Max Testo XL

Hello, ? I have received a Revdex.com complaint #[redacted] via mail and would like to respond via email; ? I have looked into this customer's case and see that they have been billed in the correct manner as stated in our T&COur T&C are also outlined on the checkout page and the customer must agree to these terms before checking outDespite this I have decided to give this customer a full refund in hopes of resolving this issue.?

Hello, ? I received a complaint in the mailThis is the response to complaint [redacted] ? I am deeply sorry that this customer has had a bad experience with our companyUnfortunately, the customer service rep gave him the wrong returns address, and this is why we cannot find the returnI have went ahead and refunded this customer fully and greatly appologize for the inconvenienceIf he would like to call back in and get a couple bottles completely for free, I have made a note on his account

We are very sorry that this customer was unhappy with the service we provided.? I have issued him a full refund on his credit card for charges we were still able to refundI have also issued him a check for the rest of the funds that we were no longer able to refund on his cardHe should show the refunds on his credit card within 2-business days and should receive the check within 4-business days

Hello, I have received a Revdex.com complaint #[redacted] via mail and would like to respond via email; I have looked into this customer's case and see that they have been billed in the correct manner as stated in our T&COur T&C are also outlined on the checkout page and the customer must agree to these terms before checking outDespite this I have decided to give this customer a full refund in hopes of resolving this issue

We are very sorry that this customer was unhappy with the service we provided I have issued him a full refund on his credit card for charges we were still able to refundI have also issued him a check for the rest of the funds that we were no longer able to refund on his cardHe should show the refunds on his credit card within 2-business days and should receive the check within 4-business days

Hello, Here is my response to the complaint: I am sorry this customer had a negative experience with our productWe are constantly reviewing our customer service procedures and a full investigation will be launched into this caseI have refunded the customer now to resolve this
matter Customers information: *** * ***
*** * *** *** **
*** * ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meIt would have been easier and a better customer experience if they could have resolved the issue w/o me having to open this case
Regards,
*** ***

Hi, I received a complaint by mail that I would like to respond toThe complaint # is Here is my response: I have looked into this file and have determined that this customer was billed in the proper manner according to the terms and conditions that are clearly stated
on our websiteWe also have a day return policyCustomer was billed on 12/and called in on 1/I have decided to give this customer a full refund of their purchases thoughRefunds have all went through, however it might take a few days to show up on the customers bank statements Thanks

I have refunded this customer $like he asked

Hello, I received a complaint in the mailThis is the response to complaint *** I am deeply sorry that this customer has had a bad experience with our companyUnfortunately, the customer service rep gave him the wrong returns address, and this is why we cannot find the
returnI have went ahead and refunded this customer fully and greatly appologize for the inconvenienceIf he would like to call back in and get a couple bottles completely for free, I have made a note on his account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I apologize that this customer had a negative experience with our companyI have reviewed his case and see that he was billed in the correct fashion according to our Terms & ConditionsCustomers must also consent to these terms on our checkout page before purchasingWith that being said,
I have decided to give this customer a full refund to resolve the situation

I apologize that this customer had a negative experience with our companyI have reviewed his case and see that he was billed in the correct fashion according to our Terms & ConditionsCustomers must also consent to these terms on our checkout page before purchasingWith that being said,
I have decided to give this customer a full refund to resolve the situation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello, I have received a Revdex.com complaint #1*** via mail and would like to respond via email; I have looked into this customer's case and see that they have been billed in the correct manner as stated in our T&COur T&C are also outlined on the checkout page and the
customer must agree to these terms before checking outDespite this I have decided to give this customer a full refund in hopes of resolving this issue.

Hello, ? I received a complaint in the mailThis is the response to complaint *** ? I am deeply sorry that this customer has had a bad experience with our companyUnfortunately, the customer service rep gave him the wrong returns address, and this is why we cannot find the
returnI have went ahead and refunded this customer fully and greatly appologize for the inconvenienceIf he would like to call back in and get a couple bottles completely for free, I have made a note on his account

We are very sorry that this customer was unhappy with the service we provided.? I have issued him a full refund on his credit card for charges we were still able to refundI have also issued him a check for the rest of the funds that we were no longer able to refund on his cardHe should show
the refunds on his credit card within 2-business days and should receive the check within 4-business days

Hello, ? Here is my response to the complaint: ? I am sorry this customer had a negative experience with our productWe are constantly reviewing our customer service procedures and a full investigation will be launched into this caseI have refunded the customer now to resolve this
matter ? Customers information: *** * ***?
*** * *** *** **
*** * ** ***?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that ? resolution is satisfactory to meI hope it is true and will check my cc account to verifyIf is is true then I am satisfied with the resolutionThank you
Regards,
*** ** ***
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?
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Hi, ? I received a complaint by mail that I would like to respond toThe complaint # is ? Here is my response: ? I have looked into this file and have determined that this customer was billed in the proper manner according to the terms and conditions that are clearly stated
on our websiteWe also have a day return policyCustomer was billed on 12/and called in on 1/I have decided to give this customer a full refund of their purchases thoughRefunds have all went through, however it might take a few days to show up on the customers bank statements? Thanks