Lone Star Siding Solutions

Consumer states the following ;Members ID is [redacted] DOB [redacted] Resolution would be a zero balance so they don't put this into collectionOne more detailThe complaint was escalated to the supervisor, management as well as the Grievance DepartmentThe name of the grievance Officer was [redacted] * number [redacted]

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield)We would like to inform you that we have initiated a grievance analysis to review and respond to the concerns raised in the correspondence submittedWe will provide a written response to [redacted] *** [redacted] within calendar days

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield)We would like to inform you that we have initiated a grievance analysis to review and respond to the concerns raised in the correspondence submittedWe will provide a written response to [redacted] and the Revdex.com within calendar daysWe have mailed an acknowledgement letter to Ms [redacted] mailing address with additional information regarding the grievance process as well as direct contact information for her assigned grievance coordinatorThank you

This letter is in reference to the correspondence received by Blue Shield of California (Blue Shield) on April 27, 2015, concerning a Blue Shield enrollee by the name of [redacted] The information provided by the Revdex.com included a consumer complaint against Blue Shield.We thank you for forwarding these concerns to Blue Shield for review and would like to inform you that [redacted] , has not completed the grievance process with the planWe are initiating a grievance to address the concerns raised in the correspondence submittedPlease be advised that, grievances are resolved within days of the receipt dateA response to the review will be sent directly to [redacted] , and a copy of the resolution letter will be sent to the Revdex.com as we received a signed release of information with the correspondence submitted by the Revdex.com.If you have additional questions regarding this matter, please contact me directly at the telephone number listed below

Revdex.com: Thanks very much for your assistance with this matterI have reviewed the response made by the business in reference to my concern, and find that this resolution, if satisfied per my conversation with [redacted] in grievances, will suffice The credit has still not posted to my account at this time, however, so I can't confirm whether we are squared away at this time.Best, [redacted]

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield)We would like to inform you that we have initiated a grievance analysis to review and respond to the concerns raised in the correspondence submittedWe will provide a written response to [redacted] and [redacted] within calendar daysWe have mailed an acknowledgement letter to the mailing address on file with additional information regarding the grievance process as well as direct contact information for their assigned coordinatorThank you Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me Here is [redacted] Subscriber id# [redacted] Bronze PPO Thank you! [redacted]

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me IF I receive the mentioned grievance documents and I am able to resolve my complaint.If the grievance process does not resolve my complaint I will file another complaint with the Revdex.com.Since filing this complaint with the Revdex.com I have met with my doctor who showed me the correspondence from the BCOC Seems they were not honest with me as to the holdup with my authorization Apparently the insurance company is playing with my health in telling the doctor how to treat me with no regards to his expertise or my health history Cost is running the show with no regard to actual health care.I will play their game to resolve this issue but will not be quiet about the fact that this bureaucracy is at the cost of my health[redacted]

I am rejecting this response because: this complaint is completedHowever, I appreciate the information I wish I had received it a year ago, but appreciate it being sent nowThank you

I received all my money backThank you

this is wrong information I solved it on my own calling for the 39th timeYour policy forced my son to wait days for physical therapyShame on you

This letter is in reference to the correspondence received by Blue Shield of California (Blue Shield) on June 17, 2016, concerning a Blue Shield enrollee by the name of [redacted] The information provided by the Revdex.com included a consumer complaint against Blue Shield.We thank you for forwarding these concerns to Blue Shield for review and would like to inform you that [redacted] , has not completed the grievance process with the planWe are initiating a grievance to address the concerns raised in the correspondence submittedPlease be advised that, grievance are resolved within days of the receipt dateA response to the review will be sent directly to [redacted] , and a copy of the resolution letter will be sent to the Revdex.com as we received a signed release of information with the correspondence submitted by the Revdex.comIf you have additional questions regarding this matter, please contact me directly at the telephone number listed below.Sincerely, [redacted] Executive Inquires CoordinatorGrievance Department [redacted]

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield) for review and would like to inform you that [redacted] , has not completed the grievance process with the planWe are initiating a grievance to address the concerns raised in the correspondence submitted Please be advised that, grievances are resolved within days of the receipt dateA response to the review will be sent directly to [redacted] via US Postal Mail

Blueshield has changed the name of my plan on the their website but they still not have corrected my id card nor have they correct the payment amount that is actual due for the plan, which is the biggest I am always worried that they will cancel the plan for non payment because they do not have it correct I even have a Broker whom has spoken with Blueshield on numerous occasions as well as I have I have also received bills that the insurance company has not paid anything even though the plan says it covers these said items and I have to continually resubmit them to be taken care of properly.Therefore, the complaint has not be completely taken care of.Thank you for your assistance in this matter.Health & happiness, [redacted] ***, [redacted]

Member appeals and complaints are reviewed under the Blue Shield (Blue Shield of California) grievance processThe grievance process is designed to give Blue Shield an opportunity to fully review and provide a written response to the submitted member concerns and make a determination of any request if necessaryIf we are unable to comply with the member's request at the end of our review, we will provide information regarding an Independent Medical Review which may be available through the Department of Managed Health CareIf the member wishes to discontinue our review, they may request that the grievance be withdrawn by contacting the assigned grievance coordinator as indicated on the Blue Shield acknowledgement letter

This letter is in reference to the correspondence received by Blue Shield of California (Blue Shield) on June 22, 2015, concerning a Blue Shield enrollee by the name of [redacted] ***the information provided by the Revdex.com included a consumer complaint against Blue Shield.We thank you for forwarding these concerns to Blue Shield for review and would like to inform you that [redacted] ***, has not completed the grievance process with the planWe are initiating a grievance to address the concerns raised in the correspondence submittedPlease be advised that, grievances are resolved within days of the receipt dateA response to the review will be sent directly to [redacted] ***, and a copy of the resolution will be sent to the Revdex.com as we received a signed release of information with the correspondence submitted by the Revdex.com.If you have additional questions regarding this matter, please contact me directly at the telephone number listed below.Sincerely, [redacted] *., Executive Inquiries CoordinatorGrievance Department [redacted]

Hello ***,Blueshield has not reached out to me in any way. I believe that they do not want to contact Me in order to allow my policy to lapse so they can cancel it again! Thanks, [redacted] ***

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield)We would like to inform you that we have initiated a grievance analysis to review and respond to the concerns raised in the correspondence submittedWe will provide a written response to [redacted] within calendar daysWe have mailed an acknowledgement letter to Ms [redacted] mailing address with additional information regarding the grievance process as well as direct contact information for her assigned grievance coordinatorThank you

We thank you for forwarding these concerns to Blue Shield of California (Blue Shield)Please note member grievances are reviewed and responded to via US Postal Service, within calendar daysOur records indicate this member currently has a grievance in review received on June 9, 2017, regarding these specific concernsWe will include these additional concerns in our review

Member appeals and complaints are reviewed under the Blue Shield (Blue Shield of California) grievance processThe grievance process is designed to give Blue Shield an opportunity to fully review and provide a written response to the submitted member concerns and make a determination of any request if necessaryIf we are unable to comply with the member's request at the end of our review, we will provide information regarding an Independent Medical Review which may be available through the Department of Managed Health CareIf the member wishes to discontinue our grievance review and withdraw the complaint, please advise