Ms [redacted] does in fact have a judgment against herThe phone calls, however, are for a new account referred by my client We have since marked the new account as do not call
Please see attached.Francis [redacted] ***Senior Attorney08/15/15 10:18am 2 minutes 40sec’s: KKC took inbound call, told him from Med-1 Solutions, LLC,... triedto verify his DOB, stated MM, stated recorded line. Told him clients nameand the balance in full. Told him DOS. He wanted to know what thedifference was with paying them and paying us. He said he would just paythe client. He said we are on the block list from calling him. Callwas ended. 08/15/15 10:19am, 20 sec’s: SCS took inbound call, no one on the line There was only one outbound callmade and 3 inbound calls. 08/15/15 10:18am 2 minutes 40sec’s: KKC took inbound call, told him from Med-1 Solutions, LLC, triedto verify his DOB, stated MM, stated recorded line. Told him clients nameand the balance in full. Told him DOS. He wanted to know what thedifference was with paying them and paying us. He said he would just paythe client. He said we are on the block list from calling him. Callwas ended. 08/15/15 10:19am, 20 sec’s: SCS took inbound call, no one on the line There was only one outbound callmade and 3 inbound calls.
we have contacted our client to verify the balances. We have marked the accounts as disputed with the credit bureaus. Our client is showing the balances as due. We are mailing copies of the bills as well as the consent form signed by the complainant. thank... you
We have been in contact with the original creditorThe original creditor now shows the account paidWe have updated our system and closed the accountThis has not been reported to the credit bureausThank you
The payment was made on the the 21st. The PA that took the payment requested the receipt in Window 705. We were closed Thursday, and Jennifer U*** was out
on PTO Friday. Monday the 28th was the first day back from the holiday, and the receipt was sent out, but it was sent out via regular mail instead of e-mail, which prompted yesterday’s call
I think if you call someone trying to collect a debt, you need to provide more information for them to get the issue resolved And when talking to a client you should be a little nicer and more patient
The account has been closedOur client sent us a new referral on 02/05/that a balance of $was owedWe can rely on our client's informationOnce the patient contacted our office that she believed the bill had been paid, we contacted our client and resolved the issueThe account is at a
zero balance, and nothing has been reported to ms.*** credit
We have reviewed this account and the details associated with thisJudgment was taken in Mr *** set up a pay arrangement in June, 2005, and was making paymentsMay
arrangmments stopped, so we set a proceedings supplemental in Mr*** set an arrangement in December 2006, and again in January Pay arrangments broke, so we set another hearing in We made monthly phone calls until 2013, when we spoke again to Mr***At that point we mailed him a balance letterWe had made numerous attempts to reach him to no avail.
Due to the age of the account we have moved the account to an inactive statusAs far as a judgment being removed from his credit, we do not report judgments to creditThey are a matter of public recordThe tradeline for the collection account should not be showing up, as those should fall off after seven years, we have marked it as deleted just in case
Jamar was very kind and patientWalked me through the process and helped nicely when I had many questionsLast person I talked to from there just point blank asked me my sos #No explanation
The complainant still has two outstanding accounts in our officeAll other balances have been resolvedFirst is date of service 02/01/13-Original balance Current balance This has been marked as disputed to the credit reporting agencies
Second is
08/13/Original balance 105.60, current balance This has not been sent to the credit bureaus.
The complainant had been making payments, but stopped
We have checked with our client, and our client still shows a balance of $Our client has posted $in payments on this accountMy client was needing a copy of the check (front and back) to see where the payment wentUntil then, we have marked the account as "cease communication" and
have deleted the account from any credit reporting
Revdex.com:Thank you, thank you, thank you Revdex.com for finally getting the business to close the duplicate account they had generated, and helping them realize they needed to delete it and take the account to $balance
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will keep the response in my records and wait for the letter they stated that they would send
Regards,
*** ***
We have reviewed the account and talked to our clientTheir response:
rgb(31, 73, 125);">Per *** EOB balance of $was applied to deductible and is patient responsibility.
The patient may want to contact their insurance company for further explanationWe have marked the account as disputed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have paid those said bills they are stating, one of them I ended up paying twiceFar as they are concerned they do not care if you have receipts as proof of paymentOne lady I spoke with there named Rosie said If they want the person to pay a bill times then they willAs the Revdex.com and the credit reporting agencies work with them and not us consumers
Regards,
*** ***
I RECEIVED AN ADVERTISEMENT FROM A LAWYER SAYING A LAWSUIT WAS FILED AGAINST ME MAY AND THAT MEDWAS THE ONE WHO FILED IT I CALLED MEDASKING WHY AND THEY STATED IT WAS DUE TO HOSPITAL BILLS THEY SAID WERE FROM MAY AND JULY I NEVER RECEIVED ANY BILLS OR COLLECTIONS NOTICES AND MY ADDRESS IS CURRENTMEDTOLD ME I SHOULD RECEIVE A SUMMONS FOR COURT NEXT WEEK I KNOW ITS BAD BUSINESS PRACTICE TO SEND YOU A SUMMONS FOR COURT FOR A BILL SINCE I NEVER RECEIVED ANY NOTICES OF THESE BILLS IF I WOULD'VE RECEIVED NOTICES I WOULD'VE PAID ON THE ACCOUNT AND IT WOULD'NT HAVE GOTTEN THIS FAR
Calls repeatedly daily, and then recording keeps saying please hold someone will be with you shortly. Called at 9 pm ET and did the same thing again, hung up after 5 minutes.
We have spoken with our client, which is the physician group and not the hospital. Even though the physician group did not originally grant charity, they have reconsidered and have written these accounts off to charity now.
I have been dealing with Med1 solutions for 4 months now. They have been leaving me with barely enough to survive being a single mother with two children. Finally I check my paystub and notice that my next check will only be taking out $60 concluding my garnishment. well when I got my paycheck they took the whole 20% again instead of just the ending balance amount due! I called both them and the clerks office and they just keep veering off in other directions. I contact my HR and they sent me a snipping tool of the file on my garnishment and the initial balance keeps increasing! so pretty much my employer is going to keep releasing 20% of my pay until med1 finally sends a release of garnishment to my employer! which they are taking their sweet time about. then I must wait for the refund from the clerks office! I had my electric turned off and now my children will not have any Christmas presents because of this mess! still no one will answer my question about why they took 20% when I only owed $60 left? My hr shows that another 200 will be taken out on my next check as well unless they get a release! I still do not know why the initial balance keeps increasing 20% every two weeks!
We are not able to access the original creditor's billing system, so we have asked the original creditor, for records. As stated before, once we receive this, we will forward to the complainant. The last four digits of the social security number we were given is 5187
Ms [redacted] does in fact have a judgment against herThe phone calls, however, are for a new account referred by my client We have since marked the new account as do not call
Please see attached.Francis [redacted] ***Senior Attorney08/15/15 10:18am 2 minutes 40sec’s: KKC took inbound call, told him from Med-1 Solutions, LLC,... triedto verify his DOB, stated MM, stated recorded line. Told him clients nameand the balance in full. Told him DOS. He wanted to know what thedifference was with paying them and paying us. He said he would just paythe client. He said we are on the block list from calling him. Callwas ended. 08/15/15 10:19am, 20 sec’s: SCS took inbound call, no one on the line There was only one outbound callmade and 3 inbound calls. 08/15/15 10:18am 2 minutes 40sec’s: KKC took inbound call, told him from Med-1 Solutions, LLC, triedto verify his DOB, stated MM, stated recorded line. Told him clients nameand the balance in full. Told him DOS. He wanted to know what thedifference was with paying them and paying us. He said he would just paythe client. He said we are on the block list from calling him. Callwas ended. 08/15/15 10:19am, 20 sec’s: SCS took inbound call, no one on the line There was only one outbound callmade and 3 inbound calls.
we have contacted our client to verify the balances. We have marked the accounts as disputed with the credit bureaus. Our client is showing the balances as due. We are mailing copies of the bills as well as the consent form signed by the complainant. thank... you
We have been in contact with the original creditorThe original creditor now shows the account paidWe have updated our system and closed the accountThis has not been reported to the credit bureausThank you
The account is at a balanceThe second account was closed as a duplicate chargeWe will be resubmitting the corrected letter today.thank you
The payment was made on the the 21st. The PA that took the payment requested the receipt in Window 705. We were closed Thursday, and Jennifer U*** was out
on PTO Friday. Monday the 28th was the first day back from the holiday, and the receipt was sent out, but it was sent out via regular mail instead of e-mail, which prompted yesterday’s call
I think if you call someone trying to collect a debt, you need to provide more information for them to get the issue resolved And when talking to a client you should be a little nicer and more patient
The account has been closedOur client sent us a new referral on 02/05/that a balance of $was owedWe can rely on our client's informationOnce the patient contacted our office that she believed the bill had been paid, we contacted our client and resolved the issueThe account is at a
zero balance, and nothing has been reported to ms.*** credit
We have reviewed this account and the details associated with thisJudgment was taken in Mr *** set up a pay arrangement in June, 2005, and was making paymentsMay
arrangmments stopped, so we set a proceedings supplemental in Mr*** set an arrangement in December 2006, and again in January Pay arrangments broke, so we set another hearing in We made monthly phone calls until 2013, when we spoke again to Mr***At that point we mailed him a balance letterWe had made numerous attempts to reach him to no avail.
Due to the age of the account we have moved the account to an inactive statusAs far as a judgment being removed from his credit, we do not report judgments to creditThey are a matter of public recordThe tradeline for the collection account should not be showing up, as those should fall off after seven years, we have marked it as deleted just in case
Jamar was very kind and patientWalked me through the process and helped nicely when I had many questionsLast person I talked to from there just point blank asked me my sos #No explanation
The complainant still has two outstanding accounts in our officeAll other balances have been resolvedFirst is date of service 02/01/13-Original balance Current balance This has been marked as disputed to the credit reporting agencies
Second is
08/13/Original balance 105.60, current balance This has not been sent to the credit bureaus.
The complainant had been making payments, but stopped
We have checked with our client, and our client still shows a balance of $Our client has posted $in payments on this accountMy client was needing a copy of the check (front and back) to see where the payment wentUntil then, we have marked the account as "cease communication" and
have deleted the account from any credit reporting
Revdex.com:Thank you, thank you, thank you Revdex.com for finally getting the business to close the duplicate account they had generated, and helping them realize they needed to delete it and take the account to $balance
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will keep the response in my records and wait for the letter they stated that they would send
Regards,
*** ***
We have reviewed the account and talked to our clientTheir response:
rgb(31, 73, 125);">Per *** EOB balance of $was applied to deductible and is patient responsibility.
The patient may want to contact their insurance company for further explanationWe have marked the account as disputed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have paid those said bills they are stating, one of them I ended up paying twiceFar as they are concerned they do not care if you have receipts as proof of paymentOne lady I spoke with there named Rosie said If they want the person to pay a bill times then they willAs the Revdex.com and the credit reporting agencies work with them and not us consumers
Regards,
*** ***
I RECEIVED AN ADVERTISEMENT FROM A LAWYER SAYING A LAWSUIT WAS FILED AGAINST ME MAY AND THAT MEDWAS THE ONE WHO FILED IT I CALLED MEDASKING WHY AND THEY STATED IT WAS DUE TO HOSPITAL BILLS THEY SAID WERE FROM MAY AND JULY I NEVER RECEIVED ANY BILLS OR COLLECTIONS NOTICES AND MY ADDRESS IS CURRENTMEDTOLD ME I SHOULD RECEIVE A SUMMONS FOR COURT NEXT WEEK I KNOW ITS BAD BUSINESS PRACTICE TO SEND YOU A SUMMONS FOR COURT FOR A BILL SINCE I NEVER RECEIVED ANY NOTICES OF THESE BILLS IF I WOULD'VE RECEIVED NOTICES I WOULD'VE PAID ON THE ACCOUNT AND IT WOULD'NT HAVE GOTTEN THIS FAR
Calls repeatedly daily, and then recording keeps saying please hold someone will be with you shortly. Called at 9 pm ET and did the same thing again, hung up after 5 minutes.
We have spoken with our client, which is the physician group and not the hospital. Even though the physician group did not originally grant charity, they have reconsidered and have written these accounts off to charity now.
thank you
I have been dealing with Med1 solutions for 4 months now. They have been leaving me with barely enough to survive being a single mother with two children. Finally I check my paystub and notice that my next check will only be taking out $60 concluding my garnishment. well when I got my paycheck they took the whole 20% again instead of just the ending balance amount due! I called both them and the clerks office and they just keep veering off in other directions. I contact my HR and they sent me a snipping tool of the file on my garnishment and the initial balance keeps increasing! so pretty much my employer is going to keep releasing 20% of my pay until med1 finally sends a release of garnishment to my employer! which they are taking their sweet time about. then I must wait for the refund from the clerks office! I had my electric turned off and now my children will not have any Christmas presents because of this mess! still no one will answer my question about why they took 20% when I only owed $60 left? My hr shows that another 200 will be taken out on my next check as well unless they get a release! I still do not know why the initial balance keeps increasing 20% every two weeks!
We are not able to access the original creditor's billing system, so we have asked the original creditor, for records. As stated before, once we receive this, we will forward to the complainant. The last four digits of the social security number we were given is 5187