "Beauty Max Today" (the same name from the original charge) Called the number to see what the charge was Apparently had I looked under the very small word "terms" at the very bottom of the page, I would have realized I was agreeing to return the jar in days or be charged my first monthly fee of $ I do not expect such important information to be so hard to find and would expect it to be made clear at the time of the "free trial." The cust service rep first offered me a 25% refund, then a 50% refund, and finally a 75% refund, which I accepted She warned me that if I filed a fraud report with my cc company,
I ordered a sample size of the Bella Gold serumTheir ad stated it was a free trial with a $shipping chargeAs I made my way to complete the order other items showed up on the screen as coupons with a % off of two of their other productsI scrolled on thru and it didn't give me a total for my order and when I submitted the order the company has added two other products to my orderBringing my sub total to $plus $shippingI emailed their customer support immediately stating that I did not want all those products I received the products yesterday 03/29/I called the customer service number provided and told them that I did not want the product, I had not opened it etcand that I was going to refuse it and have the Post Office send it back as refusedI also stated that I want a full refund, as I do not wish to do business with a company that has to use these tactics to get businessThe lady kept putting me on hold, and told me that those fees were postage fee