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Loberg Electric, Inc.

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Reviews Loberg Electric, Inc.

Loberg Electric, Inc. Reviews (35)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe contract that was signed with the Pro Aqua dealer was in fact returned, and on numerous occasions I asked for my account to be cancelled and for payments to stopFurthermore, I paid well over 1,dollars for a "vacuum" that was no longer in my possessionIf legal action must be taken, then so be itI will not have a debt that was collected on any longerThis is beyond illegal.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

We are the company that financed a Kirby Cleaning System for this customerWe are not the Kirby CompanyThis customer has not provided any paperwork regarding cancellation of their contract with Belmont Finance, LLCThey will continue to have an account with our company

I do not want the product, it is what was expected

Ms*** signed a contract with our company on 10/05/to finance a Pro-Aqua cleaning systemOn 10/10/we verified the terms of this contract with Ms***This would have occurred outside the three days that Ms*** had to cancelAt no time during the life of her loan with us
has Ms*** said that she returned the productHer account was purchased as an ACH, and Ms*** signed the proper paperwork to authorize us to draft from her account We have been in contact with Ms*** on numerous occasions by e-mail, phone, and letterWe will continue to collect on this loan until Ms***'s debt is satisfied

On October 10, this consumer was contacted by our customer service departmentHe was informed at that time that his payment had been rejected due to incorrect account informationWe are not in possession of a voided check, and the consumer failed to provide the correct ACH informationWe
made further attempts to receive payment on 10/17/2017, 10/26/This consumer's first payment was due on 09/05/and we did not receive payment from him until 11/16/The consumer was given multiple opportunities to correct his account information and did notWe report to the credit bureaus on the last day of each month, and the information that is transmitted will reflect the status of the account on that day

This customer signed a contract stating they had read and understood the terms of the loanOn 11/30/we verbally verified the terms with this customerWe do not offer an interest rate of 3.00% for any of our loans, and the terms state that interest accrues from the start of the loanI am
sorry for the customer's confusion

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

On October 10, this consumer was contacted by our customer service departmentHe was informed at that time that his payment had been rejected due to incorrect account informationWe are not in possession of a voided check, and the consumer failed to provide the correct ACH informationWe
made further attempts to receive payment on 10/17/2017, 10/26/This consumer's first payment was due on 09/05/and we did not receive payment from him until 11/16/The consumer was given multiple opportunities to correct his account information and did notWe report to the credit bureaus on the last day of each month, and the information that is transmitted will reflect the status of the account on that day

Ms*** has failed to provide any evidence that she returned the Pro-Aqua to Central Pro-Aqua within the day cancellation periodTo reiterate from the previous response, Ms*** confirmed the terms of her contract and debt with Belmont Finance after the three day cancellation periodOn 07/03/we received an e-mail from Ms*** informing us that she would be working with a debt consolidation companyThis was months after she signed the contract with Belmont Finance, LLCIt was not until 06/24/that any claim of "debt" was raised by Ms***Until any documents or statement by Central Pro-Aqua confirming Ms***'s claims can be produced, we will continue to consider this a valid debt and continue to attempt collection

This customer did not cancel their contract in the allotted timeWe verified the terms of this loan with the customer on 11/20/This customer has been mailed multiple statements on this accountWe have offered to waive the late feeOnce again, we are the finance company that lent the money for this customer to purchase a product, we are not the company that sells the productThis customer is not responding to any of our attempts to contact them

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

This customer did not cancel their contract in the allotted timeWe verified the terms of this loan with the customer on 11/20/This customer has been mailed multiple statements on this accountWe have offered to waive the late feeOnce again, we are the finance company that lent the money for this customer to purchase a product, we are not the company that sells the productThis customer is not responding to any of our attempts to contact them

We are the finance company for this customer's Kirby Cleaning SystemThe company, Simply Distributing, is a totally separate entity from our businessOn 06/28/this customer applied for a loan with our company to purchase the KirbyHe was approved for the loan, and the terms of the loan were
verified with himWe also received the proper paperwork to authorize Belmont to withdraw automatic payments from his bank accountThis customer first contacted us regarding cancellation on 07/12/Contractually he had until midnight of 07/01/to cancel his contractSince that time, we have spoken with this customer on sixteen separate occasions and reiterated that we are not the company that sold him the product and it is not up to us to cancel his contractWe have provided contact information for both Simply Distributing and the Kirby Corporation multiple timesUntil this customer can provide proof of cancellation, or the company that sold him the product confirms that this customer cancelled properly, he will continue to be liable for this debt, and our company will continue to contact him regarding repayment

We are the company that financed a Kirby Cleaning System for this customerWe are not the Kirby CompanyThis customer has not provided any paperwork regarding cancellation of their contract with Belmont Finance, LLCThey will continue to have an account with our company

Our company verified the terms of this loan with this customerShe has a day deferment for her first payment, not days interest freeWe would be more than happy to further discuss the terms of this loan with the customer

Belmont Finance provided the funds for this customer to purchase their Pro-Aqua SystemIn return this customer agreed to honor the terms of their contract with usWe are a separate company from Far & Wide Distributing IncWe do not service the products that we help people financeWe have
attempted to assist this customer by providing the contact information they need for any concerns regarding the product, but the customer refused to accept the informationWe will continue trying to contact this customer regarding their loan with Belmont Finance, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Ms[redacted] has failed to provide any evidence that she returned the Pro-Aqua to Central Pro-Aqua within the day cancellation periodTo reiterate from the previous response, Ms[redacted] confirmed the terms of her contract and debt with Belmont Finance after the three day cancellation periodOn 07/03/we received an e-mail from Ms[redacted] informing us that she would be working with a debt consolidation companyThis was months after she signed the contract with Belmont Finance, LLCIt was not until 06/24/that any claim of "debt" was raised by Ms[redacted]Until any documents or statement by Central Pro-Aqua confirming Ms[redacted]'s claims can be produced, we will continue to consider this a valid debt and continue to attempt collection

Belmont Finance provided the funds for this customer to purchase their Pro-Aqua SystemIn return this customer agreed to honor the terms of their contract with usWe are a separate company from Far & Wide Distributing IncWe do not service the products that we help people financeWe have
attempted to assist this customer by providing the contact information they need for any concerns regarding the product, but the customer refused to accept the informationWe will continue trying to contact this customer regarding their loan with Belmont Finance, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

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Address: PO Box 152, Buffalo, Minnesota, United States, 54981-0152

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