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Lakeland Properties & Management Reviews (28)

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The terms and restrictions of the insurance were sent via e-mail "after" I purchased my ticket through United This is a very shady outfit and you can [redacted] Allianz Global and find hundreds of complaints against them This is not right! Regards, [redacted]

Dear [redacted] Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer Our records indicate that the documentation that was received allowed us to finalize the consumers claimThe claim was finalized on October and the consumer should have received reimbursement by now For any updates, the consumer may contact the Claim Department at [redacted] Sincerely, [redacted]

Dear *** [redacted] Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer Our insurance programs are like any other type of insurance in that there are terms, conditions, and exclusions that impact coverageThese terms were readily available in the booking path prior to purchase and also emailed to the address provided According to the claim documentation on file, the consumer’s loss was due to a condition that was excluded from coverageDue to this we were unable to honor the claim for reimbursement I regret that we are unable to provide the consumer with a more favorable response Sincerely, [redacted]

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have already provided documentation and a statement from the business who worked on my vehicleIt clearly states that my vehicle had broke down and that it needed repairs immediatelyI don't know what other documentation they needI would like to be refunded for my tickets that I purchased I have clearly met the requirements of the insurance's policy Regards, [redacted]

[redacted] : Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer Our insurance, like any other insurance, had terms, conditions and exclusions that impact coverageThese terms were emailed and mailed to the consumer We were unable to honor the consumers claim for reimbursement because the consumer did not meet the terms of the insuring agreement as explained under the baggage coverageAs we were secondary to the common carrier who caused the damaged the insuring agreement required the following: You file a report giving a description of the property and its value with the appropriate local authorities, common carrier, hotel or tour operator within hours of the loss According to the cruise line, the consumer did not file a report giving a description of the property and its value which is why they were unable to honor the consumers claim Due to this, we were unable to honor the consumer request for reimbursementI regret that we were unable to provide the consumer with a more favorable response Sincerely, [redacted] Claims Escalation Analyst [redacted] www.allianzassistance.com

Dear [redacted] ***: Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer Our insurance programs are like any other type of insurance in that there are terms, conditions, and exclusions that impact coverageThese terms were readily available in the booking path prior to purchase and also emailed to the address provided At this time we do not have sufficient information on file to honor the consumers claim Additional documentation has been requested by the Claims Management TeamFor any updates, the consumer should contact the Claim Department at [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] The insurance company is neglecting the fact that I had no idea of my fathers condition or visits, I have attached a text message my mother sent me that proves I was not aware of any condition on his part How can the insurance company deny my claim when I was not informed of the situation? If I would have known that my father had lung cancer I would not have bought a 2,dollar airline ticket, simple as that Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted]

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