Landmark Builders

June 16, 2016Dear [redacted] ;This letter is in response to complaint submitted on 5/17/ID# [redacted] from [redacted] ***We have worked with [redacted] to complete the requested work at her residence located at [redacted] ***, Hummelstown, PA ***As of May 31, all work was completed and met with the customer’s approvalI have included a message directly from [redacted] addressing the completed workLandmark feels, the customer response clears up any misunderstanding there may have been between [redacted] and Landmark Homes[redacted] Updating this review: Landmark reengaged with us and came to look at the work done in our backyardThey agreed to correct it and have since done so They were very professional in how they handled this after our complaint here and while we are yet to "test" out the new yard when it rains, we are hopeful the problem has been resolvedSo thank you Landmark-especially the person who manages this page and Rick who worked on the solution.If there are any additional questions regarding this complaint, please feel free to contact me directly at###-###-####, ext***Respectfully,Stephanie ODirector of Sales & Marketing Landmark Homes