Luxurious Eyes

Hello there, We have refunded you in the amounts of $and $We apologize for any inconvenience, please allow 3-business days for the funds to be returned to your accountLet us know if we can assist with anything else. Thank you

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear while I agree that we will need to wait for the results of the charge back, I not not want to mark this complaint as resolved until that has happened, at which time I will do so.Thank you
Regards,
*** ***

Revdex.com: have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
while I do appreciate the response and partial refund, I cannot fully accept thisNo, the terms were not clearly stated and I am not the first one to have this problemUpon researching the company further there are numerous complaints of the same issueI appreciate the partial refund of $but still want the remaining $refunded also and would like to request that the terms are more clearly stated on the website
Regards,
*** ***

Hello there, We have refunded your in the amounts of $92.99, $92.99, $92.97 and $92.97. Please allow 3-5 business days for the funds to be reflected in your bank account. Thank you!

Hello, We have refunded the customer in the amounts of $92.97 and $92.99. Please allow 3-5 business days for the funds to be returned to your card. Let us know if we can assist with anything else. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have only gotten the restocking fee.  I haven't gotten the balance of the payment. [redacted]

Hi [redacted],We have refunded your account in the amount of $92.99 as requested. Please let me know if there is anything else we can assist with.Thank you

Hello, We have refunded your credit card in the amount of $92.97. Please allow 3-5 business days for the funds to be reflected in your account. Thanks

Hello there, We have refunded the customer for all 4 transactions even though they only requested refunds on 2 of them. Please allow 3-5 business days for the funds to be reflected in the bank account. Let us know if we can be of assistance in anyway Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello there, We are unable to refund these orders until the results of the chargebacks are received. Otherwise, the customer would be refunded twice the amount charged. Please let us know the outcome of the chargeback case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to...

me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi , I am sorry that the customer was not refunded in full, she should have been. I have refunded the remainder of the purchase, including the restocking fee. Please let me know if this satisfies the customers request. Please note that refunds may take up to 5 business days to reflect in their bank...

account.  Thank you

We have refunded you as requested. Please allow 3-5 business days for the funds to be reflected in your account Thank you

[redacted], In reviewing your account it appears you have been refunded [redacted] charge in the amount of $92.97. I will make sure a check is sent out first thing tomorrow morning in the additional amount of $92.99. You should expect to receive the check within 3-5 business days. Let me know if there's anything else I can do to assist, and I apologize for the inconvenience

Hello, We have refunded you in the amount of $371.94 in 4 individual transactions. Please allow up to 3 business days for the funds to be returned to your bank account. Let us know if there is anything else we can assist with. Thank you

We have gone ahead and refunded the customer for both charges in the amounts of $92.99 and $92.97. Please let us know if we can be of assistance with anything further Thank you

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to...

me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]