Law Office of John P. Frye, P. C

On February 6, 2014, my employee, Bridgett [redacted] , attempted to reach Mr [redacted] at his place of employment regarding a matter sent to this office from our client, ACFShe did not state why she was calling and was eventually transferred to the engineering department and received a voicemailShe did not leave a messageShe called the main number again and asked to speak to someone in the engineering department in hopes of reaching Mr***She was given the number ###-###-#### to callMs [redacted] called the number and a man named [redacted] answeredShe asked for Mr [redacted] and he said that he was not in todayShe asked if he could get him a message for herHe agreed and Ms [redacted] left her name, where she was calling from and her telephone numberShe did not state why she was calling [redacted] said that he would text Mr [redacted] and give him her information Later that day our telephone records indicate that Mr [redacted] called this office at 2:p.mand 4:p.m., but no message was leftHowever, Ms [redacted] noticed the missed call and called his cell phone and spoke with Mr***The situation was discussed but no resolution was madeMr [redacted] put Ms [redacted] on hold and never came back to the phone Ms [redacted] did not attempt to reach Mr [redacted] again until February 11, 2014, and called his cell phone but was unable to speak with Mr***She did not attempt to reach him at work again until February 17, She was unable to speak with him on that date and for several days thereafterOn each occasion, she did not leave a message or state the nature of her callMs [redacted] never indicated to anyone at Mr***'s place of employment the nature of her callThe only thing she did was to request someone (***) to get a message to Mr [redacted] for him to contact her Mr [redacted] has requested copies of the recorded conversationsIt is against this office's policies to send out copies of recorded conversationsHowever, if Mr [redacted] or his attorney would like to come to my office, I will be glad to let either of them listen to the recordingsIf Mr [redacted] would like the Revdex.com to intercede and permit a representative from that office to listen to the recordings, I will even arrange for that Sincerely, John PFrye, Esq

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

On March 24, 2014, my office received an email from Ms [redacted] similar to her Revdex.com complaintAs a result of the email and prior to us receiving the Revdex.com complaint, my employees, [redacted] and [redacted] ***, spoke with Ms [redacted] regarding her email issuesIt is my understanding that the account that we were working with her on was in fact a [redacted] account and the payments she had made were applied to that accountA letter from this office was also sent to Ms [redacted] per her requestMs [redacted] said that she wanted to contact the original creditor to verify the situation and then she would call us back to set up payment arrangements This office would like to continue working with Ms***, and if there is any additional information need, I will be glad to provide it Sincerely, John PFrye, Esq

On January 31, 2014, my law office received an account in the name of *** ***My client, Atlantic Credit & Finance, had acquired this account from *** *** Financial, IncOn February 3, 2014, my office sent a letter of introduction to Mr***Our letter did not
prompt a communication from Mr*** so attempts were made to reach him by telephone, both to his residence and to his work numberOn February 6, 2014, my employee, *** ***, spoke to Mr*** and payment arrangements were discussed, but no resolution was made and Mr*** terminated the callWe attempted to reach him thereafter but to no avail
On February 26, 2014, this office received Mr***'s complaintAs a result of Mr***'s request, no further communications will be made to him from this officeHis account has been closed and returned to our client for his requested verification.
Sincerely,
John PFrye, Esq

On March 31, 2014, my law office received an account from our client, ACFWhen my employee attempted one of the telephone numbers in the file on April 15, 2014, we were informed that the individual was not there at that timeWe called the same number again on April 22, 2014, hoping to reach the
individual we were seekingWe were informed by Mr*** that the person we wished to speak with did not live thereAt that time, that telephone number was disabled and has not been called since nor will it be called again
If there are additional questions, please contact me
Sincerely,
John PFrye, Esq

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear
This response does not address any of the issues I pointed out in the original complaintI will like to recieve copies of the recorded conversation that I had with the representativeDuring the call with the representative, I made it very clear that payment arrangements will be discussed directly with *** Financial, to to anxunknown third party over the phoneAlso, this company left voicemails on my coworkers phone about this private matter without my consentMy privqcy rights have been violated, and someone needs to answer for thatThe Law Firm of John PFry should never get Revdex.com approval because they scam innocent uninformed people out of there money by operating within the loop holes of the lawThis sort of practice should be deemed unlawful and unconstitutional.
Regards,
*** *** II

On July 16, 2014, Ms*** payment arrangement of $with this office could not be processed as scheduledMy employee spoke with her the same day and she informed us that we could withdraw $that day and $more on July 18, On July 18, my employee inadvertently failed to
cancel the next $payment and it ranWhen he discovered this he contacted Ms*** and informed her that the $would be refundedShe agreedOn July 22, 2014, the accounting department in this office processed the refund paymentUnfortunately, we have no control over how quickly the bank will process the refund and sometimes it may take several daysOn July 23, 2014, Ms*** contacted us and said that the refund had not yet been creditedMr*** ***, supervisor, in this office explained the situation to her At that time, Ms*** said that she had not incurred any additional expenses as a result of not having the $in her accountHowever, if Ms*** has incurred expenses as a result of this error, she can forward me the information and I will reimburse herWe apologize for any inconvenience we may have caused her
Sincerely,
*** ** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

After Ms*** filed her bankruptcy petition, this office was notified and we sent her back her funds as she claimedHowever, the supervisor that spoke with her inadvertently failed to stop the automatic monthly withdrawal and another payment ranWe apologize to Ms*** for this and
have sent her funds back, along with costs incurredThe account has been corrected and no further deductions will occur
Sincerely,
John PFrye, Esq

On October 17, 2012, my client, Atlantic Credit and Finance, forwarded an account to my law office in the name of *** Y***My client had acquired this account from HSBC-Beneficial Financial, IncMy office was later informed that Freedom Debt Relief was handling this matter for Mr***
This office contacted Freedom Debt Relief and payment arrangements were set up with them regarding Mr***'s accountThis office has been receiving the monthly payments since August 30, 2013, on the account and it has been credited accordinglyWhat may be confusing Mr*** is the fact that we must send out a letter to him each month prior to running a payment that a payment will be coming out of his Freedom Trust accountHowever, if he wants out letters to cease we will be glad to do so or we will send them to Freedom Debt Relief if he desires
I hope I have answered Mr***'s concernsIf he would like to speak with me, he can reach me directly at ###-###-####
Sincerely,
John PFrye, Esq

They helped my situation and it was a wonderful experience I couldn't be more relieved to have someone want to help out folks like myself! Thank you!

The date that this office spoke to Mr*** was on February 6, This was the only time that we ever spoke with himIt was the same day that Ms*** left a message with *** to have Mr*** contact her. During that conversation, *** asked who she was and she gave her name and where she was calling fromThis was all the information that was givenThereafter, Mr*** called into this office and Ms*** discovered he had called and later contacted him and spoke with him regarding the matter
Once again, this office will certainly let Mr*** or his attorney listen to the recordings here in my officeWe will also let the Revdex.com intercede and permit a representative from that office listen to the recordings
Sincerely,
John PFrye, Esq

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They are lying. There is nothing they can say that result in me "accepting" their apology. I want to be left alone, they are know to be liars and I leave it there.
Regards,
[redacted]

My client, Atlantic Credit and Finance, forwarded this account to my law office on October 31, 2011. The outstanding balance was $14,070.91. Since that time the consumers have paid $9,717.84 on the account, leaving a balance of $4,353.07. This office has charged no interest or finance charges on the...

account. This office also has not been requested to provide a statement of payments made on the account by the consumers. This is a request made often to this office and we are glad to comply. I will send one to Mr. [redacted] today. If there are further questions on the account, I can be contacted directly at [redacted]Sincerely,John P. Frye, Esquire

Pursuant to Mr. [redacted]'s request, I am forwarding to him the documentation received in this office from my client regarding his account they purchased form [redacted]. If he has any questions, he can contact me directly at [redacted]. I will also forward to him again his payment summary with this office. Sincerely,John P. Frye, Esquire

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  Just don't call me anymore.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I have received all the documents requested.
Regards,
[redacted]

On November 21, 2013, my law office received an account in the name of Ms. [redacted] from our client, [redacted] [redacted]. On September 9, 2014, my employee spoke with Ms. [redacted] regarding the account and it was agreed that Ms. [redacted] would make monthly payments in the amount of $40.00 on...

the first Friday of each month. October's payment ran fine but November's payment declined. Thereafter we spoke with Ms. [redacted] and she wanted to change the arrangement to where the payment would come out of her account on the 15th of each month. We agreed to this new payment schedule. However, the first scheduled payment fell on a Saturday and was not processed until Monday because it fell on a weekend. According to Ms. [redacted], this caused an overdraft in her account and as a result she cancelled all forthcoming payments with my office. This is unfortunate but this office has no control over her bank account nor can we run payments on a weekend. This office would still like to work out a payment schedule with Ms. [redacted], and she is welcome to contact me directly. The key to keep in mind is that any payment scheduled for a weekend or holiday date cannot run until the next business day.Sincerely, John P. Frye

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
My daughter was visiting from Alabama. We needed that $25 to insure that she would have gas money to make it all the way from Michigan to Alabama..  And since it was not available to use, the stress was tremendous. I could do nothing to far from my bathroom as my stomach was in knots.  That 12 hours while she was on the road was horrible for me, mentally and physically.  I have no one close by that would have had the money to lend.
I know $25 is much money to some, but to me, on that day, it was all I had (or didn't have).. I am glad that I have no NSF's  on my bank account record.. I try to always keep that in good standing with at least a few dollars.
I do not expect anything from you or from them. I have cancelled my card and will never give out that number to ANYONE again.
They are the one who broke the contract as they were not allowed to take that money. I will pay them what and when I can with money orders.
Regards,
[redacted]

This office has been dealing with Ms. [redacted] on this account since May 12, 2012. We have spoken with her numerous times regarding it and have set up various payment arrangements with her. She has been diligent in her payments and has reduced the balance down considerably. In fact, she has paid on a...

monthly basis prior to the beginning of the year. I do not understand her allegation of "fraud." I would certainly be glad to speak with her personally about her account. My direct number is [redacted] Thank you,John Frye, Esquire