To clarify. I just spoke with warranty company again. The vehicle was purchased knowing it had prior accidents which would have potential been the reason for the prior engine repairs. However there is no failure of the engine at this time hence under the signed warranty contract they only would replace under failure. Now there is a failure of the water pump which they [redacted] cover and should make vehicle right. Now if the engine does fail even with the prior repairs they [redacted] cover it under a failure. As for diagnostics the warranty company is working it out on what was appropriate for the repair. As previously stated Marina Auto Group has done its due diligence to assist in this process and [redacted] continue if necessary. However we ask that the complaint be closed because at this time the purchaser needs to follow up as required by the warranty company with the service facility and the warranty company for them to authorize and fix any approved claims. We sell the extended warranties specifically for these rare occasions of unknown potential mechanical failures and have no authority in approving claims since they are separate company.Sincerely, [redacted]General Sales Manager Marina Dodge Chrysler Jeep Ram
To clarify. I just spoke with warranty company again. The vehicle was purchased knowing it had prior accidents which would have potential been the reason for the prior engine repairs. However there is no failure of the engine at this time hence under the signed warranty contract they only would replace under failure. Now there is a failure of the water pump which they [redacted] cover and should make vehicle right. Now if the engine does fail even with the prior repairs they [redacted] cover it under a failure. As for diagnostics the warranty company is working it out on what was appropriate for the repair. As previously stated Marina Auto Group has done its due diligence to assist in this process and [redacted] continue if necessary. However we ask that the complaint be closed because at this time the purchaser needs to follow up as required by the warranty company with the service facility and the warranty company for them to authorize and fix any approved claims. We sell the extended warranties specifically for these rare occasions of unknown potential mechanical failures and have no authority in approving claims since they are separate company.Sincerely, [redacted]General Sales Manager Marina Dodge Chrysler Jeep Ram