Maguire Family of Dealerships

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,*** ***

Austin F* - Operations Manager for Maguire met with *** on Saturday 2/25/on his concernsMaguire Family of Dealerships will refund in full for the Auto Saver system in the amount of $970.92.? Mr*** is satisfied with this resolution.? Mr*** indicated that he still wishes
to continue working with Maguire for future sales and service needs.? Attached is a copy of the check request form for payment to be issued to Mr***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me? I am now awaiting for the specified amount to be delivered to myself as specified by Austin? Thank you for your assistance in this matter,, do note after meeting with Austin last Saturday I have not received any updates from him or the Maguire family of dealerships
Regards,
*** ***

Maguire Family of Dealerships would first like to apologize that we were unable to resolve this issue in a timely fashion.? The General Manager is Frank *** who is now involved in this complaintI have reach out to the customer and left a voice mail today stating that we would like to
talk to him to resolve this issueFrank *** will also reach out to the customer today to try and resolve this issueWe would like to diagnosis the concerns without any charge? and determine what action we can do to assist the customerHopefully the customer will give the dealership the opportunity to address this issue.? Once again we apologize for any delays or frustrations the customer may have at this time.? William ***/GM? ? Maguire Family of Dealerships? ***? ?

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Regards,
[redacted]

Austin F[redacted] - Operations Manager for Maguire met with [redacted] on Saturday 2/25/2017 on his concerns. Maguire Family of Dealerships will refund in full for the Auto Saver system in the amount of $970.92.  Mr. [redacted] is satisfied with this resolution.  Mr. [redacted] indicated that he still wishes...

to continue working with Maguire for future sales and service needs.  Attached is a copy of the check request form for payment to be issued to Mr. [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   I am now awaiting for the specified amount to be delivered to myself as specified by Austin.  Thank you for your assistance in this matter,, do note after meeting with Austin last Saturday I have not received any updates from him or the Maguire family of dealerships.
Regards,
[redacted]

I received the email requsting the amount in which I am claiming, so far the amount I came up with is the price I paid for parts that were replaced thus far by audi, and the approxamit amount in damages not including a complete refinish to the exterior of the car. With receipts I paid $2886.46, for...

the damages excluding a refinish to the exterior, the combine price quote provided by wyoming valley motors audi parts department is $2054.29 this includes replacement of parts that were brooken or damaged by audi of ithica, intake manifold, intake manifold gasket, engine cover shroud with audi emblem ring, water drain hose and four wheels, keep in mind this is an estimate not including the paint, (which could be anywhere from $2000 to $5000 plus dollars) this estimate also dosent include the future service labor or parts, which still needs to be done because the car hasn't been fixed. Thus far grand total for parts paid for and damages done is $4940.75 plus paint and service to fix exsisting problem that hasn't been fixed $5000 ( this number could go up a lot with the service and parts to fix the existing problem, and this number may actually be short of the final fix cost) . So $9940.75 is the price I'm asking to be compensated

[redacted]
[redacted]I am writing in response to this complaint. The initial bank approval was conditioned for proof that Ms. [redacted]'s prior loan was a total loss and paid in full by her insurance company. We waited severalweeks for her to provide this information. Ms. [redacted] worked...

very hard with her insurance company and gap insurance provider but could not get them to give us the proper documentation to satisfy our bankthat approved her. After several weeks of working with her and allowing her to drive our car without funding from the bank, we finally told her that she would have to return the car if she could not providethis proof. We then called a different lender and got her approved. The lender's interest rate was higher due to credit history which did make the payment higher. We gave her the choice of paying the higherinterest rate based on the lender's decision or return our car. She did come down to the dealership this morning and we negotiated the deal with the lender to lower her payment from what it should havebeen. She signed new loan papers through the new bank and left with her car and happy with the outcome. I feel at this point the matter has been resolved, she is in the original car that she wanted,and at a payment that is acceptable to her. If you should need any other details please feel free to contact me at any time.  Thank you  Frank V[redacted]General  Manager  Maguire Dodge Ram of Syracuse