Leroy's Auto Air, Inc.

Please have customer send a copy of the parking receipt for review. Thank You, Lisa B***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Newbury Operating LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,
*** ***

At this time, I have been contacted directly by Icon Parking Systems regarding complaint ID ***, however my complaint has NOT been resolved because:
an estimate of the damage was submitted to the parking garage and no payment has been issued for the estimated damage to my vehicle as of yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by Icon Parking Systems regarding complaint ID ***, however my complaint has NOT been resolved because:We contacted the parking garage manager and he advised me to go get an estimate and send it over to him and he would review. I have an
appointment to get an estimate for the repairs and will then submit to the manager and hopefully get resolution
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I reviewed the response by the company I guess I misinterpreted the slash between the two time frames on the coupon as meaning "or" They should probably make that clearer on their coupons However, I do accept the refund of the difference that the company is offering.
Sincerely,
*** ***

We agree that *** *** is correct in his complaintThe messaging about arrival time to receive the discounted day rate was unclearWe offered to refund the full amount of $as a gesture of goodwill by email to him on April ***He did not respond back to usAdditionally, ParkWhiz spoke with
him and refunded the $he paid at their website on April ***We apologize for his inconvenience and will rectify the messaging with ParkWhiz so that it will not happen in the futureBoth Advance Parking and ParkWhiz were responsive to his complaint prior to his contacting the Revdex.comWe are sending him a check for $today, in which case he will have been refunded in full and not charged for parking

At this time, I have been contacted directly by Icon Parking Systems LLC regarding complaint ID ***, however my complaint has NOT been resolved because: I have never been contacted again by Icon Parking regarding this matter since they first informed me that they were investigating the situation.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Valor Parking LLC regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. The company got in touch privately and addressed the issues I raised in my complaintI am
taking them at their word and time will tell if real change has been affectedHowever, I am closing this matter as it has been resolved to my satisfaction. Thank you
Sincerely,
*** ***

We are sorry for any inconvenience that may have been caused to the customer and would be happy to look into this matter furtherThe complaint did not provide enough information for us to review the situationWe would ask that the customer be instructed to contact us directly at ###-###-#### or
by email a* ***They can mention their Revdex.com complaint number ***To help us resolve this matter quickly, we would like to ask the customer to send us a copy of their paid parking receipt along with the *** and/or coupon they attempted to useOnce we have an opportunity to review the facts surrounding this transaction, we will be able to make any required adjustments to the customers transaction

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems regarding complaint ID ***I've attempted to contact the business several times and has requested that my claim be answered by the supervisorI was informed that John M*** who is the supervisor/
lawyer from the quick claims department will give me a call backI have yet to receive a response from him.I've called on 10/**/and spoke with Mario he told me my claim is in the system but it appears under someone else's name, 10/** I spoke with Trisha she said John will give me a call later on that day or on Monday, 10/** I spoke with Francesca she told me none of the supervisors are in the office John is currently in court he will contact me once he returns and on 10/I called John M*** again and have yet to receive a response to my claimI spoke with Trisha B*** on 9/** and she told me the claim should take atleast weeks to resolveIt's been more than a month since the incident happened, and I still did not receive a refund, nor did some contact me to resolve this issue. Sincerely,Cyanasiia W***

Revdex.com:At this time, I have not been contacted by Reality Parking LLC regarding complaint ID ***.Sincerely,*** *** On December *** ICON sent a one sentence email to me telling me that they are looking into it. I have not heard from ICON since

Revdex.com:At this time, I have not been contacted by Icon Parking Systems, LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Icon Parking Systems, LLC regarding complaint ID ***.Sincerely,*** ***