Lawn Surgeon Trees

[redacted] sends our communication emails into the spam boxUnfortunately this is inconvenient for us and our customers as they do not receive order confirmations or shipping notificationsI see your order has shipped on July [redacted] via [redacted] tracking number [redacted] and is currently out for delivery today

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We have not received a refund at all Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by WigTypes.com regarding complaint ID [redacted] .Sincerely, [redacted]

You attempted to place an order with us but your orders were declined because the billing information provided did not match what your credit card company has on fileA declined transaction will not appear on the credit card statement, though it might appear in a list of pending transactions when you check your account onlinePending transactions will reduce the available credit card (or debit card balance) balance, but will not actually charge the cardA declined transaction will generally remove the temporary pending authorization on the credit card within business day Some credit card issuing banks will take to days to remove the pending chargeIf a temporary pending authorization does not "drop off" the card within daysPlease contact your bank for more information

Revdex.com:At this time, I have not been contacted by WigTypes.com regarding complaint ID [redacted] I received my wig but the company never got back to me about my complaint via phone or email.Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by WigTypes.com regarding complaint ID [redacted] .Sincerely, [redacted] ***

As you stated you placed 2 orders 15 hours apart. During this time we received hundreds of orders with no complaints about the checkout process. At the time of your email the first order you placed was already processed for shipping making it unable to be combined. We offer free shipping for orders... over 50 dollars unfortunately neither of your orders qualified for this promotion. The 50 dollars must be processed within 1 order. Looking at the prices of the items 22.95 and 21.39 even if the order was combined into 1 you would still not qualify for free shipping. We are unable to refund shipping charges as they were used to ship out your items we do not make any profit on shipping charges. We apologize for the inconvenience and appreciate your understanding.

We apologize you received the wrong itemWe have sent you a return label and once the incorrect products are sent back we will issue a full refund as you requested

Revdex.com:At this time, my complaint, ID *** regarding WigTypes.com has been resolved.The company never contacted me at all, nor did they apologize for being unprofessionalThey ignored me for weeksHowever, as soon as I decided to file the complaint with Revdex.com, that's the only
reason they processed the refund
Sincerely,*** ***

*** has acknowledged the loss of this packageA full refund will be postedPlease allow 2-business days for the refund to post to your card

Your order was shipped via *** tracking number *** it shows it was deliveredy on February **, at 5:pm

I show you returned orders and after the 20% restocking fee as per our policy you were refunded for one order and for the second orderThe funds were returned back to your *** account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding WigTypes.com has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
The company did not contact me in reagrds to my complaint about their customer service but they did eventually refund my
money.Sincerely,*** ***

I have gone through our email history and there is no email correspondence in regards to this order You can refer to our return policy that is also listed on our website for return information. Returns are accepted within days after it has been delivered. ALL RETURNED ITEMS MUST
BE IN NEW CONDITION TO ISSUE A RETURN (Intact, unworn, not ripped, and tags still attached)Returns are to be sent to: BSONYC Corp** *** ***
*** ** ***
Include order number and reason for the returnNo RMA required and there is a 20% restocking fee deducted on all returnsPlease allow up to business days after we receive your order for the credit to be reflected on your account

The transaction was declined by your card issuerWe did not withdraw any funds from your account. A declined transaction will not appear on the credit card statement, though it might appear in a list of pending transactions when you check your account onlinePending transactions will
reduce the available credit card (or debit card balance) balance, but will not actually charge the cardA declined transaction will generally remove the temporary pending authorization on the credit card within business day. Some credit card issuing banks will take to days to remove the pending charge. If a temporary pending authorization does not "drop off" the card within daysPlease contact your bank for more information

Revdex.com:
We have not received a refund at all.
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by WigTypes.com regarding complaint ID ***.But I did contact paypal, which I used to make the purchaseThey have since reimbursed me.Sincerely,*** ***

Your package was shipped via *** tracking number ***After not being available at the 1st delivery attempt *** dropped the package off at a *** access pointThe access points provide a convenient pick up location and prevent packages from being left at the door to be
stolen.Your order was available for pick up at FINE FARE SUPERMARKET *** *** * *** *** *** *** ** *** from 1/**/to 2/*/Since it was not picked up within this timeframe it was returned back to usThese returned packages fall under our standard return polcy as per our return policy located here ***

As per our email communications we cancelled the order and processed a full refund