McAlister's Deli

The last time I went to McAllister's on Bell Road in Peoria, Arizona, most of the employees had masks on but their noses were uncovered. I told her, "if you don't cover your face, I'm not paying for this food." They are very slack about health regulations.

Ordered a spud max & ceasar salad: choose two. This is my regular order. Maybe I caught them on a bad day. Plus food is cold. I live right up the street.

We ordered a Spud, half a ham and cheese melt and 2 bowls of chicken and dumplings and 2 iced teas. The Spud was half the size they used to be, over cooked to the point of having a tough skin, one pat of butter and hard inside. The chicken and dumplings were soup with a bit of chicken that had been put through a food processor and about 3 dumplings that were absolute mush. I ordered a bowl size and it had less than a cup of the product in the small container. It was so small that I went back to the counter and asked if it was a cup or bowl size. It was barely half full. $26+ for the worst meal we've had in months. I will NEVER be back.

As I’m a vegetarian, my family & I generally don’t eat at McAlisters (for lack of non-meat alternatives on the menu). Today I was thrilled to see their menu has changed. I tried the Vegetarian Chili & it was absolutely wonderful! My family (all meat eaters) also loved it! Would highly recommend it! Ty for giving us a new place to frequent👍😊

Tyvm McAlister’s

I had a very bad experience at the new McAllister and Athens Georgia on West broad Street I went in to get my food last night I was there for 30 minutes when my food comes up the lady gets on the phone so I asked someone else please come get my food and the the lady comes over and start playing around rubbing on the beverage machine talking about look at the water as if that was her first time seeing that machine look like that and the manager comes out she was very nasty she said all about a sandwich as if I was begging she had forgot I paid for my food and it was not free I hope these people get some training soon because I know someone said you always there was an McAllister in Athens years ago I don't know what happened but with the experience I had last night it probably won't be open long.

I had a very bad experience last night at the Mcallister on West Broad Street in Athens Georgia customer service was very bad I waited 30 minutes to get my food and when my food comes up the lady gets my food and get on the telephone I asked someone else to come please get my food she goes over there and start playing around with the lady that originally had my food she actually started rubbing on the beverage machine saying look at the water on the machine with my food setting there, and the manager comes out and was nasty as well after they're playing over my food and the young girl running off at the mouth I said I don't want the food and the manager says all about a sandwich she for got it was my money that paid for it, I was not begging I had paid for my food I had already waited 30 minutes I just hope they get some more training soon

My name is Carolyn Serrano & I live in Sebring Florida & I Dearly Love Mcalisters. I first discovered you in Tupelo Mississippi years ago.. Sebring could really use you. Please consider coming here. There is enough population to support you here. People would Love you. Sebring is a small Modern town in Central Florida.

They screw my order 9 times out of 7

We arrived at 5:26. Order our meal with was 2 adults and 1 child. Cost me $30.59 which in my opinion was very much over priced for toasted cheese sandwich no meat. Just toasted bread and 1 piece of yellow cheese and a 1/4 cup applesauce price $2.99. Then charge for kids drinks another $1.49. This is just the beginning of this poor meal we received I ordered the two for one price of a half a Reuben sandwich and a baked potato the baked potato was cold wasn’t even warm enough to melt the butter which cost me almost $10 plus I had to buy another drink which was $3.39.

My daughter sandwich seem to be fine but there again. $2.79 For a glass of tea and don’t even get a refill I will never eat at this restaurant again I think their prices are ridiculous and the service is horrible don’t even get to ask for a refill and can’t even heat up my potato I think this needs to be under review

I just want to let you know about my experience at the McAlister’s Deli in Millington has been awful, it seems that the some of the employees don’t care about customer service. I have eaten there many of times in the pass but this is a new crew, nothing like the old ones that was there before. This evening I order two for $8.79 but I made it premium and the sandwich and salad were awful. My bread wasn’t even toasted and it lack everything that I paid for. It look like they just threw it together. In the pass I never checked my box because everything was good.Now, I have no other choice but to check before leaving the restaurant. We pay for a meal and we expect it to be what we ordered, not what they prepared. They never give you a receipt unless you ask for it, they don’t wear name tags so you can identify the ones that don’t care. I just think management is not what it should be, and taking to long to get a messed up ordered. I love the restaurant as a whole but customer service needs improvement and making people orders acceptable to what you are paying for. I’ll probably try the daytime crew before giving up on the restaurant.

We went into the restaurant and it was horrible. Employees in phones. Taking customers rewards. Walking around. Texting and talking on the phone. Rubbing noses. It was awful

I downloaded the app,completed my selection for curbside pu @ Southaven Ms location. Upon entering my cc info, it ask for the (4) digit security code on back. Ive never seen a 4 digit code only 3. I tried entering 3, no go. I call my order in, the 1st call I'm immediately put on hold, after 10 min I hang up & call back. This time stone takes my order & hangs up. I call back, same person answers I explain I'd just placed a curbside order but she didn't take my payment info. She got very irritated told me I couldn't pay for a call in order via phone. I explained the app issue asking for 4 digits which didn't exist. She said idk mam & hung up again...I wait 15 min, go to curbside, call the# telling them which spot I'm in, they say ok. I assumed they would take my payment upon delivering my order. Nope. My food never came. I literally wait 25 min bc I wasn't dressed to go indoors which I ended up having to do. Luckily they weren't busy, which made me question why my food wasn't brought out. At this point the service was fine, the food was good. But all of the issues beforehand seemed unnecessary. Heads up McAllisters, debit cards DO NOT HAVE 4 digits. Your app is useless bc it requires 4. Not a single business has ever requested 4. Whomever designed your app should be fired. Whomever hasn't caught this mistake should also be terminated. Unless myself & my friends & family are the only people to have freak cc w/3 digits, this mistake should have been caught long before March 2021.

I have been going to McAlister's (Wilmington N C College Ave.) for several years. Food has always been great, service great. On front door is a sign stating Face masks must be worn. That is one reason I have been going there, at 77 I am not the best person to servive Covid-19. Last night several people came in ordered, waited for food and not wearing masks. No one asked them to get a mask or to leave. So now I am staying home and never going back there. Not going to mess up 8 months on staying safe and for this place .
Gary

When McAlister's 1st came to Pascagoula MS, the Food was Amazing and Consistent and the Employees were Extremely Friendly... Now the Food is Not Prepared the Same and the Employees seem to NOT care. I just went to pick up window and the Cashier just continued wiping down the machine right at the window. At first, It was totally fine but after a few minutes just sitting there, I backed up and moved forward and she made eye contact (cause machine is right at the window) but turned and continued to wipe down machine.. I blowed the horn... she continued to wipe down the window.. after she made a point that she will serve me when when she is completely done I guess... she open the window. I took everything in my being to keep my words to myself... SMH... I guess we must keep our expectations 'very limited' . I thought McAlister's was gonna be an excellent refreshing change to the area (Especially for hospital workers right across the street - We had great hopes for it). This event happened Dec 22 at 9:50pm... maybe she had a long day or Xmas may not be so nice for her this year, but maybe McAlister's should delay her Check Deposit for this pay period and have her rethink where her check is generated from. Thanks for listening. Sharon J.

I was at the Gainesville, McAllister restaurant on Northwest 60th Street off Newberry Road.The dinning area was disgusting with 3/4 of table covers in dirty dishes. The staff did not attempt to clean off the tables. They had to much time to stand around talking to each other. We got our food with plastic wear because he said there no clean silverware. They were still on the
dirty tables . Thank they brought baked potatoes with no butter or sour cream for them.. After we been there 45 minute they started cleaning the tables. There was no manager there that day.because we ask for the manager. That was most disturbing scene for busy restaurant. We were there 3:14 PM on Tuesday,December 1st. I go there a lot to eat will think twice before going there again. They been slowing going down hill lately. Phyllis Meredith . 5218 NW 25Th Place, Gainesville, Fl. 32606 Phone number 352-281-4033 I could not get my friends to take pictures for me.

I had a worse experience with this McCallister restaurant in pearl MS every time I have order my food something is always wrong and they never have enough cheese in the spud actually they don't have no cheese let me put it that way I always have to pay for extra cheese and they never put what we request in the order I have been having this problem with them long time and for while I have stop going there and I though may be they have change so I have been trying again and same think and is so expensive I was more comfortable ordering pizza than using McAlister's deli but they need to do something better with the food quality and more value the customer spending there time and money hope that in future I will not face any problem and make it better because this is very ridicules

Took mom to lunch yesterday. The whole entire order was wrong. Staff didnt know what a scoop of chicken salad meant. Whole service was extremely slow and poor poor service ! When staff tried to fix orders they still brough us wrong food. Poor service.

Police Officers and their families don’t need any part of this anti law enforcement joke of a company. Already 189 signatures in under 30 minutes. Hope they destroy your business and burn it down. JUST DONT CALL 911.

We had Uber deliver our food and they left half or it out not sure if it’s a common problem but I did notice that there is no place to email their mistake for a correction for 90 dollars they could try a little harder

Forest Dr, Columbia SC.. I'm just wondering when Corporate is gonna open their eyes and see what a Horrible GM they have at this store... He is very rude to his employees in front of customers and other people. High turn over.. Maybe if he wasn't good friends with the regional manager something would be done. I'll never visit this location again. I felt so bad for his employees.