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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Please see attached .pdf showing all our bank transactions for Oct **, through all of November Debits from Advanced Specialty appear on the *** and *** of October for and dollars, respectivelyThere is no credit backSince Advanced Specialty dba FutureChrome agrees to a refund but thinks they dispersed it, just issue a check or credit my account $and we are all goodSincerely, *** ***]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

** *** was involved in a traffic accident in which he took out a fence and water main(See pictures)Police, fire and rescue were called to the sceneI believe that ** *** originally called AAA but when they did not show up in a timely manner for the highway patrol to clear the scene, S
& R Towing was called out to recover the truck** *** was given the choice at that time as for the disposition of his truckHe was quoted approximately to tow it to his house in vistaOur hourly rate is hour and the extra money (150.00) to drive to Vista from valley centerThe tow would have to be paid when the vehicle was deliveredThe cheapest route would be to take it to the closest yard and let his insurance handle itIf *** *** would of had full coverage insurance, the insurance would of handled the towing and fees. ** *** called Sunday and was informed about the gate fee to get a car out of storage after hoursAs required by law we are required to offer that service for a feeThat fee is At that time, it would of only been day of storage if under the hour mark(Storage is calculated at per calendar day but only one day is counted within the first hour periodThis id designed to fix the p***lem of a car coming in before midnight and then charged two days storage if picked up the next day) ** *** would of been charged on Sunday for the tow 484.00, one day of storage 55.00, and a gate fee of The total for Sunday would of been ** *** was charged on Monday for the full three days of storage, and the tow fee of to recover and tow the truck.I feel that S & R Towing did an exceptional job of recovering the truck and clearing the scene for the motoring publicI feel ** *** paid a difference of extra for waiting until Monday to retrieve his vehicle I will apoligize for the lien paperworkThis was still showing in our yard on the computer systemThe Lien is only if in our possessionIt is null and void and no charges have accrued against *** *** Thank you for time, *** ***

I would recommend Acclivity Healthcare to everyone and anyone who is looking for a jobTheir employees are extremely nice and have very good communication skillsAcclivity Healthcare walked me through the entire process, made sure I interviewed well, when I got the job, everyone congratulated meAcclivity Healthcare also called and checked up on me on my first day of workBest phone call I made and the last

I just spoke with the owner and this is what transpired : The customer was told to send the materials back and we would issue a refund withing hrs, he agreed and was satisfied, then within hrs we were notified by our bank he charged back The $is for shipping which is
non-refundable - In addition we did not charge a restocking fee of any sort This customer also stated he ordered a system similair to ours and returned that product also Please contact me directly should you have any further questions

We sincerely aplogize for any inconvenienceOur internet software provider has since corrected issues concerning the advertising of our powertrain protection plan.
Our powertrain protection plan has never included models with diesel engines
Again, we apologize for any
inconvenience
Thanks,
Terry B***
Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I've been asking for a refund for months now, so can you explain why your refusing to refund my money for a product that does not workI've been offered training times and you have flaked out all timesYou say that you sent me chemical out "of good faith"that cost $900.00, so here's my last offerRefund me $-$900= $Personally I'm sorry I ever purchased any products from your company, nothing but lies sense day If this can not be resolved then ill take the next step forward, I have all the emails, call logs, and perso text messages between myself and employees of the company which includes the videos and pictures I've sent showing your product does not workLet me know if your willing to resolve this situation or notI'm tired of being lie toThanks
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Sincerely,
*** ***

Ron *** came to my house twice to take a look at my HVAC systemMore than a month has passed and I have not heard back from Ron with my estimateI took time off work twice for RonI will not have my HVAC system replaced by a company that cannot make a simple phone call

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have been trying to get a refund from this company days after purchase due to not working as suggested, I have been given a run around and promised from the GM of the company that were not keptThe invoice is for chemical the company sent me because their lead tech said it may be bad, it was a free replacement for the bad chemicalI have gotten different instructions from the company and have numerous emails, *** messages, and call log keeping track of my interactions with the companyWhen I first ordered their product it was sp*** to come with items that they no longer carried, that was my first complaint the day I received the packageI have been continuesly brushed off and lied to sense day 1, every time I talk about a refund they say their sending someone out to help get everything workingThree times someone is sp*** to come out and three times no one has showed upI have lost clients and money due to having turn away business due to the product not working, I have send videos to them showing the process and mixingI have had their lead tech said I am doing everything correct, even with different directions from their companyAll I ask for is my money back in the amount of $and ill ship the equipment back like they said they would do.Thanks,*** ***
*** *** ***
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Sincerely,
*** ***

Please be advised this matter has been resloved (2) 1300 credits were refunded to the customer on 10/** and 10/** -

First of all, We file hundreds of liens a month on stored vehicles. This car is no exception. Nothing needs to be done to resolve the lien issue ONCE AGAIN IT IS NULL AND VOID BECAUSE WE DO NOT HAVE IT IN OUR POSSESSION!!.I do not know why [redacted] told him we overcharged when there was two trucks on scene and I even sent the pictures. He picked up the truck that weekend. This is done and WE DID NOTHING WRONG!!!!I'm sorry he had an accident and wrecked his car. He chose to NOT have FULL COVERAGE insurance which would avoided this whole mess!!!!

We have spoke to this person several times. When dispatch relized that she overcharged the customer, we voided out the first amount, we then charged the correct amount. The credit card company is the culprit that held the first charge!! WE DID NOT HOLD HER MONEY!! WE HAVE NO CONTROL OVER THE CREDIT...

CARD CHARGE. I don't feel we have done anything wrong and stand by our decision on the action we took. We could of charged the higher amount but we don't operate that way. As you can see by our rating, We don't have hardly any complaints and strive to make everyone happy. We run 40 trucks and 9 location with no problems and high reviews and ratings on the internet. I did not answer the first response because we were just hit by an email virus that locked our data files. I thought this was a spam letter [redacted]

as previously stated: please be advised we would never treat our customers with disrespect. We strive to treat our customers with courtesey and kindness. Again we regret [redacted]'s confusion and misunderstanding. We will still offer full free training at our facility in Ronkonkoma, NY with paying all expenses. (air and travel) His products are non refundable.

Please be advised product was ordered by [redacted] and was a total of 8 gallons, not 13 gallons.  We regret [redacted]'s misunderstanding.  This phone number will not be contacted by our firm again.   Sincerely,Mary K**Advanced Specialty Products

Hello, My name is Amanda R[redacted] I am the new office manager, replacing Kristin A**. Please be advised customer was given full technical support, and free product to complete the process. We also offered the customer the opportunity to come to our facility for free one on one training, all expenses...

paid including air fare.We would like to offer the training at our expense to help [redacted] be succesful in using our product.

Unfortunately I was not involved in those conversations to know what was said and what was not, but the part that was recommended by Ford was ordered and came into stock shortly there after.  I also understand and appreciate your business and am not trying to disappoint or not service the truck.  A random light is difficult to track down and pin point what to fix and while under manufacture warranty we have to follow their repair procedures and recommendations.   We will need to schedule an appointment to ensure tech availability.  I will have Bob Pozzi my service manager reach out and schedule this appointment.

I have partnered with Acclivity Healthcare for job placement on two separate occasions. Both times, everyone that I have dealt with has been extremely professional, knowledgeable, and helpful. Acclivity Healthcare goes above and beyond to set their job candidates up for success in the job hunting and interview processes. Any questions or concerns that I have had have been promptly, if not immediately, resolved with a single phone call or email. I highly recommend Acclivity Healthcare to anyone looking for successful job placement in the healthcare field!

Great Company

see attached

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Further, they were in the right the whole time, it was a problem with [redacted].
Sincerely,
[redacted]

My experience with acclivity has been great. They are always so helpful and really want to get you in the perfect position for you. They were fast as well. I was out of work for months having a hard time getting interviews and they made the processso quick that I wish I would of found them sooner.