The magazine was ordered for Mrs. [redacted] once already, but if she is not receiving it, we will order it for her again. We are an Authorized Agent to sell the National Enquirer, we go through a parent company. We will have them put a rush on the subscription since she is not currently receiving it...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards, I do not want the complaint closed until my other 2 years are showing with [redacted] magazine. I do not see this complaint resolved until done.
[redacted].
The customer has been with us for years and we have never had a problem with her. If she would have told us she didn't want to keep her TV Guide anymore we wouldn't have sent her the invoice she requested. We won't send it back out anymore.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]Regards, That is so generous of Marquee Magazine to extend my subscription to 2017, considering, I have paid $104.00 towards 2016-2019. I made a mistake when I said I paid $52.00 toward years 2016-2019. I went over my check book ledger and found that I made two payments of $52.00 in [redacted]. I will accept the offer of 2017, but, I expect to be reembersed the $104.00. That is what I expect. Sincerely, [redacted]
The magazine was ordered for Mrs. [redacted] once already, but if she is not receiving it, we will order it for her again. We are an Authorized Agent to sell the National Enquirer, we go through a parent company. We will have them put a rush on the subscription since she is not currently receiving it...
now.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards, I do not want the complaint closed until my other 2 years are showing with [redacted] magazine. I do not see this complaint resolved until done.
[redacted].
The customer has been with us for years and we have never had a problem with her. If she would have told us she didn't want to keep her TV Guide anymore we wouldn't have sent her the invoice she requested. We won't send it back out anymore.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Still have not heard from these people...... Want them to start the subscription, or a total refund....
We called [redacted] and they said that they have corrected the problem. The mailing label should update to 2016 shortly.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]Regards, That is so generous of Marquee Magazine to extend my subscription to 2017, considering, I have paid $104.00 towards 2016-2019. I made a mistake when I said I paid $52.00 toward years 2016-2019. I went over my check book ledger and found that I made two payments of $52.00 in [redacted]. I will accept the offer of 2017, but, I expect to be reembersed the $104.00. That is what I expect. Sincerely, [redacted]