Marc S Globerman, DDS

Thank you for giving us the opportunity to respond to Mr [redacted] concerns.I am sorry that Mr [redacted] 's rebate was inadvertently mailed to the incorrect addressWe notified Mr [redacted] on 2/22/that the original credit had been voided and a new one was being issuedThe replacement credit should be arriving shortly.We value Mr [redacted] 's business and trust this action will resolve his claim.Sincerely, [redacted]

Received rebate.Thanks SPeterson

Revdex.com: I've alreadyI've already sent copies to them several times and the amount of $12,and they have never respondedThey refused to call they refused to send an email back there's no way to communicate with themIf this does not get resolved I will be filing court papers this company thinks they can run people over and get away with it I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

I am sorry that Ms [redacted] did not receive the rebate she expectedAccording to our recordsthe rebate was issued to herHowever, the 11% price adjustment rebate that was in effect at the time of her purchase was not valid on items that were on sale at that timeI have contacted the rebate sponsor and have been advised that the discounts Ms [redacted] received on the sale items she purchased exceeded the amount of the rebate she is requestingAfter recalculating Ms [redacted] ' purchase, she did receive the correct amount for the rebate in question.We value Ms [redacted] ' business and appreciate her understanding in this matter.Sincerely, [redacted]

I am sorry that Mr [redacted] is unhappy with our sponsor's rebate programWe make every effort to comply with every rebate requestWe did issue certificate # [redacted] on 5/18/That certificate has been voided and a replacement has been issuedAlso, we have honored Mr [redacted] request for all the $rebate from 2011.We trust that this will resolve Mr [redacted] complaint.Sincerely, [redacted] Rebate International

Thank you for giving us the opportunity to respond to Mr [redacted] concerns.I am sorry that Mr [redacted] did not receive the rebate he submittedAccording to information we have regarding the rebate in question, it was issued to his address on 6/21/(Certificate # [redacted] )The first was voided and reissued on 9/27/(Certificate # [redacted] ) when Mr [redacted] reported that he had not received the rebateOnce placed in the US Mail system, we have no control over speed or accuracy of delivery.We appreciate Mr [redacted] patience in this matter.Sincerely, [redacted]

I am sorry that Ms [redacted] was unhappy that she did not receive the rebate as quickly as she expectedUnfortunately, there was a return/repurchase made that affected Ms ***'s rebateUpon receiving the correct transaction information for the replacement order, she was issued the rebate she was dueI believe this file can be closed.We appreciate Ms ***'s understanding in this matter.Sincerely, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you very much for updating me from the Revdex.com side Actually I received a response from Rebates International (actually the rebate check) last week I thought it was because the Revdex.com had contacted the company, regardless I am giving you all credit for getting me the money I appreciate the fact that you stepped in for me So you can update my file to show that Rebate International responded and eventually mailed me my check Regards, [redacted]

Yes, I heard back from Rebates internationalThat business is a joke and needs to be shut downThey are of NO HELP and said there was NOTHING they can doWhat a crappy company and customer serviceWe had to contact Menards directly and threw a fit They sent out the rebateWe did receive (after months!)

I am sorry that Mr [redacted] is unhappy with the rebate programThe $rebate Mr [redacted] references in his complaint issued on a purchase dated 6/5/and was not for the transaction about which he was inquiringWe sent another rebate dated 9/20/(# [redacted] ) for the total amounts due on the purchases he was questioning.We value Mr [redacted] business and trust that this matter is now resolved.Sincerely, [redacted]

From: [redacted] [redacted] Date: Sat, May 30, at 4:AMSubject: Re: You have a new message from the Revdex.com of WisconsinTo: [redacted] Hello and Thank you for your assistance in this matterRebate International has sent us the rebate credits in the amount of I am hereby asking for the dispute to be closedThanks Again, [redacted] and [redacted]

I am sorry that Mr [redacted] is unhappy with the rebate programUnfortunately, Mr [redacted] submitted his rebates using his previous address and they were returned to us by the post officeWe sent a rebate certificate dated 10/14/(# [redacted] ) and 10/27/(# [redacted] ) for the total amount due on the purchases he was questioningThe rebate was processed during the allowable 6-week processing time.We appreciate Mr Skelton's patience and trust that this matter is now resolved

Thank you for giving us the opportunity to respond to Mr [redacted] concerns.I am sorry that Mr [redacted] did not receive the rebate he submittedAccording to information we have regarding the rebate in question, it was issued to his address on 5/6/(Certificate # [redacted] )The first was voided and reissued on 6/21/(Certificate # [redacted] ) when Mr [redacted] reported that he had not received the rebateThe second rebate was voided and reissued on 8/10/(Certificate # [redacted] )It was reissued again on 10/4/(Certificate # [redacted] ).Once placed in the US Mail system, we have no control over speed or accuracy of delivery.We appreciate Mr [redacted] patience in this matter.Sincerely, [redacted]

I am sorry that Ms [redacted] did not receive the 11% rebate as quickly as expectedThe rebate was paid and sent to her address on 3/3/(# [redacted] )Since Ms [redacted] says she never received it, the original rebate certificate has been voided and a replacement was sent on 4/13/(# [redacted] ).I trust this will resolve Ms [redacted] complaint.Sincerely, [redacted]

I am sorry that Ms [redacted] did not receive her rebate as quickly as expectedHer rebate has been entered for processing and should arrive within 10-business days.We appreciate Ms [redacted] patience in this matter.Sincerely,Michelle Rehder

I am sorry that Ms [redacted] is unhappy with the rebate programThe $rebate Ms [redacted] references in her letter was issued to her on 1/6/17, for purchases made on 11/16/Allowable rebate processing is 6-weeks from the final mailing dateWe were notified that Ms [redacted] did not receive her rebate, so it was voided and then reissued on 2/7/(certificate number [redacted] )If the reissued rebate has not been received, please ask Ms [redacted] to verify her mailing address, before we can reissue it again.we appreciate Ms Heidelburg's patience and trust that this matter can be closed at this time.Sincerely, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regarding this complaint, they did respond to me (only after I filed a complaint with Revdex.com) It has been resolved to my satisfaction, so you can close the complaint.Thank you for your assistance! Sometimes all it takes is a little “publicity” ..Sincerely, [redacted] Regards, [redacted]

[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I reserve the option to contact you again, if the rebate is not received
Regards,
*** ***

I am sorry that Mr *** was unhappy that he did not receive the rebate he expectedUnfortunately, there was an entry error that affected Mr ***'s rebateThe error has been corrected and he has been issued the rebate he was dueI believe this file can be closed.We appreciate Mr ***'s
understanding in this matter.Sincerely,*** ***, Supervisor

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
From: *** ***>Date: Tue, Dec 22, at 9:AMSubject: complaint resolvedTo: ***
Regarding Complaint ID:***I did receive the rebate in the mail on 12/21/Thank you for your help in resolving this matter