Max Garcinia 365

We apologize for any inconvenience, however this customer has already been fully refunded, including shipping costs, according to our notes.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We apologize for any confusion. Our Terms and Conditions and our website state that after a the 14 day trial ends the customer will be charged for the full product price and billed monthly for new products. We have a tracking number that clearly shows her original trial product was delivered...

(USPS [redacted]) to her mail box. Regardless, we've decided to fully refund this customer and have stopped all future purchases.Thank you.

We apologize for any inconvenience. It looks like this customer was already fully refunded on September 13th for both products.

We apologize for any inconvenience with our customer service. We've refunded the $93.99 back to this customer as requested.

Hello,
We apologize for any inconvenience or misunderstanding. Our records show that this customer has been fully refunded.
Have a great day.

We apologize for any inconvenience. Our records do show that both trial offers were delivered to customer's mailbox in Minneapolis, but we've gone ahead and refunded for both trials regardless.

Our terms and conditions state that after the 14 day trial of our product, the customer will be charged for the full 30 day supply unless they cancel within that time. After that, they will be enrolled in our monthly subscription program for the product. Our records show this customer has already...

been refunded the full amount, and we apologize for any inconvenience.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Our records show that there was only one order that wasn't refunded back to this customer, which I've already gone ahead and take care of. We apologize to this customer for any confusion with our terms and conditions.

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if...

it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved. I wanted to send an update to my complaint.  I heard back from the company and they agreed to give me a 50% refund.  I was looking for a full refund but am willing to accept the 50% at this time.  Feel free to contact me with any further questions.
 
[redacted] 
[redacted]
 
Regards,
[redacted]

A refund of $187.94 is in process.

We apologize for any inconvenience. Our terms and conditions do state that the customer must cancel within the 14 day trial period for a full refund or they will be enrolled in a monthly subscription and be billed the full amount of the 30 day supply. Regardless, we've gone ahead and refunded this...

customer her $93.99 back.

We apologize for any confusion with this order. Our Terms and Conditions state that an order must be cancelled before the trial ends, at which point the customer will be subscribed to monthly orders. We have in our notes that this customer has already been fully refunded, and we again apologize...

for any confusion or inconvenience.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]