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May Electric Solar

8721 Casper Ave, Hudson, Florida, United States, 34667-3649

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Reviews Electrician, Solar Energy Contractors May Electric Solar

May Electric Solar Reviews (%countItem)

Less than two years ago, my husband and I decided to go solar, and we must say that was the best investment decision we have ever made. Before contacting any solar companies, we spoke to friends and acquaintances about their experience. They were all very happy that they switched to solar, but some felt they did not do enough research before jumping in.

We set out as many of us do with large expenses, and investments in our home.
Met with several companies to discussed product, saving, reliability, warranty, maintenance price, and financing just to mention a few areas of concern. After careful consideration we chose "May Electric Solar". They are a local company doing business in our community and surrounding areas for 12 years and they are the #1 installer of Enphase in Florida.

Neil S. went over every detail and explained exactly what would take place. Prior to the install, Neil and William M. himself were over to examine the areas where the panels would go and review with us everything that would take place the day of the install.

We are so glad we decided to go with "May Electric Solar" they made it easy.

If you are looking to switch to solar, we recommend "May Electric Solar". Go ahead contact them or schedule an appointment and see for yourself.

Mrs.
Clearwater, Fl.

I signed a contract to have solar panels/power installed in my home. I was told installation was running 3 weeks out.
I have asked repeatedly for a date of installation and I have been told I would get an email. It is going on 3 weeks from when I signed the contract and I still have no date. It is poor business to not communicate what is happening or when installation is available. I need to know when it can be installed so that I can make plans to have someone here. I am not happy and wish I had never chosen them.

Desired Outcome

At this point I would like a full refund.

May Electric Solar Response • Oct 15, 2018

Hello,
I believe this has been resolved. We are installing the project on Monday. I will speak with Mr *** at the install and work towards making Mr *** a satisfied customer. Thank You William

Customer Response • May 13, 2019

The software (enlighten) that came with my solar power system is deficient for the third time in 5 months. I want to be compensated or installed with a better system.
Product_Or_Service: solar power software

Desired resolution:
I want to be compensated or installed with a better system.

May Electric Solar Response • Jun 11, 2019

Document Attached***
This monitoring update was conducted by enphase enlighten. Maybelectric has no control over this update that momentary had monitoring issue. This was a world wide update. Dozens of notices by enphase were released to all customers through the world. This update was to accommodate better access for monitoring on phones, tablets and home computers. There was no effect on savings or productivity. We have tried to call you to discuss this with you. It's been 7 months since you have called or emailed our office . Going straight to the Revdex.com is not very proactive to achieve satisfaction and answers to your concerns. Of you would like to call the office or stop and we explain this to you. If you would call enphase they can tell you the exact reasons this happened. There is no other monitoring system that can monitor each panel that would ensure your warranties. ***.2862 or ***@mayelectric.net attached is today's readings to date. The fact that the Revdex.com just allows in verified information to discredit a company's name is horrible. The Revdex.com has become an Avenue for manipulation. If you are reading this because you are considering our company pull our 1000s of permitting records , pick one and ask to talk to our customers about how we conduct our company.

Customer Response • Jun 12, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
If you are reading this, it is clear you do not have to pull any other files to see that May electric attacks its customers in a public way and certainly shows why it is why I chose to use the Revdex.com. I am sorry that he has chosen to sling mud at me and the Revdex.com instead of apologizing or reaching out to me. In previous issues May electric made no attempt to resolve the issue until I filed a complaint. I first sent in several emails to enlighten with no response from the software company. I then chose the Revdex.com route next because I had no faith in getting any action by reaching out to May electric. There are many software companies with better solar software. Enlighten is continually having issues with no response its consumers.

Company will not return our calls for over a YEAR.
Paid $18,000 for warrantied product but they totally ignore us when we need help. Have questions.
In November 2014 we contracted with May Electric to install A complete Solar System,18 panels, for $18,200. They were paid in full. For the past year we have been calling and e-mailing because we believe we have a problem. Our utility bill was supposed to be $0 or less monthly but it started around $8.00. Over time it has been growing. This past month it was $162.00. Two elderly frugal people with no pool. As this creep in price was happening we tried calling the company to see if they could explain why that was happening. No response. The system is warranteed for 25 years some of it for 10 but it is worthless if the guarantor is totally unresponsive. Our belief is that they don't want to service us so far from home. Either that or they know we have defective equipment and don't want to deal with it or have a costly repair on their hands. They appear to have glowing reviews on their website so I cannot understand how they can totally ignore a customer question or request regarding their system. We even told them we're interested in getting a quote for another property. We are interested but we have to have some answers first. They still didn't reply

Desired Outcome

All we are asking is to be contacted. We might need a service call or inspection but at minimum we want to know why our system is not functioning properly and what can be done about it.

May Electric Solar Response

We had inquires to review electric bills In which I have. The last inquiry was Nov2 by email reply to our bulk emails. Danny who is my Sales and service tech called twice and left one message. We did not hear a return call. I site visit can be called by contacting the Office at *** for a service ticket. In this case it would be a rep to talk over the phone with a site visit. If nothing is found and a concern still exists I schedule to go out myself.

I will email this information to Mr ***. I hope to satisfy this as soon as possible. Mr *** Is a nice gentlemen and I want to resolve this asap.
Thank you ***
My cell is *** if you would like to call me directly. I work 7 days a week right now but I will do my best.

Customer Response

I have had a contact from the Company thank you very much. I had said in my complaint that to resolve the matter I wanted to be contacted after a year of trying
Anyway they are supposed to be setting up a date and time to investigate my original concerns. Please keep the case open until that happens and we come to a reasonable conclusion. Thank you for your help in this matter as it obviously is reaping results.

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Address: 8721 Casper Ave, Hudson, Florida, United States, 34667-3649

Phone:

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Fax:

+1 (727) 279-2808

Web:

www.hudsonpvsolarpanel.com

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Shady, yet now dead: once upon a time this website was reported to be associated with May Electric Solar, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with May Electric Solar.




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