Loving Laser Center Reviews (23)
View Photos
Loving Laser Center Rating
Address: 4010 Dupont Circle Sixth Floor, Louisville, Kentucky, United States, 40207
Phone: |
Show more...
|
Web: |
|
Add contact information for Loving Laser Center
Add new contacts
ADVERTISEMENT
Loving Laser had contacted Mr. [redacted] directly due to the sensitivity of his situation. Mr. [redacted] continues to receive treatment at LLC and seems to be happy with our services. We did not respond to the Revdex.com because we had worked to a mutual respect in the situation resulting in confidence and...
loyalty.Make it a smooth day![redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Loving Laser admits I've received 21 treatments and I've seen no results. This has been ongoing since 2012. It's unreasonable to expect someone to keep receiving painful treatments with no results. This is a terrible business and if they stand behind their product, they should offer a refund.
Regards,
[redacted]
We have spoken to Ms.[redacted]. This is being resolved as soon as she gives us her fax number to send proper paper work and of course we need a credit card number to reverse the charges. Loving Laser never bills a credit card without a clients permission. All credit card numbers are...
shredded immediately following purchase. Her purchase was Friday July 31st. Ms. [redacted] wanted to schedule treatment, in order to do so, the procedure must be paid for before client can be added to the schedule. Ms. [redacted] called Loving Laser at 12:19 Aug 5 20015 to cancel her appointment that was scheduled at 1:15 that same day. Ms. [redacted] was scheduled for a hour and thirty minute appointment. Her canceling last minute left a LL nurse doing nothing for one and a half hours because of last minute cancellation. Ms. [redacted] did not give LL a 24 hour period to cancel her apt or for us to respond to her request for a refund before contacting the Revdex.com. We have no problem refunding her money for treatments she never received, But we would of liked to have had a 24 hour period to do so.
Make It A Smooth Day!!