McBee Deleader Contractor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
I appreciate the quick response, however I am disappointed that the representative informed my husband and I that the vehicle was fixed. If there was something else that was wrong or if the parts had to be ordered, they should have made us aware of that. Safety can not possibly be a top concern if the representative did not feel it was necessary to share that piece of information. There is definitely a break down in communication somewhere and it is very disappointing. I never received notification regarding the recall, I found it online. I am truly not a happy customer. I just don't trust that work is going to be done or I will ever know if something is done. 
Regards,

Ms. [redacted] and her mother told us the insurance and gap would pay off her car.  She was told by the lender and us the totaled car must have a zero balance.  She made an agreement with us  and the lender this was true and signed contracts based on this approval with $500 down.  She...

did not tell us she had two other contracts on two other cars already sent to the same lender.  she did not tell us she was passed due on the insurance/gap and it would not be paid.  We entered into a good faith agreement and put her in the car for this reason.  We then find out the totaled car would not be paid off from the lender and that she had a total of three contracts with the lender from three different dealerships and 3 different cars.  They advised us to get our car back which we did.  She now wants to blame us for the issue instead of herself.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]This company is lying. I AM in fact in a new vehicle financed by this same company and it was approved because the remaining balanced had been resolved. I did not damage their tire and find it ironic that after exhausting all means, that this is the last sorry excuse that they can come up with. I WILL NOT remove any of the complaints I've placed on any review sites because they are my opinion and in fact true. I WILL NOT be held accountable for any damages that I did not cause and I will not be billed for mileage for a car that they allowed me to drive off in. I do not have 10-20 contracts from different car lots seeing that I've only went to 3 lots including Bayway. It is very unprofessional for this company to try to keep funds that they know they are not entitled too. I will warn anybody I can to not purchase a vehicle from this company, seeing that they can not even contact me directly but can only contact me through complaint disputes. This company has no desire to resolve this matter and I will take this to small claims court if I have too. No where in my contract does it state I would be held liable for damages nor mileage if the deal wasn't to fall through, and Bayway continues to make up things as they go. If they do in fact claim something was damaged while the vehicle was in my possession then they should've made a claim on my insurance that they had a copy of when I drove off the lot. Now all of a sudden that the vehicle is back in their possession they claim to have found damage. That is very suspicious to me. 
Regards,