Landmark Credit Union

Review: In August of 2014 we purchased new Snowmobiles and were required to provide proof of insurance in order to acquire the loan. The proof of insurance was provided and that has been verified by the loan officer were the snowmobiles were purchased. Since then, I have received a letter stating that proof of insurance was not provided and needs to be provided. If I had to provide the proof of insurance to get the loan in the first place, how did I not provide proof of insurance. My insurance agent and the dealer where I bought the machines from have both provided Landmark with the proof of insurance again and they still are not showing me as having provided them with the insurance information. This happens every few months with Landmark and they have even gone as far as forcing coverage to my loans when I have had current insurance. I can provide a stack of these letters and proof that I have been coveredDesired Settlement: Landmark seriously needs to examine their insurance reporting policy. I've heard from several people that this is not an isolated event and most insurance agents will attest to Landmark as being the worst at recording current insurance information. They need to prove to me that they have received my proof of insurance and show the correct dates are in their system. I plan on filing a Revdex.com complaint everytime I receive another letter going forward.

Business

Response:

In reply to your letter dated 10/23/14 for [redacted], complaint #[redacted], I did respond to Mr. [redacted] on 10/15/14 and copied [redacted] in my email. Mr. [redacted] did respond and had one further question, and the response is below. Please let me know if you need any additional information. [redacted] You're worth more here.