LightRx

We are working on resolving with the client

We are immediately looking into this and will follow up

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12676271, and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedI thank you very much for you assistance with this matter as it has gone on for nearly five months now Best Regards, [redacted]

We are working to resolve this complaint and will be in contact with Ms [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11828321, and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below:

We are working on a resolution with this client

The Regional Director is going to reach out to further discuss

[redacted] will be refunded on 7/26/

This client received a refund in fall on 11/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12676271, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this
responseI have received this same response from the regional manager multiple times since November In the interim I am making monthly payments for a service that I have canceled since September Further, multiple promises for their BP to call to resolve this issue has also not occurred I would rather know what the problem is , why it is taking so long to resolve the problem and a date when the problem will be resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of why I am rejecting this response appear below:
Need a confirmation documentation ( Confirmation number and evidence t), stating that the refund is processedCannot trust/accept the one sentence resolution from this business
Regards,
*** ***/*** A ***

*** *** our Regional Director spoke with Ms*** and resolved the issueMs*** has ***'s direct contact information in case any further communication is needed

Ms***, Our team will review your chart and will be in contact with you

[A
default letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:] I do not want to talk to Esther about a resolutionI listed what I want as a resolutionA partial refundI gave them several chances to contact me and they did notNow that the Revdex.com is involved, they want to assistHad I not contacted the Revdex.com, I'm sure I would not have gotten a call from themTheir treatments are horrible in regard to how much they costI want a refund
Regards,
*** ***

We are working on resolving this issue

We are working to resolve this issue with the client and I will follow up with more information

Hi Ms***, Your complaint includes statements that are completely inaccurate*** *** sold *** *** *** in and subsequently *** *** *** took ownership and changed the name to *** *** ***It was under their ownership when ***
*** *** closed its doors in 2014. Our team has continued to provide you treatments free of charge since your original purchaseThey will call you to get you scheduled when their RxLipo comes in

Ms***'s refund has been submitted and will be processed todayWe are very sorry for the issue experienced

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11843454, and find that this resolution would be satisfactory to me. I will wait for the business to perform this
action and, if it does, will consider this complaint resolved
Regards,
*** ***

We are working to resolve this directly with the client