Maid To Please, Inc.

Good afternoon: We are sorry to hear that Ms. B[redacted] had experienced an issue with her Swagway purchases.  Since the manufacturer has never changed their name, nor gone out of business, perhaps she had contacted a different company altogether?  We would like to provide Ms. B[redacted]...

with the Swagway Recall Hotline number so they can resolve the issues with her items.  The Swagway Recall Hotline number is [redacted].   Swagway has always offered to any customer that contacts them to fix or replace the battery in the units at no cost to the customer.  We am not aware of Swagway ever issuing a statement that their products were unsafe.  We continue to carry the Swagway line of products in our stores.   I am going to personally contact Swagway myself so they may provide me with any communication records between Swagway and the customer with the hope that we can assist Ms. B[redacted] with a resolution. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To Whom It May Concern:On behalf of Modell's Sporting Goods, I apologize for the delay in responding to your complaint.  It is my understanding that [redacted] has been issued a full refund, including the shipping charges.
In addition, if [redacted] requires additional assistance or has...

any questions with respect to her refund, that she please contact Antoinette L[redacted] in our Customer Service Department at [redacted]
Please accept our apologies for your inconvenience.  We value our customers and customer satisfaction is always our number one priority.Thank you and have a great day.Best,[redacted]     [redacted]Modell's Sporting Goods[redacted]

Good morning: On behalf of Modell's Sporting Goods, I am sorry that [redacted] is experiencing difficulty receiving proper communication from [redacted] regarding the order she placed online and later canceled.  By the time you receive this email, [redacted] should have received a...

prepaid shipping label, and a full refund of any monies paid is being processed. Again, my apologies on behalf of Modell's. Thank you and have a great day. Best,Cathy A[redacted]Modell's Sporting Goods

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]