Lee Masonry

Total Scam They are not a lender (they state this) but then after a while of nothing, come back saying they can't find a lender, but then found one You are forced to fill out the application again (strange) then says heres the lender This took me to [redacted] .com, who states youre approved and we will call you in 24-hours, but then their site disclaimer (after you fill things out) also says they don't do loans and use a loan lender matching service All around its just a massive referral and they hope you click on the massive amount of links after applying so they get the click credits All in all, avoid!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] I have had no one try to contact me from valley auto loans since I applied, no emails or phone calls, I would much rather have an email sent to me than a phone call, and I have nothing from this companyI also sent a message to the facebook page and I can see it's been readI'm not stupid

The website did nothing but take my informationAfter submitting my info, I instantly got a link to "review" my credit scoreIt's a scamNow I play the waiting game to see what they're going to do with my information

[redacted] , I'm sorry for the problemHowever, as clearly stated on our application at https://valleyautoloan.com/apply-now2/ we DO accept 100% of applications submitted to usHowever, we cannot guarantee approval For example, all lenders will require certain minimum requirements in order to extend financing to an individualAdditionally, the inquiries on your credit report should have been "soft pulls" which done in a close time-frame do not reduce your credit scoreA reputable source for more information regarding this can be found at: http://www.myfico.com/crediteducation/creditchecks/inquiries.aspx The exact wording on our application, which has been the same for well over a year, is: "While this doesn't mean we can guarantee a loan, it does mean we give you the absolute best opportunity and offers." With that being said I will be happy to do all that I can to help you refinance your vehicle but we do try to make it very clear that certain requirements must be met in order to be placed with a lender Do you know, at this point, why the lender declined your application? Thank You, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** ***
I feel they are just trying to AVOID the problemNO ONE HAS TRIED TO CALL ME PERIOD AND I AM TIRED OF EXCUSES

Hello,
I see in my notes that a lender tried to reach you a couple times but was unsuccessfulThey are closed today for the holiday but is there an alternate phone number I can have them reach you at?
Regards,
***

***,
I'm sorry for your frustration and do want to directly address the problemAs mentioned I do have another lender that we could possibly place you withI can have them contact you (as the previous company has been unsuccessful) but I will need your permission before doing soValley's mission is to connect you with a lender that will fit your needsAs stated on our website, we are not a direct lender, but I want to do everything we can in order to connect you with someone who can provide the loan for youPlease let me know if you would like to have me contact the second lender and I will be more than happy to do soRegards,
Valley Auto Loans

***,
I'm sorry for the confusionI do see that we tried to reach out to you a couple times but had no responseHowever, I am here and happy to help youAs we state on the website, while we accept 100% of all applications each lender will still require a minimum level of
requirements to complete the loanWe do have many that we work with though and I am happy to have one contact you if you're still interested in moving forwardRegards,
*** ***Valley Auto Loans

I'm very sorry for the problemI do see that you applied, and we received your application yesterdayTypically, it will take 24-business hours for a lender to review your information and get in contact with youI would expect to hear from someone by Tuesday or Wednesday at the latestIf you
do not, please feel free to contact me directly at ***.comI can assure you that all information you submitted to us is secure and encryptedWe use a separate server to handle this information and it is only accessible to the company and the partners we are able to place you withAgain, if you have any questions or concerns please do not hesitate to contact meRegards,
*** ***

***,
I'm sorry for the trouble and worry this has causedI can assure you first of all that your private information is 100% secure and is not being resold or used for any other such purposesAs for the status of your approval - I do see where one lender
tried to contact you a couple times but was unable toI touched base with them and let them know that Friday is the best day to reach you so they will attempt to contact you again thenI do have another lender that we could place you with that may be able to offer you a better rateHowever, they require a minimum of $24,per year incomeDo you have any additional income that could be counted towards this number? Right now I show at $1,per month you would be right at about $19,200.
Please feel free to contact me directly at ***l.com, or through the Revdex.com, if you have any further questions or concernsI'm happy to do whatever I can to help youRegards,
*** ***
Operating Partner

I'm very sorry for the trouble with the lender contacting you. I can reach out to another lender to help you but wanted to check to see if the first had contacted you yet?
Thank you,
Valley Auto Loans

The website did nothing but take my information. After submitting my info, I instantly got a link to "review" my credit score. It's a scam. Now I play the waiting game to see what they're going to do with my information.

Michelle,
I'm sorry for the problem. I think that it is important for me to point out that we are indeed a "real" company. However, we do not state that we are a lender. At this point I want to do all that I can to try to help resolve your dissatisfaction. However, based off the...

complaint message I'm not 100% sure how to best do this. 
If you have a moment please re-read our privacy policy which was agreed to when submitting your application. This is located at https://valleyautoloan.com/privacy/ and will help make sure we're both on the same page going forward in resolving this.
I look forward to hearing back from you and will do all I can to help resolve your trouble.
Valley Auto Loans

Revdex.com:
I Will only accept the terms IF the company does as they promised and not mess around . they have 7 days to have their other lender contact me IF not I will not be satisified
Regards,
[redacted]

[redacted],
I'm sorry for the concern. First, I would like to assure you that your information is secure. We use the highest level of encryption available on our website and hold all personal information for our applicants on a private server that is dedicated to this purpose only. We...

do not take applications over the phone for the fact of security. As stated on our website, we are not a direct lender, but we do work our hardest to place every applicant with a lender regardless of their current credit standing. 
We send out an email confirming each application once we receive it, however, there is a possibility this message went to your spam or junk mail folder.
I have spoken with a couple of our lenders and I can have another try to contact you. I will just need your permission to do so before proceeding.
Thank you!
Valley Auto Loans

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  Regards,[redacted] I have had no one try to contact me from valley auto loans since I applied, no emails or phone calls, I would much rather have an email sent to me than a phone call, and I have nothing from this company. I also sent a message to the facebook page and I can see it's been read. I'm not stupid.

[redacted],
I'm sorry for the problem. However, as clearly stated on our application at https://valleyautoloan.com/apply-now2/ we DO accept 100% of applications submitted to us. However, we cannot guarantee approval....

For example, all lenders will require certain minimum requirements in order to extend financing to an individual. Additionally, the inquiries on your credit report should have been "soft pulls" which done in a close time-frame do not reduce your credit score. A reputable source for more information regarding this can be found at:
http://www.myfico.com/crediteducation/creditchecks/inquiries.aspx
The exact wording on our application, which has been the same for well over a year, is:
"While this doesn't mean we can guarantee a loan, it does mean we give you the absolute best opportunity and offers."
With that being said I will be happy to do all that I can to help you refinance your vehicle but we do try to make it very clear that certain requirements must be met in order to be placed with a lender.  Do you know, at this point, why the lender declined your application?
Thank You,
[redacted]

I did not intent to imply that you are stupid. I do however want to help resolve your problem. Would you like for me to have some of the other lenders contact you to see if they are able to finalize a loan for you?
Regards,
 
[redacted]Valley Auto Loans

Total Scam. They are not a lender (they state this) but then after a while of nothing, come back saying they can't find a lender, but then found one. You are forced to fill out the application again (strange) then says heres the lender. This took me to [redacted].com, who states youre approved and we will call you in 24-48 hours, but then their site disclaimer (after you fill things out) also says they don't do loans and use a loan lender matching service. All around its just a massive referral and they hope you click on the massive amount of links after applying so they get the click credits. All in all, avoid!