Mega Modz Reviews (%countItem)
Mega Modz Rating
Address: 16112 SW 13th Ave, STE C, Miami, Florida, United States, 33169
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So my wife purchased a modded controller for my birthday in May. I received it right away and started using it. Well 3 weeks into it the left joystick would malfunction. Reached out to megamodzplanet and then received a label from to ship it back... Cool. Thought it was gonna be fixed and over with.
They sent it back and I turned it on and the left joystick is in even worse condition. Okay so I reach out again and send it back. After having my controller for 4 days I revive an email saying that it was manually broken... So now I'm left with a 250 dollar controller that is still in their custody.
I've had my other 2 regular ps4 controllers for over 2 years and never a problem and now this... I even offered to send in one of my other controllers to be able to fix it... The funny thing is I did tell them that I received it in even worse condition and now the blame is on me? Don't get me wrong I loved the product and the quick responses back from them but their ethics and morals are non-existent.
Product_Or_Service: Ps4 pro thc modded controller
Order_Number: XXXXXX
Replacement How would I like this resolved? I just want what's rightfully mine. I want a modded controller for Black Ops 4 in working condition.
Hello, as per the company Repairs and Returns Policy, any malfunctioning of the modchip, buttons or parts of our products is covered by the warranty unless there has been manual damage done. The customer had a problem with the left joystick in the first month of using our product, we received the product back for inspection, were able to detect the issue, repaired the issue, tested the product and shipped it back. When received the product back the second time with reportedly same or even worse issue, we detected the manual damage done to the part. We are unable to repair the controller free of charge if the part is broken and requires the re installation of the whole controller board.
(The consumer indicated he/she DID NOT accept the response from the business.)
If the controller was repaired properly I would've gladly used it. Unfortunately that wasn't the case. I do recall receiving it back from the repair and immediately contacting megamodzplanet explaining how it was worse off than before. Megamodzplanet has failed to ship my controller back to me and its been pretty much a month. I paid 250 bucks for a controller that I don't even have. What a waste of time and money. Never thought this type of thing would happen to me. Beware of scammers like megamodzplanet.
The controller was inspected and manual damage has been detected that was causing the malfunctioning of the product. Customer was offered to have the item repaired for a fee in accordance with our Repairs Policy since the warranty was void, which customer refused to accept. We don't keep purchased items, and once we got a response on how to proceed with the return, the controller has been sent back. A tracking number was provided in a separate email.
Whatever you do people don't buy a controller from this company they are *** I bought a PS4 controller from them and they sent me one that was broken asked to get It repaired and they sent me the same broken one back and then charge me $51 for shipping and restock fee for a broken controller
Whatever you do people don't buy a controller from this company they are *** I bought a PS4 controller from them and they sent me one that was broken asked to get It repaired and they sent me the same broken one back and then charge me $51 for shipping and restock fee for a broken controller
Whatever you do people don't buy a controller from this company they are *** I bought a PS4 controller from them and they sent me one that was broken asked to get It repaired and they sent me the same broken one back and then charge me $51 for shipping and restock fee for a broken controller
Whatever you do people don't buy a controller from this company they are *** I bought a PS4 controller from them and they sent me one that was broken asked to get It repaired and they sent me the same broken one back and then charge me $51 for shipping and restock fee for a broken controller
Was excited to purchase this controller, designed it, picked the mods and ordered. Came in a timely manner looked great and thats where the pleasantries stopped. Upon start up of the game (BF5) the mods worked fine for a few moments then would suddenly stop. The LEDs indicating active mods would remained on but the mods did not function as well the R1 and L1 buttons also stopped functioning while this was going on. The only fix seemed to be powering the controller off then on again but the process would start all over rendering the controller useless.
Upon contact to resolve the issue it took multiple emails to get a response, to be told to follow the instructions on the website which I attempted several times but because the controller did not register as delivered according to the site I was unable. The only help available was the same employee giving me the same instructions over and over despite me explaining what was happening. The website is full of information but lacks anywhere to fulfill and utilize it, the phone number doesn't seem to work. Based on the email exchange the customer service appears incredibly incompetent as well.
As it stands I cannot recommend anyone spend money with mega modz.
Was excited to purchase this controller, designed it, picked the mods and ordered. Came in a timely manner looked great and thats where the pleasantries stopped. Upon start up of the game (BF5) the mods worked fine for a few moments then would suddenly stop. The LEDs indicating active mods would remained on but the mods did not function as well the R1 and L1 buttons also stopped functioning while this was going on. The only fix seemed to be powering the controller off then on again but the process would start all over rendering the controller useless.
Upon contact to resolve the issue it took multiple emails to get a response, to be told to follow the instructions on the website which I attempted several times but because the controller did not register as delivered according to the site I was unable. The only help available was the same employee giving me the same instructions over and over despite me explaining what was happening. The website is full of information but lacks anywhere to fulfill and utilize it, the phone number doesn't seem to work. Based on the email exchange the customer service appears incredibly incompetent as well.
As it stands I cannot recommend anyone spend money with mega modz.
Was excited to purchase this controller, designed it, picked the mods and ordered. Came in a timely manner looked great and thats where the pleasantries stopped. Upon start up of the game (BF5) the mods worked fine for a few moments then would suddenly stop. The LEDs indicating active mods would remained on but the mods did not function as well the R1 and L1 buttons also stopped functioning while this was going on. The only fix seemed to be powering the controller off then on again but the process would start all over rendering the controller useless.
Upon contact to resolve the issue it took multiple emails to get a response, to be told to follow the instructions on the website which I attempted several times but because the controller did not register as delivered according to the site I was unable. The only help available was the same employee giving me the same instructions over and over despite me explaining what was happening. The website is full of information but lacks anywhere to fulfill and utilize it, the phone number doesn't seem to work. Based on the email exchange the customer service appears incredibly incompetent as well.
As it stands I cannot recommend anyone spend money with mega modz.
Was excited to purchase this controller, designed it, picked the mods and ordered. Came in a timely manner looked great and thats where the pleasantries stopped. Upon start up of the game (BF5) the mods worked fine for a few moments then would suddenly stop. The LEDs indicating active mods would remained on but the mods did not function as well the R1 and L1 buttons also stopped functioning while this was going on. The only fix seemed to be powering the controller off then on again but the process would start all over rendering the controller useless.
Upon contact to resolve the issue it took multiple emails to get a response, to be told to follow the instructions on the website which I attempted several times but because the controller did not register as delivered according to the site I was unable. The only help available was the same employee giving me the same instructions over and over despite me explaining what was happening. The website is full of information but lacks anywhere to fulfill and utilize it, the phone number doesn't seem to work. Based on the email exchange the customer service appears incredibly incompetent as well.
As it stands I cannot recommend anyone spend money with mega modz.
I just recieved my second controller in the mail! I must say mine from 2 years ago still works wonderfully, now my lb button sticks on the 2 year old one, that's my fault we dropped it. They have always responded quick to questions. I would recommend them and purchase from them again!!!
I just recieved my second controller in the mail! I must say mine from 2 years ago still works wonderfully, now my lb button sticks on the 2 year old one, that's my fault we dropped it. They have always responded quick to questions. I would recommend them and purchase from them again!!!
I just recieved my second controller in the mail! I must say mine from 2 years ago still works wonderfully, now my lb button sticks on the 2 year old one, that's my fault we dropped it. They have always responded quick to questions. I would recommend them and purchase from them again!!!
I just recieved my second controller in the mail! I must say mine from 2 years ago still works wonderfully, now my lb button sticks on the 2 year old one, that's my fault we dropped it. They have always responded quick to questions. I would recommend them and purchase from them again!!!