Andre L[redacted] was awesome to deal with. His approach to the sale was more from a consultative point of view to help me make a decision. Not once when dealing with him or Tim and the other support personal did I experience any pressure to buy. The negotiation was simple honest and fast. The support personal was not satisfied until the truck was perfect for delivery. This is an incredible place to do business.. Why buy new when you receive better treatment here. Thank you to everyone at Merchants.
This was the best car buying experience we have encountered. The staff was very friendly and accommodating and the transaction was quick and painless. We drove over 1 1/2 hrs. to get there, and having never been nor known anyone who has, did not know what to expect. We were greeted with a friendly smile. Our salesman was Ryan G[redacted] and he was wonderful to do business with. We highly recommend this to be a first stop if anyone is in the market for a new vehicle.
I bought a vehicle from Jim S[redacted] @ Merchants Auto today May 13, 2016. The service was exceptional and my sales associate did everything he could to help me receive the best deal possible with a vehicle that fit my needs. I was very satisfied with the service from Jim S[redacted] @ Merchants Auto and the family atmosphere of Merchants as a whole
Today I worked with Skip and Steve to buy my new Honda Civic. This was my first car purchase and both of these guys made it memorable and an extremely easy process. Thank you to both of you!
We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this...my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire...106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite..."Billy, this is getting outta hand", anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said "let's go to Merchants Auto". My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don't think so...
We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!!
Our salesman, Rodney M[redacted] greeted us and Lucy and his first question was if she needed any water...awe...so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy...Rodney insisted that she go with us...who ever heard of a dealership letting a dog in a vehicle for a test drive...not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started "kissing" him from the back seat!
Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a "runner" that will be delivering the Vermont registration paperwork as well!
We just wanted to let Merchants Auto and especially Rodney M[redacted] know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of "pressure" at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can't say enough as to how pleased we truly are. We will and already have recommended Merchants Auto!
Thanks again and again...
[redacted] and [redacted]
This dealership wasnt worried about selling me best car on the lot to make money they were looking to get me in the best car that fit my needs and budget.. I don't have the greatest credit neither does my wife but we walked out of there with knowing all details of the loan and all information about the car. I can honestly say it was a pleasant experience dealing with them at Merchants. Skip walked us through every thing from the Credit app to the service warranties. The have the best perks when you buy from them. Will be back to buy my next car of truck. Skip was honest and pleasant to deal with. Thank You Skip, and merchants auto for getting us back on the road.
Andre is amazing. This is the second time I've bought a car from him in the past year. I'll never go anywhere else now. He and everyone here makes it easy and everyone I've worked with is so kind.
I had a very positive experience with Merchant's Auto. I came in expecting to get the whole salesperson work over and instead got a salesperson who was listened to what I wanted and found me the perfect car for my needs. I was impressed with the attention and care I received.
What a great experience. I started out on line on Thursday and I am leaving on Sunday leaving with the car I wanted. My salesman Ryan S[redacted] was very professional and on top of everything and the finance man Steve was an absolute pleasure to deal with. I will recommend Merchants Auto to all my family and friends.
Andre and Gordon are highly recommended! They made my car buying experience fast and easy. I was blown away by their ability to get me into the vehicle I needed and wanted, with ease! My experience with Merchants overall has been great!
I came to Merchants with a car I wanted and the amount I was willing to pay. The dealer I have was very helpful and very nice. Skip went out of his way to help me and he never try to push me into something I didn't want
All staff that I dealt with was extremely friendly. Rudy M[redacted], and Stephen C[redacted] definitely went above and beyond to get me into the car that I wanted.
Andre and the staff at Merchants Auto are amazing! They make the process painless and stress free. They are always so friendly and happy to help. I totaled my vehicle that I purchased here six months ago and although the situation was less than ideal I knew I would be returning to Andre L[redacted] and Merchants Auto for my next purchase. I couldn't be happier with the service I experienced for the second time in a row. And I can't recommend them enough! Andre is so friendly and helpful! I never felt pressured into anything during the entire process. And I left satisfied and extremely happy!
My husband recently purchased a car from Merchant's Auto and he loves it. We did not use an automatic car starter coupon in the allotted time so I sent them a note to see if it would still be honored. They told me to just stop on by and I could pick up a new one, no questions asked. So easy! They are a class act. Thank you, MA!
My Name is [redacted], This is my second vehicle purchased through Merchants. Andre L[redacted] has been my sales person both times along with Scott R[redacted]. The service is excellent and the sales process has been painless both times. I have referred people here and my son purchased a car here. I love merchants
Jim was fantastic from start to finish. Wasn't pushy and made sure to take the time to find me a vehicle I liked within my price range. Would definitely use them gaain in the future!
I had a great time buying my first car from Merchants Auto. Skip, Gordon, and Corey were very helpful and made everything very easy. I would recommend any of my friends to Merchants Auto.
Andre L[redacted] was awesome to deal with. His approach to the sale was more from a consultative point of view to help me make a decision. Not once when dealing with him or Tim and the other support personal did I experience any pressure to buy. The negotiation was simple honest and fast. The support personal was not satisfied until the truck was perfect for delivery. This is an incredible place to do business.. Why buy new when you receive better treatment here. Thank you to everyone at Merchants.
This was the best car buying experience we have encountered. The staff was very friendly and accommodating and the transaction was quick and painless. We drove over 1 1/2 hrs. to get there, and having never been nor known anyone who has, did not know what to expect. We were greeted with a friendly smile. Our salesman was Ryan G[redacted] and he was wonderful to do business with. We highly recommend this to be a first stop if anyone is in the market for a new vehicle.
Andre was very helpful in our car buying experience. He was no pressure and really made it easy for us to find a car that we could afford.
I bought a vehicle from Jim S[redacted] @ Merchants Auto today May 13, 2016. The service was exceptional and my sales associate did everything he could to help me receive the best deal possible with a vehicle that fit my needs. I was very satisfied with the service from Jim S[redacted] @ Merchants Auto and the family atmosphere of Merchants as a whole
Today I worked with Skip and Steve to buy my new Honda Civic. This was my first car purchase and both of these guys made it memorable and an extremely easy process. Thank you to both of you!
We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this...my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire...106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite..."Billy, this is getting outta hand", anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said "let's go to Merchants Auto". My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don't think so...
We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!!
Our salesman, Rodney M[redacted] greeted us and Lucy and his first question was if she needed any water...awe...so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy...Rodney insisted that she go with us...who ever heard of a dealership letting a dog in a vehicle for a test drive...not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started "kissing" him from the back seat!
Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a "runner" that will be delivering the Vermont registration paperwork as well!
We just wanted to let Merchants Auto and especially Rodney M[redacted] know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of "pressure" at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can't say enough as to how pleased we truly are. We will and already have recommended Merchants Auto!
Thanks again and again...
[redacted] and [redacted]
This dealership wasnt worried about selling me best car on the lot to make money they were looking to get me in the best car that fit my needs and budget.. I don't have the greatest credit neither does my wife but we walked out of there with knowing all details of the loan and all information about the car. I can honestly say it was a pleasant experience dealing with them at Merchants. Skip walked us through every thing from the Credit app to the service warranties. The have the best perks when you buy from them. Will be back to buy my next car of truck. Skip was honest and pleasant to deal with. Thank You Skip, and merchants auto for getting us back on the road.
Andre is amazing. This is the second time I've bought a car from him in the past year. I'll never go anywhere else now. He and everyone here makes it easy and everyone I've worked with is so kind.
I had a very positive experience with Merchant's Auto. I came in expecting to get the whole salesperson work over and instead got a salesperson who was listened to what I wanted and found me the perfect car for my needs. I was impressed with the attention and care I received.
What a great experience. I started out on line on Thursday and I am leaving on Sunday leaving with the car I wanted. My salesman Ryan S[redacted] was very professional and on top of everything and the finance man Steve was an absolute pleasure to deal with. I will recommend Merchants Auto to all my family and friends.
Andre and Gordon are highly recommended! They made my car buying experience fast and easy. I was blown away by their ability to get me into the vehicle I needed and wanted, with ease! My experience with Merchants overall has been great!
I came to Merchants with a car I wanted and the amount I was willing to pay. The dealer I have was very helpful and very nice. Skip went out of his way to help me and he never try to push me into something I didn't want
Ryan S[redacted] is AWESOME!
skip was excellent he was fast and got me out quickly.
All staff that I dealt with was extremely friendly. Rudy M[redacted], and Stephen C[redacted] definitely went above and beyond to get me into the car that I wanted.
Andre and the staff at Merchants Auto are amazing! They make the process painless and stress free. They are always so friendly and happy to help. I totaled my vehicle that I purchased here six months ago and although the situation was less than ideal I knew I would be returning to Andre L[redacted] and Merchants Auto for my next purchase. I couldn't be happier with the service I experienced for the second time in a row. And I can't recommend them enough! Andre is so friendly and helpful! I never felt pressured into anything during the entire process. And I left satisfied and extremely happy!
My husband recently purchased a car from Merchant's Auto and he loves it. We did not use an automatic car starter coupon in the allotted time so I sent them a note to see if it would still be honored. They told me to just stop on by and I could pick up a new one, no questions asked. So easy! They are a class act. Thank you, MA!
My Name is [redacted], This is my second vehicle purchased through Merchants. Andre L[redacted] has been my sales person both times along with Scott R[redacted]. The service is excellent and the sales process has been painless both times. I have referred people here and my son purchased a car here. I love merchants
Jim was fantastic from start to finish. Wasn't pushy and made sure to take the time to find me a vehicle I liked within my price range. Would definitely use them gaain in the future!
I had a great time buying my first car from Merchants Auto. Skip, Gordon, and Corey were very helpful and made everything very easy. I would recommend any of my friends to Merchants Auto.