Liberty Coin Gallery

Douglas Blackburn ask to be places on our DNC list and we complied immediately.We have removed his contact info from our system We can not be responsible for other dealers cold calling from similar area codesAny further issues please contact us directly ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

THIS IS NOT US ! We apologize for any inconvenience you may be havingNo phone call was made from our office to your residence"Liberty Galleries" is another coin company in Connecticut that has been calling numerous coin buyers pretending to be usWe are Liberty Coin Gallery, Incof Long IslandYou are not a client of ours nor have we ever done any business togetherWe have NEVER called your house and left any messages on your machineWe have had many complaints from our loyal, existing clients of this same company making harassing phone calls and stating that they were us..If you would like our help with anything going forward please feel free to contact our office and speak to a manager.Best Regards,Liberty Coin Gallery, Inc###-###-####

I have been buying coins for over years Started using Liberty a few years back They were very helpful when it came time to sell some of my collectionWould recommend to friends and family!

I have been Dealing with Jonathan P [redacted] at Liberty Coin and could no be more pleased Liberty Coin is accommodating and professional and I feel completely secure and safe with trading coins and purchasing them form Liberty Coin , I simply would not use anyone else ! I take pride in doing business with Liberty Coin , Sincerely [redacted] , California

Just over a year ago I bought coins, each, transactions Morgan dollars and peace dollars for the numismatic value and not the silver content value I paid for premium value on both buys The Morgan dollars were supposed to be msor better and truthfully the peace dollars I can't remember what they were supposed to be graded When I bought these coins they gave a day return policyI had no intention in sending them back as at the time I wanted them for investment purposes I became a member of NGC shortly after I bought these to have them professionally graded(they had no grading stamp on them when I received them) It wasn't long after that my financial situation deteriorated to the point I couldn't afford the cost to ship them to be graded by NGC Now my financial situation has further deteriorated to the point I called Liberty Coin Gallery and asked them to take them back and refund my money The manager I spoke with said they couldn't do that as they didn't know what condition the coins are in todayThe only thing I have done since I purchased them was to buy some hard sided holders and transferred the coins to those containers He refused to make me an offer and suggested I take them to a local dealer and sell them to that dealer Well, in the year I have had them, I took all to a very reputable local dealer and asked them to appraise them The person I spoke with have me a total value on the coins of right at $and I told him they were valued by Liberty at a total of $670! I said I was going to send them to NGC to grade and value them and he told me he was a certified NGC appraiser
So my question is, if these coins were sold to me for $and a reputable coin dealer locally said they were only worth $250, why so much difference in value unless the Liberty Coin Gallery was selling coins over valued and over graded to begin with? If the manager at Liberty had made a good faith offer to buy them back at a lower price but more than the local dealer valued them, I wouldn't be writing this now, but, he flat out refused to stand by his sales representative and offer to buy them at all!
Just looking to make sure others don't make the same mistake it seems that I did!

The claims of this complaint are not true
The client *** *** was offered a selection of Choice Brilliant Uncirculated Morgan Dollars
*** *** agreed to the offer and provided payment method and shipping information
Upon receiving the package he sated he did not
want to keep themAs per our invoice there are instructions on how to obtain a return authorization from Liberty Coin Gallery and send back the purchased items
*** *** did not follow these simple instructions, nor did he respond to any of the many attempts we made to reach him by phone
However, Liberty Coin Gallery already gave *** *** a FULL refund for this order
This claim is and is being made after the refund was issued and correspondence was sent to his attorney
Please remove the claim
Sincerely,
Liberty Coin Gallery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They just called AGAIN minutes ago (which with the time difference is hours after they claim to have removed my contact information from their database.) My wife answered the phone and asked if it was Liberty Coin Gallery calling. The man said yes. She asked to remove us from their list. The man asked for me again. She told him to remove us. The man asked for ma a THIRD time, each time more agressively. She told him to remove us off their list and that I had filed a complain with Revdex.com and with ***. The man then hung up. RUDE people.I want them to remove my contact information from their list AND to stop calling me!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by Liberty Coin Gallery regarding complaint ID ***
Sincerely,
*** ***

This matter has been handled with the customer directly and she agreed to take it down once she received her Money back

Jdsll apparetly is the salesman that contacted me and sent both silver and gold coins on approvalHe charged my Credit without my consent;also promised to send me a catalogue showing me the value of the coinsI have been trrying for several days to contact them by phone signed Ed ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They just called AGAIN minutes ago (which with the time difference is hours after they claim to have removed my contact information from their database.) My wife answered the phone and asked if it was Liberty Coin Gallery calling. The man said yes. She asked to remove us from their list. The man asked for me again. She told him to remove us. The man asked for ma a THIRD time, each time more agressively. She told him to remove us off their list and that I had filed a complain with Revdex.com and with ***. The man then hung up. RUDE people.I want them to remove my contact information from their list AND to stop calling me!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Client made separate purchases over a month period. All purchases were semi-numismatic gold and silver coins. Client decided he wanted a full refund months after he made his purchases. We explained to the client that is was far beyond the stated return policy. He was
not happy. He then called his credit card company and fraudulently told them that he did not authorize the purchases. After an investigation by his credit card company they concluded that Liberty Coin Gallery was authorized in all transactions and that the client was not entitled to a return. Subsequently after the credit card company sided with Liberty we received a call from the client stating that if we do not refund him for the purchases he would be contacting the Revdex.com and threatened making complaints
It is our continued stance that this client is not entitled to a refund on this purchases since there has been movement in the metals market and it is far beyond any return policy

Douglas Blackburn ask to be places on our DNC list and we complied immediately.We have removed his contact info from our system. We can not be responsible for other dealers cold calling from similar area
codes. Any further issues please contact us directly ###-###-####

LCG went above and beyond. Knowledgeable, patient, and fast shipping. I will do business with them again, highly recommended.

THIS IS NOT US ! We apologize for any inconvenience you may be having. No phone call was made from our office to your residence. "Liberty Galleries" is another coin company in Connecticut that has been calling numerous coin buyers pretending to be us. We are Liberty Coin Gallery, Inc. of Long...

Island. You are not a client of ours nor have we ever done any business together. We have NEVER called your house and left any messages on your machine. We have had many complaints from our loyal, existing clients of this same company making harassing phone calls and stating that they were us..If you would like our help with anything going forward please feel free to contact our office and speak to a manager.Best Regards,Liberty Coin Gallery, Inc. ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me and the matter has been resolved.
 
Thanks, the business did respond. They did not deliver the coins to my mom and did not contact me about the refund until I filed the complaint with the Revdex.com.
Thanks to your organization Mom got nearly $3000 back. I can only hope the business does not try to contact her again.
Thank you again for all your help.
Sincerely,
[redacted]

Douglas Blackburn ask to be places on our DNC list and we complied immediately.We have removed his contact info from our system.  We can not be responsible for other dealers cold calling from similar...

area codes. Any further issues please contact us directly ###-###-####

I have been buying coins for over 25 years. Started using Liberty a few years back. They were very helpful when it came time to sell some of my collection. Would recommend to friends and family!