Massage Envy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Not an acceptable resolution Why am I being penalized with such a large payment sum? To pay monthly payments at once to an establishment I do not care to do business with Who has lied and treated me horribly. My monthly payments stopped because the business was unresponsive to my attempts to update my credit card information I even tried to make payments to another location to keep up with my membership but they would not allow it Instead sending me to collections! I have tried in good faith to come to a resolution But this establishment is clearly not interested in working with me They only want to punish me for their incompetent customer service.
Regards,
*** ***

Albert and Dallas did a great job on my second moveI will be recommending them to everyone I know when it is time for another move

This matter was resolved between us and the consumer directly outside of Revdex.comI have sent *** a confirmation e-mail with details of agreement

I couldn’t have been more pleased with the help that your guys provided, they were awesome! Everything was done in a timely manner and they were very polite and helpful I have and will continue to highly recommend you guys to anyone who can use your services! Ya’ll took a much dreaded task off my sister and my backs, and for this we are so very grateful and appreciative
Thank you and God Bless!
Charnell B***
Alisa A***

Made moving a pleasure

Firefighting's Finest did a wonderful job with our moveAt all levels, from initial call for information to signing final papers following the move, they were professional, honest, courteous, and respectfulThey are not the cheapest quote you will get, though still very reasonable, but we have learned the hard way, you get what you pay for! We had six crew members for our large move and everyone was efficient, strong, and careful with all of our belongingsThe only damage found is a few very small dents in the top of our washer, and we had a lot of furniture and boxes! They were careful and experienced moving our baby grand piano, antique grandfather clock, and antique VictrolaWe cannot recommend them highly enough

Highly recommend! Proficient and professional!!

Firefightings Finest Moving & Storage was prompt, reliable, friendly and kept smiling through the entire move Didn't have any issues or concerns and this was our second time in three years to utilize the company Will not hesitate to call again and would highly recommend their services Very competitive on rates and easy to work with

I couldn’t have been more pleased with the help that your guys provided, they were awesome! Everything was done in a timely manner and they were very polite and helpful I have and will continue to highly recommend you guys to anyone who can use your services! Ya’ll took a much dreaded task off my sister and my backs, and for this we are so very grateful and appreciative
Thank you and God Bless!
Charnell B***
Alisa A***

Best moving experience everCrew were on time , courteous, and willing to do do anything we asked Awesome crew Would request them again Very hard workers Valerie W***

Fantastic companyHas moved me times now

I hired Firefighting Finest Moving & Storage to move some things to storage prior to staging our house for saleVery professional, showed up on time and completed the job in an efficient mannerWas very pleased with the two movers who took very good care to make sure boxes and miscellaneous furniture were treated with care both at pick up and drop offWill call on them again for the next move

I could not be happier with this moving company from start to finishThe initial call was easy and helpfulThe movers were on time, worked hard, finished earlier than the estimate, and were so friendly and kind to both me and my son (and my dog!)I was charged a very reasonable rate, as wellI would absolutely recommend this company and will definitely use them again for any moves in the future!

These guys were absolutely wonderful! They did a fast but safe job had great personalities and we were very very careful and cautious

Service I requested was not the service that I paid for or received
I ended up walking in the front entrance at approximately 8:a.mand when I first walked in, I said with a smile that I was early and that I had an appointment at 8: I was greeted by a front desk receptionist by the name of '***' I was then escorted into the waiting room to fill out paperwork Upon finishing the paperwork, I went back to the front desk to turn it in and to ask if I could have a gift card's balance checked for me At this time *** stated that she could not verify the balance due to the "***" being down or not working She then began to explain how *** was connected to the internet and that she could only check a gift card if it was purchased from the*** store location As a customer I did not want to hear the workings of what *** was or how it worked She said she would continue to work on it, as she escorted me back into the waiting area to go over my paperw

I moved my daughter from Fort Worth to Dallas and used Firefighters Finest Moving and Storage IncI would highly recommend using this company for all of your moving needsNic Trujillo was great with calling me back for a quote and keeping in touch with me before the movers got to my placeJoshua Neal and his man crew were very professional and nice getting to both places on time and doing a great job with moving heavy pieces of furniture and boxes without any damage

We made a move from a first floor apartment into a bedroom condo The move was the best we have ever had They communicated en route so that we knew exactly when to expect their arrival They were both highly efficient friendly and courteousThey did an amazing job in extreme heat conditionsThe move was completed in record time and everything arrived safely Just a great moving experienceCan't recommend highly enough

Firefighting's Finest handled my move from a second floor apartment to a house The three man crew was top notch and very professional The move took hours and they did a fantastic and thorough job They placed all my things exactly where I wanted them and were very gracious when I changed my mind and had them move things around more than once! They had a great attitude and I enjoyed working with them! I've used several moving companies around the DFW area, but I'm never using anyone but Firefighting's Finest from now on!

The most professional, efficient, and courteous, company I've worked with to dateI have moved MANY times and by far best experience everI recommend whole heartily