Low VA Rates

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted], I want to apologize for the experience you had with Rob and let you know that I have personally reached out to him to try and rectify this situation.  We take these complaints very serious and hope that we can make this up to you.We strive to maintain a high standard of customer...

service for our Loan Officer and I can assure you that this incident is being addressed.I will have Rob reach out to you very soon. thanks,

[redacted], I would like to sincerely apologize.  We are more than happy to take you off our mailing list.  There are a few ways to get of the list.  if you have one of the mailers there is a code on the mailer.  if you send me that I can remove you right away.  if you do not...

have that if you can email me your address and phone number I can look you up in the system and make sure you are removed.  you can email me at craig.w[redacted]@lowvarates.com Please let me know if you have any other questions or concerns. Thanks,Craig W[redacted], HR Director

[redacted], We sincerely apologize for the experience you had with Low VA Rates.  I have personally reached out to the loan officer that assisted you and he said that since you filed this compliant with the Revdex.com we have gone through every step to ensure your experience with Low VA Rates was...

corrected and that your experience was positive with us. After multiple emails it sounds like your loan officer has done a good job ensuring that you are taken care of.   If you still have any other questions or concerns please feel free to email me at [email protected]

Complaint: [redacted]
I am rejecting this response because: You asked for a copy of the letter, I sent it to you. If I send you an email, you will SPAM my inbox.You have the information you need to take me off your mailing list. 
Sincerely,
[redacted]

Ok can you email Tim L[redacted] your address and we will remove you right away. His email is tim.l[redacted]@lowvarates.com Sorry for the inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]