Hi there, Thanks for getting in touch! We’re sorry to hear that you were disappointed in our response to your request for a custom order, and hopefully will be able to provide a bit more information on why we are unable to fulfill that request for youThe items that we offer on our website are assembled in advance and are not assembled to order, this allows us to keep up with the high demand we experience, especially this time of year, when off-the-shelf gifts for Father’s Day are in high demandWhen we offer an item not in a crate, we do our best to offer a comparable item inside of a crateFor example, we do offer personalized items and booze-infused jerky as options with crates, as well as options that are without the tough to open crateWe do try to keep our offerings within a comparable price range as wellUnfortunately we’re unable to add your items to a crate, but we are willing to work with you to do everything in our power to provide you the crate opening experience you wantWe’ll be reaching out to you very soon to see what we can come up with for youThanks again for your feedback, and we look forward to chatting with you! Cheers, Team Man Crates
Terrible businessThey make redeeming your gift impossible Crazy phone message that goes on forever and you can't talk to anyoneNo matching website comes up online in order to redeem your gift The site doesn't match what is on my gift card so I do not trust it It makes me suspicious of a scam
I recently ordered a jerky crate from Man Crates I am very happy with the quality of the product, and the speed with which my order was handled I ordered it on a Saturday and my order was delivered on Tuesday! Would definitely recommend them to anyone looking for a unique gift
I ordered the hot sauce kit for my dad, and he loves it! Man Gifts has great customer service My dad received his gift quickly, and Man Gifts kept me informed of every step I can hardly wait for my dad's birthday so I can send him another gift from Man Gifts
An exceptional experience! Man Crates are high quality, well thought out, fun to open giftsI bought one for my dad and he loved it! Plus the goodies inside (the whiskey box in this case) were high quality and in perfect condition, even after a crow bar was needed to open the packaging
I ordered a Valentine’s Day gift for my boyfriend and received the product with a sticky top and opened food packagesLuckily I opened it early to check it out and caught itI emailed them pictures and asked for a replacement, to which I get told no because that gift is out of stock nowSo they offer to send me replacements of the inside piecesSo I go through each one individually and find with open plastic packages and send them those itemsTo which I get a response that he doesn’t think they’re actually open and won’t replace themweeks and $later, now I’m buying a new gift and NEVER using this sy site with terrible quality products and awful customer service
I called customer service and asked I was ordering two things that didn't come in a crate and if they can both be put in a crate he told me no that I can buy things that come in a crate I didn't want to buy two things that came in a crate that would cost bucks all I wanted was the Personalized cups and Booze jerky that both can in a box and be put in a crate he said that they can't do that they don't they put other things in crates why can't they put two things in crates that a why I'm waiting to buy from y'all I think it's cool and my husband would like trying to open a gifted like this if I wanted something that came in a box I would go to the store and do that
Gift card in concrete wrapped in duct tape? MagicalDisc golfing set in crate with crow bar? InspiredBaconology??? Incredible!!!! I love everything I've ordered for my boyfriend, dad and sonI'll continue to get gifts from this company because these guys obviously enjoy making great ideas to share with others (and, might I add, for a fair price)You guys rock, thank you!!!
I purchased a 'mancrate' to give to my uncle for Christmas ManCrates confirmed a delivery date of December and even charged me a separate line item of $just for the shipping alone and it is after 9PM EST on Friday December and they never met their end of the obligation It was never delivered Now its too late to get the gift because the intended recipient has a flight back home later tonight
I live outside Atlanta Georgia and saw the products Man Crates had on the websiteI ordered the Micro Brew for my husband but also the Knife Kit for my Dad that lives in FloridaBoth of these were a hit with the men in my life! My year old Dad was starting his the next dayMy husband's was damaged in shipping, I contacted Man Crates and they responded within hours and have the damaged parts already on the wayThey have been a pleasure to work with and products are top-notch!
Purchased two gift items this month, great gifts and wonderful Customer Service There was a problem with one item, I called and this Company went above and beyond excellent service I have been in business for many years, and I know this is not what you find everyday I would give them stars if I could
I would definitely recommend this company to anyone looking for a unique gift for the man in their lifeI ordered for the first time for Father's Day, and not only did this awesome crate arrive in timethe customer service is outstandingYou can definitely tell they care about the customers, and it showsNow, how about woman crates?
What a great business! Placed an order online for my husband for Father's DayMan Crates was a great experience right from the startGreat communication, everything arrived just as they said it would and my husband was so pleasedHe was intrigued by the outside shipping boxIt looked someone rugged and unique then proceeded to open the inside crateHe absolutely loved everything thing and immediately started talking about who else should receive a Man Crate for other occasionsI ordered the Cardinals beer glasses and it was so pleasedJob well done from start to finish! Thank you Man CratesI will be ordering again and again
I would say that their advertising is and misleading....man crates advertises that gifts arrive in a crate, which in my order is a card board box, with a solid concrete brick to be broken down with a ball peen hammer with eye goggles......my order for a $gift card...is not even a gift card, but a scan code on a piece of paper to a limited number of suppliers, who are not even local to where we live....don't fall into the trap like I did....would give anything to go back in time and make a better choice....i'll definitely read the Revdex.com first...75% negative experiences.....maybe I can call the credit card company in time to void this transaction
I am excited for my husband to open his Man Crate, unfortunately he knows it's a Man CrateThere were two huge Man Crate stickers on the outside of the box it was delivered inYour product is pretty specific, so part of the the surprise is that it's from Man CratesHate my gift got semi-ruined by some stickersWould be nice and I would be more likely to be a return customer if they weren't there!
Hi there, Thanks for getting in touch! We’re sorry to hear that you were disappointed in our response to your request for a custom order, and hopefully will be able to provide a bit more information on why we are unable to fulfill that request for youThe items that we offer on our website are assembled in advance and are not assembled to order, this allows us to keep up with the high demand we experience, especially this time of year, when off-the-shelf gifts for Father’s Day are in high demandWhen we offer an item not in a crate, we do our best to offer a comparable item inside of a crateFor example, we do offer personalized items and booze-infused jerky as options with crates, as well as options that are without the tough to open crateWe do try to keep our offerings within a comparable price range as wellUnfortunately we’re unable to add your items to a crate, but we are willing to work with you to do everything in our power to provide you the crate opening experience you wantWe’ll be reaching out to you very soon to see what we can come up with for youThanks again for your feedback, and we look forward to chatting with you! Cheers, Team Man Crates
Terrible businessThey make redeeming your gift impossible Crazy phone message that goes on forever and you can't talk to anyoneNo matching website comes up online in order to redeem your gift The site doesn't match what is on my gift card so I do not trust it It makes me suspicious of a scam
I recently ordered a jerky crate from Man Crates I am very happy with the quality of the product, and the speed with which my order was handled I ordered it on a Saturday and my order was delivered on Tuesday! Would definitely recommend them to anyone looking for a unique gift
Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***
The people at Man Crates are the very best! and they are funny as well and will do anything to make your day and experience so much fun !!!!
I ordered the hot sauce kit for my dad, and he loves it! Man Gifts has great customer service My dad received his gift quickly, and Man Gifts kept me informed of every step I can hardly wait for my dad's birthday so I can send him another gift from Man Gifts
An exceptional experience! Man Crates are high quality, well thought out, fun to open giftsI bought one for my dad and he loved it! Plus the goodies inside (the whiskey box in this case) were high quality and in perfect condition, even after a crow bar was needed to open the packaging
I ordered a Valentine’s Day gift for my boyfriend and received the product with a sticky top and opened food packagesLuckily I opened it early to check it out and caught itI emailed them pictures and asked for a replacement, to which I get told no because that gift is out of stock nowSo they offer to send me replacements of the inside piecesSo I go through each one individually and find with open plastic packages and send them those itemsTo which I get a response that he doesn’t think they’re actually open and won’t replace themweeks and $later, now I’m buying a new gift and NEVER using this s
y site with terrible quality products and awful customer service
I called customer service and asked I was ordering two things that didn't come in a crate and if they can both be put in a crate he told me no that I can buy things that come in a crate I didn't want to buy two things that came in a crate that would cost bucks all I wanted was the Personalized cups and Booze jerky that both can in a box and be put in a crate he said that they can't do that they don't they put other things in crates why can't they put two things in crates that a why I'm waiting to buy from y'all I think it's cool and my husband would like trying to open a gifted like this if I wanted something that came in a box I would go to the store and do that
Gift card in concrete wrapped in duct tape? MagicalDisc golfing set in crate with crow bar? InspiredBaconology??? Incredible!!!! I love everything I've ordered for my boyfriend, dad and sonI'll continue to get gifts from this company because these guys obviously enjoy making great ideas to share with others (and, might I add, for a fair price)You guys rock, thank you!!!
Excellent customer service, wonderful products! Responds to communication very quickly! all around great business!
I purchased a 'mancrate' to give to my uncle for Christmas ManCrates confirmed a delivery date of December and even charged me a separate line item of $just for the shipping alone and it is after 9PM EST on Friday December and they never met their end of the obligation It was never delivered Now its too late to get the gift because the intended recipient has a flight back home later tonight
I live outside Atlanta Georgia and saw the products Man Crates had on the websiteI ordered the Micro Brew for my husband but also the Knife Kit for my Dad that lives in FloridaBoth of these were a hit with the men in my life! My year old Dad was starting his the next dayMy husband's was damaged in shipping, I contacted Man Crates and they responded within hours and have the damaged parts already on the wayThey have been a pleasure to work with and products are top-notch!
Purchased two gift items this month, great gifts and wonderful Customer Service There was a problem with one item, I called and this Company went above and beyond excellent service I have been in business for many years, and I know this is not what you find everyday I would give them stars if I could
I would definitely recommend this company to anyone looking for a unique gift for the man in their lifeI ordered for the first time for Father's Day, and not only did this awesome crate arrive in timethe customer service is outstandingYou can definitely tell they care about the customers, and it showsNow, how about woman crates?
What a great business! Placed an order online for my husband for Father's DayMan Crates was a great experience right from the startGreat communication, everything arrived just as they said it would and my husband was so pleasedHe was intrigued by the outside shipping boxIt looked someone rugged and unique then proceeded to open the inside crateHe absolutely loved everything thing and immediately started talking about who else should receive a Man Crate for other occasionsI ordered the Cardinals beer glasses and it was so pleasedJob well done from start to finish! Thank you Man CratesI will be ordering again and again
I just received a Man Crate as a gift The product is exceptional
I would say that their advertising is and misleading....man crates advertises that gifts arrive in a crate, which in my order is a card board box, with a solid concrete brick to be broken down with a ball peen hammer with eye goggles......my order for a $gift card...is not even a gift card, but a scan code on a piece of paper to a limited number of suppliers, who are not even local to where we live....don't fall into the trap like I did....would give anything to go back in time and make a better choice....i'll definitely read the Revdex.com first...75% negative experiences.....maybe I can call the credit card company in time to void this transaction
Spent $for a 6x"crate"Not manly at all in size
I am excited for my husband to open his Man Crate, unfortunately he knows it's a Man CrateThere were two huge Man Crate stickers on the outside of the box it was delivered inYour product is pretty specific, so part of the the surprise is that it's from Man CratesHate my gift got semi-ruined by some stickersWould be nice and I would be more likely to be a return customer if they weren't there!