Lost Movies Found

Thank you for your emailI have a issued a full refund to your CCIf I can help in any other way, please contact me again

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.I have paid for a DVD I did not get I want my money back!!
Regards,
*** ***
I would like a refund to my card I know it is only $but I don't think it's right to take someone's money and not deliver the product

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint
#***I understand that by choosing to accept the business response that my complaint will be closed as resolved. They finally sent the movie
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Hi Just to let you know I still did not receive the replacement DVD as of yet...as per e-mails below...This is so ridiculous already as have ordered different DVD’s from *** around the same time and received them in a very timely manner...The cost of this movie was charged to my *** almost immediately and I still have not been able to watch how it ends....only the first part....and this is very disappointing to say the least.Please see what can be done...a replacement immediately plus should also get a refund for all the trouble... Thanks*** ***
*** *** ***
*** ** *** ***
Regards,
*** ***

I'll be happy to issue a full refundThanks again

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
HiThis is in regards to a
complaint I made earlier (see below) and closed it as I did receive the DVD, but yesterday settled down with the friend whom I bought this for as a gift, only to find out they only recorded out of chapters so will never know the ending....This appears to be a movie copied to a blank DVD, but then not checked to ensure it recorded properly as there probably should have been DVD’s to make sure the entire movie recorded... I either want the complete movie sent to me or a total refund of same....this was a gift to someone who had seen this years ago and loved it....but wanted to watch again as it had been so long and forgot some of it.....and it sure didn’t make me look very good to give something that is totally incomplete. Thank you*** *** *** *** ** *** *** *** ***
Regards,
*** ***

I am disappointed you have had this problemWhat can I do to make this transaction right for you?Let me knowand I will make it happen.Thank you again

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference
to complaint # ***Please add your rejection comments below.
Regards,
*** ***I feel they will not send my product so I would like to cancel this order and refund my Credit card!!*** ***

Thank you for your email. I'll be happy to issue a full refundThanks again

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
What I received appears to be a blanket response to practically every complaint against this businessI don't care if they are busy, or back loggedThat is NO excuse for not responding to PAYING customers who simply want their merchandiseI want to know EXACTLY when my merchandise is shipped (I strongly encourage them to mail my product TODAY!) and prefer to have a tracking number sent to me.
Regards,
*** ***

According to our records, the item was shipped on 10-02-I will contact the customer and see if they recieved the itemThank you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
\Per the last communication that was provided to me on 1/13/in regards to the above mentioned complaint number I have yet to receive my order
Regards,
*** ***

Thank you for letting me knowI'll send a replacement order right outSorry for any problem this has caused you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept
the business response that my complaint will be closed as resolved.
Regards,
*** ***

Better Business...

Bureau:I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]

Hello,We shipped a replacement order on 01/03/16. If I can help in any other way, please contact me again.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve...

my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 I would like a full refund sent by check or money order sent to my address listed thanks
Regards,
[redacted]

January 4, 20162:01 pm Issued refund to customer $14.99Thank you.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve...

my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[redacted]Message:I would like a full refund for the total of $14.99 which is what I purchased the movie for. Thank you and I hope to hear back soon.
Regards,
[redacted]

Here is the info from Mr. [redacted]'s order page.October 22, 2015 9:21 pm Customer charged $19.99November 6, 2015 5:04 pm Order shippedThat being said, if he did not get the item, we will issue a refund.If he is unhappy with the item, simply return the item for a full refund.Thank you in advance for your consideration.