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Man Crates Reviews (32)

*** was AMAZING!! He was beyond helpful and really went the extra mile to ensure that this gift arrives ASAP for my client! I can't recommend him enough for his superior customer service AND attention to detail Because of ***, I will absolutely be shopping again with Man Crates, as well as recommending them to ALL of my friends and family

I purchased "The Beard Wrangler" mini Crate for my Husband for Father's DayNot only did the package arrive as described, early and full of the goodies shown, it pleased him and made him laughThe products in the crate are full size, not mini, they smell amazing (manly, not fru fru) and he's already started using them
I will definitely be using Man Crates again for my many relatives and friends! Love love LOVE these guys!

The people at Man Crates are the very best! and they are funny as well and will do anything to make your day and experience so much fun !!!!

Man Crates is not only an amazing gift to give, but their staff is kind and caring I had to cancel my order a few days before my anniversary because I was laid off They refunded my money immediately and without issue A few moments later, I received a return call from them, offering to send one of the crates I ordered out, complimentary, to my husband Needless to say, it was difficult to compose myself after the compassion they showed for my situation And my husband absolutely adored his gifts and now displays his crowbar and crate in his office Thank you for going above and beyond Man Crates family You will definitely have my business, and my recommendations, from now on!

I just found you guy's on 10/2/ Upon finding you I have sent two separate birthday gifts Both of my recipients LOVED their packages Thank you so much for making two very special people in my life have an Awesome day!!!!!!!!

Man Crates is a pleasure to do business with! I inadvertently had my stepfather's gift shipped to the wrong address, but when they asked FedEx to redeliver it, they would notSo they called me back and told me they would send a replacement to be delivered the next day! And it was free of charge! I could not be happier with Man Crates customer service & my stepfather loves his giftMan Crates rock!!

I bought my husband the Whiskey Appreciation Crate for Father's Day He loved the crate packaging and everything inside He said it was the greatest gift he has ever received for Father's Day The is such a great site for finding gifts for men! I love the site and will definitely use it in the future for all the men in my life!

Hi there,
 
Thanks for getting in touch! We’re sorry to hear that you were disappointed in our response to your request for a custom order, and hopefully will be able to provide a bit more information on why we are unable to fulfill that request for you. The items that we offer on our website...

are assembled in advance and are not assembled to order, this allows us to keep up with the high demand we experience, especially this time of year, when off-the-shelf gifts for Father’s Day are in high demand. When we offer an item not in a crate, we do our best to offer a comparable item inside of a crate. For example, we do offer personalized items and booze-infused jerky as options with crates, as well as options that are without the tough to open crate. We do try to keep our offerings within a comparable price range as well. Unfortunately we’re unable to add your items to a crate, but we are willing to work with you to do everything in our power to provide you the crate opening experience you want. We’ll be reaching out to you very soon to see what we can come up with for you. Thanks again for your feedback, and we look forward to chatting with you!
 
Cheers,
Team Man Crates

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

I recently ordered a jerky crate from Man Crates. I am very happy with the quality of the product, and the speed with which my order was handled. I ordered it on a Saturday and my order was delivered on Tuesday! Would definitely recommend them to anyone looking for a unique gift.

Terrible business. They make redeeming your gift impossible. Crazy phone message that goes on forever and you can't talk to anyone. No matching website comes up online in order to redeem your gift. The site doesn't match what is on my gift card so I do not trust it. It makes me suspicious of a scam.

I ORDERED A MAN CRATE OF JERKY BACK IN JANUARY, ALMOST A MONTH BEFORE I NEEDED IT DELIVERED ON FEB. 3. IT WAS A BIRTHDAY GIFT FOR MY SON. WHEN I NOTICED THEY HAD THE DELIVERY ADDRESS INCORRECT I STARTED TO CALL THE COMPANY. I WAS REASSURED THAT IT WAS CORRECTED AND IT WAS. HOWEVER, DELIVERY DATE WAS NOT UPDATED AND THE MAN CRATE WAS DELIVERED 3 DAYS AFTER MY SON'S BIRTHDAY. TO SAY THE LEAST, I WAS UPSET. NOW THE COMPANY HAS LEFT A MESSAGE THAT THEY WILL REFUND THE DELIVERY COSTS, WHICH IS $16.00. IS THAT ENOUGH WHEN YOUR SON DIDN'T GET A GIFT FROM YOU???????

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