Mentorhealth.com

Initial Business Response /* (1000, 5, 2016/01/26) */
Thank you for bringing this issue to our notice. We have ensured the removal of the [redacted]@audubon.org email address from all of our database.
We apologies for inconvenience caused to the customer.
Initial Consumer Rebuttal /*...

(3000, 7, 2016/02/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am STILL receiving emails from this company as I just received another email today 2/3/16 which means I have not been removed from the email list. In fact, I also received emails on 1/28, 1/29, 2/1, 2/2 and 2/3 even though the company responded to my Revdex.com complaint on 1/26 saying "Thank you for bringing this issue to our notice. We have ensured the removal of the email address from all of our database. We apologies for inconvenience caused to the customer."
They say I am a customer when in fact I am not. Never have been and never will. I have also noticed I am now receiving emails from other medical companies ([redacted]@[redacted]org) that oddly started after I filed my complaint. I have saved all of the emails I have received to show that this issue has not been resolved in the least and is in fact getting worse. Something has to be done to stop this harassment.

Initial Business Response /* (1000, 9, 2014/05/29) */
Dear [redacted]
Appreciate your help. We have ensured the removal of the mentioned email address from all of our database. Attached is a copy of the email sent to the customer.
We apologies for inconvenience caused to the customer....

Look forward to your reply.
Regards,
[redacted] Head - Business Development

Initial Business Response /* (1000, 5, 2015/11/26) */
Thank you for bringing Mr.[redacted]'s concern to our notice. We found [redacted]@gsu.edu in our database and have ensured it is removed along with above mentioned email id.
We will be happy to address if Mr. [redacted]'s has any further concerns in...

this regard.

Initial Business Response /* (1000, 11, 2016/01/12) */
Thank you for bringing this issue to our notice. We have ensured the removal of email id [redacted]@tntdental.com from all of our database.
We apologies for inconvenience caused to the customer.
Regards,
[redacted]
Initial Consumer Rebuttal...

/* (3000, 18, 2016/03/11) */
[redacted]Document Attached[redacted]
I am still receiving emails from this company, despite their assurances they would remove my email from their database.
Final Business Response /* (4000, 20, 2016/03/18) */
Thank you for bringing this issue to our notice. We have ensured the removal of the [redacted] email address from all of our database. Meanwhile, if you have any other email id, we would request you to kindly share the same with us so that we ensure that all your email ids are taken off from our database.
We apologies for inconvenience caused in this regard.

Initial Business Response /* (1000, 12, 2015/02/20) */
Thank you for bringing this issue to our notice. We have ensured the removal of the mentioned email address from all of our database. Attached is the copy of emails sent to the customer.
We apologies for inconvenience caused to the...

customer. Look forward to your reply.
Regards,
[redacted],

I have for months been trying to get myself removed from their email lists. Their unsubscribe links are either inoperable or ignored. I have called the company twice and asked for removal. Both times I have received assurances that this would be completed, and yet, never has. I have also filed complaints with the FTC, and routinely forward their emails to [redacted].
I am not a client of Mentor Health, and I would never, under any circumstances, use their services or refer anyone else, as I have been lied to and ignored.

Initial Business Response /* (1000, 5, 2016/01/26) */
Thank you for bringing this issue to our notice. We have ensured the removal of the [redacted]@audubon.org email address from all of our database.
We apologies for inconvenience caused to the customer.
Initial Consumer...

Rebuttal /* (3000, 7, 2016/02/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am STILL receiving emails from this company as I just received another email today 2/3/16 which means I have not been removed from the email list. In fact, I also received emails on 1/28, 1/29, 2/1, 2/2 and 2/3 even though the company responded to my Revdex.com complaint on 1/26 saying "Thank you for bringing this issue to our notice. We have ensured the removal of the email address from all of our database. We apologies for inconvenience caused to the customer."
They say I am a customer when in fact I am not. Never have been and never will. I have also noticed I am now receiving emails from other medical companies ([redacted]org) that oddly started after I filed my complaint. I have saved all of the emails I have received to show that this issue has not been resolved in the least and is in fact getting worse. Something has to be done to stop this harassment.

Initial Business Response /* (1000, 8, 2015/09/21) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email address [redacted]@transchart.org from all of our database.
We apologies for inconvenience caused to the customer
Initial Consumer...

Rebuttal /* (2000, 10, 2015/09/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It appears that spam messages stopped at the time MentorHealth replied to this complaint.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
    This is assuming that the emails do not resume.  Thank you.Sincerely, [redacted]