Landers McLarty Dodge Chrysler Jeep Ram

"NEW" Jeep Grand Cherokee not new condition I agreed to purchase a NEW Jeep Grand Cherokee (VIN: 1C4RJECG2FC137328) , and I specifically asked is this vehicle was a demo vehicle because it has miles and was dirty inside and outI was told that it was notI was approved for a loan with Redstone Federal Credit Union and wanted to purchase the vehicle on DecemberHowever, a manager wanted to know if I could wait until January to take possession of the vehicleSince I wanted some accessories installed and I knew they would need a few days I agreeI asked that the vehicle be cleaned on December to specifically look for rock damage and any other paint damage that may exist other than the deep (to the metal/black) that was already identifiedThe vehicle did not get cleaned/ready until Saturday (December around 130pm)Which at that time I seen rock damages and other paint issues that I mentioned to my sales rep AshleySince I wanted to see how the vehicle

[redacted] Went above and beyond to assist meI drove four hours to pick up my Jeep Cherokee and contacted [redacted] to send me pictures of the used Jeep and to conduct a walk around of the vehicle with notes on any damage that existed [redacted] was very transparent throughout the whole process and was very upfront [redacted] also made the communication process easy by responding with text messages to questions which in present day is the streamlined form of communicationPlaced a deposit on the vehicle so that it would be pulled off the lot and held for me [redacted] made the process streamlined and very pleasurable [redacted] gave us space to ensure we made the right decision and also had the vehicle reconditioned again and spruced up to our expectationsShe not once hesitated to go the extra mile to earn our business [redacted] Went above and beyond for me, he looked into the pricing for the warranty I purchasedHe shared his past experience with the warranty, his knowledge and his recommendationHe also took additional time to ensure my financing needs and requests were fulfilled [redacted] went above and beyond to welcome us to the McLarty family by obtaining Jeep hats for the both of us and we even had a guy in the building give us a voucher for a free dinner after inquiring about places to eat [redacted] really sealed the deal with the time and effort and again transparency with conversations we had [redacted] is the finance director but went out of his way to assist us when it wasn't his exact job requirement as a director to do so He ensured we were comfortable while waiting to get into the fiance office to fill paperwork out and ensured the process moved very smoothly It's not everyday you hear of a dealership offering the best prices, the best customer service and a deal you feel happy with when walking awayThis dealership has the most competitive prices within a 500-mile radiusWill be returning down the road to make another purchase due to the experienceThey fight to get you the best APR rate on your vehicle purchase and inform you of every step in the process

I'm requesting your assistance in resolving issues I have been unable to get resolved dealing directly with the Landers McClarty Dodge Chrysler Jeep Service Department located in Huntsville, Alabama I purchased a Chrysler in August and an extended warrantyUntil last year August I was fairly satisfied with the service received Since August of I have had repeated service issues with this service departmentI'm contacting Revdex.com for assistance because the complaints and issues I'm having with my car as a result of workmanship performed by Landers McClarty and a car malfunction with the tire sensor lights that have gone unresolvedBoth of these are safety issues which may result in a car accident or problem with the car not cranking at some point, leaving me stranded on the highwayThe issues were elevated to the Director of the Landers McClarty Service Department and they too have failed to follwith me to get resolutionAs a result I have been forced to

please help, on 12-22-I dropped my ram longhorn truck off at landers mclarty Chrysler on university dr for a tuneup to a service guy named [redacted] please help, on 12-22-I dropped my ram longhorn truck off at landers mclarty Chrysler on university dr for a tuneup.to a service guy named [redacted] , he called me that afternoon and said it may be more than a tuneup he needed to keep for a week, sunday 12-I went by to get some work items from truck(by the way I'm a construction manager forhorton and this is my work truck with dollars of tools and personal belongings), my truck was unlocked and keys were in console, so I called ed and complained, he said they had security cameras and a security guard(neither was true), I wanted my truck locked updays later I get a call from [redacted] XXXXXXXXXX, he told me truck was stolen but not to worry he would get me a new truck and all my tools backafter several days the service manager [redacted] (XXXXXXXXXX) said call th

I made an offer that was accepted as long as when they met me with the truck I liked it and it met my expectations I called and talked to the sales manager Kevin Sawyer on Friday Dec9th about a Honda Ridgeline I was interested inI asked if I could come Saturday the 10th and drive it, he said it would be fineWe also talked about my credit union not being open and he said that wasn't an issue and told me I should stI'll be able to carry the truck home and do my financing on MondayI went and they wouldn't let me drive it, said they would meet me in Cullman with it I was put off Monday, Tuesday and Wednesday, but was told it would be brought Thurs, or FridayI received a text from the salesman on Thurs morning that they had sold the truck to a guy out of MS

Three times later repairs to my sons jeep are still unsatisfactoryTo no avail have these issues been remedied
We took our year old sons jeep in for brake pad replacement and the day after the brakes were grindingWe had scheduled a radiator and water pump replacement for the next ThursdayWe asked them to check the brake pads again and were assured they would do soTen hours later we had to contact the dealership to find out when our Jeep would be ready We were assured that the brake pads were just "not worn in yet"Contacted the general manager and was advised we would be called the next dayDid not happenCalled again and spoke with service manager who was rude and arrogantWas advised to bring Jeep back in and they would make it rightCalled my year old son at school after repeatedly giving them my contact numberService manager advised basically it was not their fault and he was doing me a favor by fixing the mistakesI had already had a another jeep dealershi

Sold me something I didnt need and kept my truck, accused me of running the truck out of gas and told me the nothing was wrong with my truck after
Issues:
aSold me something I didnt need (additional oil changes, have when I only needed per the term of the lease)
bkept my truck even though I didnt have an outstanding balance, because I kept my original paperwork (which I scanned to them later that night)and gave them the copies with my signature on it,
c accused me of running the truck out of gas and told me the nothing was wrong with my truck after
d didnt give me a loaner car for a warranty repair
e suspension issue, I was told to just drive it and it will get better because it had been on the rack for a couple of days
f I had to take the truck to another Dodge dealership to find out what was wrong with the truck and now they need to keep it for a week because of the suspension issue
I have taken the truck into Landers McLarty times and ea

Sold me a Jeep Wrangler Unlimited on 9/29/Three separate occasions Jeep almost caused an accidentLander's will not respond to me
UnprofessionalI will never do business with them againLanders will not return my calls, voicemails nor emailsI purchased a used Jeep Wrangler Unlimited from Landers 9/29/for $28,Not small changeAfter driving the Jeep for days, I was going down the interstate at mph and the Jeep front end and steering wheel began to violently shake to the point I could not control the steeringI was able to slow down and pull to the side of the roadThis was terrifying and unsafeTwo days later I was again driving down the interstate and the same thing happened againFour days later I was on the interstate taking the Jeep to a local shop to determine why this was happeningOn the way it happened again, for a third timeThe repair shop looked the Jeep over and within minutes verified that the upper and lower ball joints on both

Promised windshield be repaired and was not
I bought Jeep Cherokee used when I looked at the vehicle I noticed rock chips I gave them a few days repair this and when went pick up was not fixed so pointed out sales manager *** he said he set up appointment never didNow after having numerous run around with them on phone and telling me glass guy call me and has not the windshield is cracked all way acrossI guess I am dummy for thinking that a dealership do what they actually sayThat is OK because this second time I got run around from them and looking early next year maybe buying another vehicle and will not come from dishonest group like them

I have taken my vehicle into service after having it repaired from an accidentSeveral parts have been replaced and the issue still remains
I purchased the vehicle from landers mclarty chevrolet late August Had an accident on January and took to landers Chevrolet for repair When we got the vehicle back months later with a popping sound in the rear endTook the vehicle in several times but the said they couldn't hear my complaintThey said it's due to mismatched fires and I said that's the way I bought the vehicle and they said that was no way trueI was then referred to dodgeThey duplicated the popping sound and replaced several parts on my vehicle and after the 4th time they said it was a piece in the rear end of the carweeks ago when I got stranded and had to have my vehicle towed to my home then to the dealership I was instructed I had to purchase new tires in which I did and the problem was they didn't tighten my starter and now the popping continues

Excellent experience Ashley *** Ray *** Chris *** went over and beyond to make sure I was happy and satisfied

jeep renegade latitude in for engine warning light on October 13th analyzed needs a cooling fan, and was told to days, its been weeks
my jeep renegade has been at this facility for weeks as of this Fridaywaiting on a part which I was told it would take to daysI had called today and found out that the part is on back order !!! never received a call to let me knowI finally got a rental from them Tuesday of this week but im not paying for any cost extra due to their negligence

please help, on 12-22-I dropped my ram longhorn truck off at landers mclarty Chrysler on university dr for a tuneup to a service guy named **
please help, on 12-22-I dropped my ram longhorn truck off at landers mclarty Chrysler on university dr for a tuneup.to a service guy named ***, he called me that afternoon and said it may be more than a tuneup he needed to keep for a week, sunday 12-I went by to get some work items from truck(by the way I'm a construction manager forhorton and this is my work truck with dollars of tools and personal belongings), my truck was unlocked and keys were in console, so I called ed and complained, he said they had security cameras and a security guard(neither was true), I wanted my truck locked updays later I get a call from *** *** XXXXXXXXXX, he told me truck was stolen but not to worry he would get me a new truck and all my tools backafter several days the service manager *** (XXXXXXXXXX) said call th

On Jun took Jeep Compass in for a routine oil changeWas told I need $in repairs, repairs was done, now the car is in worst shape ever
On Jun 18, took my Jeep Compass in for a routine oil change and was advised by *** *** (service advisor) for Landers Mclarty Dodge-Chrysler-Jeep-Ram @University Drive NW, Huntsvile, Alabama He told me I need about $worth of services which includes coolant system flush service- add PH stabilizer to new coolant, front struts replacement, wheel alignment, oil pan resealed, tune-up, throttle body cleaning and install fuel system cleaner, fuel induction/air induction service and install premium fuel system cleaner, power steering system oil change, brake system flush service, rear wiper change, engine air filter change, change engine oil and filter, removed and replaced gasket-cylinder head cover and bought front strut partSo I paid the bill and took the car home but when I drove my car off the lot I notice vib

They had my truck for monthsI was told it would take month for repairsIt's under warranty
I bought the truck in Nov from LandersI purchased the year warrantyThe transmission started overheated so I took in it for repairsThat was MarchIt's been months and I still don't have the truckHere are the reasons they said the repairs are not done: waiting for parts, had to rebuild transmission since warranty didn't cover a new one, test drove truck and parts failed again, had to rebuild transmission again, and at one point, couldn't get the part and someone went on vacationI was told truck was ready on a certain day and as it got closer to that day, they said it would be another two weeks It's a FLariatI call them just about every dayI was told this repair is not under warranty but they will not charge me for all the repairsThey said they would cancel the warranty

"NEW" Jeep Grand Cherokee not new condition
I agreed to purchase a NEW Jeep Grand Cherokee (VIN: 1C4RJECG2FC137328) , and I specifically asked is this vehicle was a demo vehicle because it has miles and was dirty inside and outI was told that it was notI was approved for a loan with Redstone Federal Credit Union and wanted to purchase the vehicle on DecemberHowever, a manager wanted to know if I could wait until January to take possession of the vehicleSince I wanted some accessories installed and I knew they would need a few days I agreeI asked that the vehicle be cleaned on December to specifically look for rock damage and any other paint damage that may exist other than the deep (to the metal/black) that was already identifiedThe vehicle did not get cleaned/ready until Saturday (December around 130pm)Which at that time I seen rock damages and other paint issues that I mentioned to my sales rep AshleySince I wanted to see how the vehicle

After oil changes they told me I needed a new oil panTurns out my oil plug was stripped outI believe they did it
I purchased a oil change package from themFour for $Not such a good deal because they damaged my drain plug and will not take credit for it I was told to either buy a new oil pan or a new car due to the mileage I truly believe the oil change deal was to get high mileage vehicles in there for service in order to persuade them to buy new Chrysler vehicles

Continue to receive promotional mailings after numerous attempts to opt out
I have been to this dealership for service on my pickup truck a couple of times, only for service I have been contacted multiple times through email and at my house of residence for buy back and trade in promotions I have called the dealership every single time I've received something in the mail from them and asked to opt out of receiving these mailings because I am not interested in receiving them and never authorized them to contact me
I was told that this would be taken care of and they'd remove me from their list but it has never stopped
I first brought my Dodge truck into their dealership on 9/8/14, and I received an email on 9/19/titled "We need your vehicle"
For four years this has yet to stop and it is an unacceptable business practice I want them to cease ALL communications with me Their persistent attempts to reach out to me is costing them my business as I will not spend my

bought a jeep,they included a payment to others for a trailer hitchBecause of my handicap I can not drive the vehicle so I will be selling the jeep
On 5/2/I bought a JeepThey found out what a trailer hitch installed was going to cost They included $and a tax of $for a total of $to the Renegade for this additionI have asked for Huntsville Dodge to either send a refund to the finance company or give me a check since I can't drive the JeepHuntsville Dodge will not answer my questions as to which they will doMy sale of the Jeep is taking place very soon, it seems as I will sell it before they will answer me and when I sell it I won't have the Jeep for it to be installedThe Jeep is being sold today5/10/

I made an offer that was accepted as long as when they met me with the truck I liked it and it met my expectations
I called and talked to the sales manager Kevin Sawyer on Friday Dec9th about a Honda Ridgeline I was interested inI asked if I could come Saturday the 10th and drive it, he said it would be fineWe also talked about my credit union not being open and he said that wasn't an issue and told me I should stI'll be able to carry the truck home and do my financing on MondayI went and they wouldn't let me drive it, said they would meet me in Cullman with it I was put off Monday, Tuesday and Wednesday, but was told it would be brought Thurs, or FridayI received a text from the salesman on Thurs morning that they had sold the truck to a guy out of MS