LifeStream Labs

I received an email from the company advertising CBD gummie supplement. I decided to buy a bottle, but as per the website, it appeared as if I was getting 5 bottles for $36. I honestly thought I was just spending $36. There was no page to review the purchase or anything to tell me that I was actually spending $184 until it was too late. I immediately tried to call the customer service number, which is disconnected, and have sent numerous emails. I haven't even received a confirmation email from this company. I would like to cancel my order all together. People would much rather do business without being deceived.
Product_Or_Service: CBD Gummies
Order_Number: XXXXX
Account_Number: N/a

At the end of July 2019, I placed an order for the "buy 3 + get 2 free" CBD gummie package for, what I understood to be, $36.80. Once my order was placed, my confirmation indicated that the actual cost was $183.95. I was shocked. I am an elderly woman, living on a fixed income, and I would never spend money so foolishly. I just wanted to try the product for $36.80. I called LifeStream Labs to cancel the order, but they said they could not, that it had already shipped, which was ridiculous because I had just placed the order. I called my credit union to stop payment on the order, but it was the weekend and they were closed. I called LifeStream Labs again and they suggested that, if I wanted to return the product, I could do so. The package was received on July 23, 2019. I returned the product on July 24, 2019 via my post office. I tracked the package and it arrived at LifeStream Labs on August 1, 2019. After hearing absolutely nothing from LifeStream Labs, I called them on August 22, 2019. I explained the situation to customer service. They were very pleasant and told me that I would be receiving a total refund check in five to seven days. I was also told that I would be receiving a notification via email. Unfortunately, I never received an email notification or check. On September 23, 2019, I called again. This time, I spoke with Everett, who was also very nice and understanding. He explained that there had been some issue with outgoing checks, that several others were, like myself, owed refund checks. He assured me that my check would be sent out the following day and I should receive it within five to seven business days.Needless to say, I have still not received my refund check. When I tried to call again, there's a message that says the number is no longer in service! In addition, because I returned the product, I have nothing. How can a company take your money, take your product return, and give you no refund? That's called stealing, isn't it? This company is preying on people who are in physical pain, looking for help. Their advertising is false, misleading at best. They do not honor their return policy. This is a total scam and I am completely frustrated. I am 78 years old. Bad enough not to get the relief from physical pain that I was looking for, but I've been ripped off, too.
Product_Or_Service: CBD gummies
Order_Number: RMA #XXXXX
Account_Number: RMA #XXXXX

They first they took out 184.00 dollars out my account. So I call them and they promise to return it in 7 to 10 business days and that was on aug 26, 2019 . So I tried calling back and now the number is out of service.
Product_Or_Service: CBD gummies
Order_Number: XXXXX

Ordered and received 5 bottles of CBD Gummies. The Gummies were all stuck together. Their web site claims the purchase is refundable if you return the product if you not completely satisfied. I followed their instructions and got a proof of delivery from USPS. I have spoken to the company numerous times and have not received my money for product. The order was sent to me on August 5, 2019. Proof of return is dated August 19, 2019.
Order_Number: XXXXX
Account_Number: XXXXX

On August 7, 2019, my husband with dementia placed an order online in the afternoon. When he told me approx. 3 hrs. later I called to cancel the order. The person stated they would cancel the order and issue a refund by check could not do to card given.I canceled the credit card issued to my husband so he could not order again. Called on 08-22-19 - spoke with Alex - per Alex - he could see where the order was canceled and a check request is in process. On September 10 - spoke with Ardry - could not help.would have someone call me. On September 11 - spoked with Amanda -same thing - I refused to hang up until I spoke with management. Spoke to Everett - Customer Service supposedly - statement - checks - problem with the bank - straighten out - cutting check see in 5 to 10 business days. NO CHECK - Called again on September 23 - Everett - no check - he stated that the person that was to cut the check - family emergency and did not get the check cut. - Cut on Monday, September 30 - NO CHECK - called again - Called Everett - stated check sent must have got lost in the mail - stop payment - would issue new one - wanted to put back on card but of course, the card is canceled and this would not work. Promised a check.- NO CHECK - I have called Everett at 724-434-0545 - I have called and left messages three times a week since that last promise - NO CHECK. NO RETURN PHONE CALLS. WHAT DO I DO NEXT? ORDER ID XXXXX. THE 844-462-9095 HAS BEEN DISCONNECTED.
Product_Or_Service: REFUND FOR PRODUCT
Order_Number: XXXXXX
Account_Number: XXXXXX

LifestreamLabs advertises buy 3 CBD gummies @ $20.32 each and get 2 free - total of 5 bottles. So I signed up for the 5 bottles They charged 20.32 for all 5. In other words No 2 free. This appears is false advertising.
I have seen the same complaint on this website and nothing seems to change.
There is no truth in this advertising.

The is Not muxh different as far as their Pricing Gimmicks. YIU USALLY GET A 30 COUNT OF GUMMIES FOR ABOUT 38.00 IF YOU ORDER 5 PACK. THE PRODUCT seems to work well with the 600mg or 20mg per each gummies in the 30 per Bottle. TOO MUCH FAKE ADVERTISING GOING ON WITH NO REGULATION CONTROL. I reccomend trying a few bottles to give it your own acid Test??

I ordered gummies thinking I was to be charged 39. My card was charged 184. I did receive 5 bottles of gummies. That same day I saw on the local news that the South Dakota attorney general had ruled that Cbd including oils , gummies are illegal in South Dakota . I tried the phone number on the receipt and it has been disconnected. I emailed them twice to try to return them , I have got no response. I had contacted my credit card company to try to get my money back and am waiting for their results.

I purchased 2 bottles of CBD Gummies on Aug. 24. They were all melted together. I called on Aug. 25 and was told they would send out 2 more bottles. I never received any. I called on Sept. 12 and I spoke to E. and said I just wanted a refund. He told me a refund check for my $99.90 would be issued within 5 days. I called on 9/30/19 and left a msg. and again on 10/2/19. On 10/3/19 I left 2 messages. That afternoon E. called me back and said a refund check had been sent out on 10/1/10. It is now 10/10/19 and I have received no check. I tried calling several times today and cannot get through. I get a phone company recording saying the call could not go thru. This is utterly ridiculous. I would never recommend this company.

I ordered a large supply of gummies as well as salve and only received 4 bottles of gummies all melted together in each bottle. When I called, I was told the replacement would be sent out. I have called several times but still have not received my order. I would NOT recommend this company. It appears to be a scam. I wasted a lot of money for absolutely nothing.

Ordered the 5 bottle package deal and received my order within a couple days time. Super pleased with the quality of the CBD Oil I products I received and looking forward to placing another order in the near future. Highly recommended!

I called and spoke with Everett to get a replacement order on 2 bottles of gummies and Everett had them shipped to me immediately within 3 days. He also offered a free pain cream for my troubles.
Will be back. Try the pain cream!

I would find it almost impossible to fall asleep at night. I tried the gummies from Lifestream as a last resort thinking 'It never hurts to try'. I've gotta say, I was really surprised by the results. I'm relaxed, and went to sleep much easier than before and I actually had a much more restful sleep. Now i'm telling all my friends and family about these things LOL!

They online offer is a big scam. Husband with dementia order - he thought he was going to be charge $39.00 - took $225.00 - call same date 08-7-2019 - cancelled order - they said they could not but I told them the order was placed less than 4 hrs. You have not had time to pick, pack and ship. Demanded cancellation - they did but as of today 09-10-19 still waiting for my refund. I refused to hang up til I talked to supervisor - Audrey, Amanda told the same story. Check in mail - last conversation give 5 to 10 business days. They really think we are is - I have noted each conversation - reminded them of the conversation - 5 to 10 business day is now 30 days. I have tried to call today but low and behold - nobody with a foreign accent is answering - have to wait till 10:00 am to 6:00 pm EST. What you know - they are not taking calls - mailbox full - dah!!!! Taking their vacation with my money.

Lifestream labs is a big money hungry scam. Ordered 5 bottles for 184.00 and they arrived melted and unable to use. Customer service said they would refund and to send back
Waited and no refund. Called numerous times and got the same answer every time. Finally called credit card company and they got my refund
Thank you Chase.

They online offer is a big scam. They offer u a deal to get 3 bottles of 600mg CBD Gummies @$45.67. Then once u put in all your information it goes on to offer u 3 more bottles of 600mg Gummies @ $19.98 plus 1 CBD Pain Cream @ 35.95. When in actuality the price is for each bottle. Yet, that’s not clearly advertised. Then there’s no way of going back to remove anything from your order. So,I was charged$232.90. Called Customer Service the Very same day to request for the order to be canceled. Told Me that they couldn’t stop the order. That it had been shipped which it could’ve. They couldn’t even give me a Tracking #. Then when I receive the package it’s 6 bottles of 30 Count of 300mg Capsules & 1 Pain Cream. I call Customer Service Admittedly on 8/12/19 to let them know my order is wrong. They promise that they will ship out. I asked for Tracking # & wasn’t able to get 1. Have called 3 more times since. It’s 9/06/19 & I’ve still haven’t received my 6 bottles of 600mg. I’ve tried to be very understanding even though they never would let me speak with a manger. It was always that Manger was busy taking calls. Then they say all calls are recorded n it’s documented in our system. We will send your product Priority. Now I feel like I deserve a Refund bc It literally takes 3 business days. So,there’s No way I shouldn’t have gotten the correct product by NOW.

Beware of this company. Don’t order anything from them online. Advertising is misleading, you will be shocked when your credit is charged, totally different. I saw an ad saying if I buy 3 bottles, I will receive 2 bottles free @ $39.00 Also free shipping. Minute I keyed in my credit card number, my credit card was charged $194.00. Right away I sent them an email saying that I am canceling my transaction and when I receive the product I will return it without opening the box, which I did upon arrival of the product. It going over 3 months still battling to get my credit card credited. I exhausted everything in my power to get my money back, sent them 6 emails back and forth, nothing. Now I am pushing my bank to get my money back also reported them to FTC, they are also in the process of getting my money back. God only knows how much long this will continue. Sad part is this company is not in business to sell products, they are there to take your money!

Do not order from LifeStream Labs. Absolute ripoff. I have been trying since 07/10/2019 to get my $184.00 back. Trust me (not them) when I say I followed every single "rule" and have been "escalated" so many times I should have received my refund. This is a scam. The people that work here are charlatans, frauds and liars. I think it is time to contact the Florida Attorney General and my home state Attorney General. Nothing like a class action lawsuit. Of course I'll never see my $184.00.

I ordered 3 bottles of gummies back in June. Then I started getting blasted with emails. We decided to order some more. I like them. I feel like they help me sleep. So we ordered 5 bottles and got a special “one time” deal on 5 more for a total charge of $273.95. This was on July 8, 2019. Today August 16, I was looking in my bank account and saw that I had another charge of $293.95 for today. I called Lifestream to find out what was going on as I hadn’t ordered anymore. It was a call center that sounded outside of the US. She said there was no subscription on my account but I had ordered the gummies that morning. She then verified all of my information including my home address and told me again that 10 bottles were being sent to my address. She said someone else must have access to my credit card number and used it. Why would someone fraudulently use my card and then have them sent to my address? It’s only my husband and myself and he didn’t order them nor would he have my card number. She said that because the order now had a tracking number attached to it she could not refund my money. But would I like to just keep them for 50% off? I said no I just bought 10 bottles I don’t need them and I have bills to pay. She then told me I’d have to send them back when I receive them and then they would refund my money. Still insisting I ordered them. So I called my bank, they can enter a dispute but it can take up to 60 days to resolve. Based on the reviews below I’m not holding my breath about anything happening quickly. Also I never ordered these so clearly they have my credit card info on hand and are using it as they want. I will have to cancel my card now that the number isn’t secure. And reset up all my automatic debits for my mortgage and bills. Definitely not worth the hassle. Don’t buy from them!

Order #***
On the 13th of July, 2019 I ordered item 33 and 39, this was to be 10 bottles of Gummies. I received six(6) bottles on July 20 (there was plenty of space in the box for four more). I waited a few days to see if the remainder would arrive. On July 23 I called the customer service number and was told I would receive four bottles as ordered in the next five days. I am still waiting as of today, August 11. The total cost on my debit card was $283.95 (item 33 was $184(5 bottles) and item 39(5 bottles discounted)$99.95. I will check my mail Monday the 12th of August. Hopefully this issue will be solved. I still have not tried the gummies, I am waiting for this issue to be resolved. My star rating will be low, and no higher than a 2 star when or if rightfully completed.