Sign in

Metro Express Service

506 North Rd, Kennedale, Texas, United States, 76060

Sharing is caring! Have something to share about Metro Express Service? Use RevDex to write a review

Metro Express Service Reviews (%countItem)

REVIEW I TINA TYPED UP, BUT FROM BOTH TINA & BOBBY M. ON YOUR COMPANY & PEOPLE WORKING THERE!
SO, ON 12-6-2017 TO THE OWNER OF M.E.S. ABOUT MANY OF YOUR EMPLOYEE'S,KINDLY READ ALL OF THIS.
I TINA M. AND BOBBY M., WE "BOTH" WANT TO SAY THANK YOU, THANK YOU SO,SO VERY MUCH,THANK YOU, THANK YOU SO,SO VERY MUCH, THANK YOU!!
THANK YOU FOR "LITERALLY SAVING MY LIFE", READ ALL OF THIS, YOU WILL SURLY UNDERSTAND.!!!!!
ROBERT BEING HERE YESTERDAY 12-5-2017 AFTER SEEING THE COMPRESSOR IS NOT RUNNING, WOULD'NT STAY ON, WOULD TRY TO START,THEN STOPPED INSTANTLY!
""ROBERT"">>>> IS, HE "IS THE ENTIRE REASON WE USED YOUR COMPANY TO DO OUR REPLACEMENT OF AN ENTIRE NEW AIR COND. SYSTEM!!!
HE'S A GEM, A SOLID GOLD GEM, DON'T EVER LET HIM GO, "OH NEVER EVER"!!!HE'S OUR FAMILY NOW TOO,SO ARE YOU, IF YOU'LL HAVE US!!!!! THANK YOU TO THE OWNER FOR EMBRACING THESE SPECIAL EMPLOYEE'S THAT YOU HAVE UNDER YOU, BUT NO,NO,NO THEY ALL ARE THE HEART BEAT OF YOUR COMPANY!!!

THE ABOVE TO IS TO & FOR THE OWNER OF M.E.S., BELOW A LOT, LOT MORE, THE OWNER I AM ASKING YOU READ!
PLUS, BELOW IS A RATING THATS MORE ABOUT THESE JUST WONDERFUL PEOPLE,NOT ABOUT THE $$$ !!
THE PEOPLE,THE PEOPLE, THAT'S WHAT EXACTLY MAKE'S "M.E.S. STAY AT THE TOP",HIGH AS YOU CAN & SHOULD BE, AFTER OUR EXPERIENCE WITH HIRING & USING M.E.S. TO INSTALL OUR NEW AIR COND. SYSTEM JUST TODAY'S DATE!!!!

----WE WOULD RATE THIS COMP AT A 10***RATING FOR "ALL THEIR JUST WONDERFUL, GREAT, AND CARING EMPLOYEE'S" AT M.E.S.!!!!
YOU ARE IN FACT TREATED AS REAL FAMILY TO & BY THEM!
THIS COMPANY, NO, NO, I SHOULD SAY THEIR EMPLOYEE'S, ALL OF THEM!
I AM INCLUDING FROM THE SWEETHEART LADY'S THAT TAKE THE PHONE CALLS, ARE ABOVE & BEYOND KIND, THEY TREATED US AS FAMILY TOO, SAME AS "ROBERT" THE GENTLEMEN THAT CAME TO OUR HOME TO REPAIR OUR AIR COND.
WE KNEW THE COMPRESSOR WAS FROZEN,NOT WORKING AT ALL THEN,WE NEEDED AN ENTIRE NEW UNIT!
BECAUSE YOU M.E.S.WERE OUR OUR 2ND COMPANY/OPINION ON REPAIRS,CAN'T REPAIR, OR ITS DONE TIME TO REPLACE! THAT IT SURLY WAS!
THEY NOT ONLY QUOTED US FOR EXACT SAME NEW SYSTEM(ACTUALLY BETTER) THAN THE OTHER CO. THAT CAME THE PRIOR DAY!
M.E.S.....YOU WERE $3000 LESS,LOT OF MONEY DIFF HERE! BUT NOT JUST BECAUSE THEY WERE LESS COSTLY FOR AN ENTIRE NEW SYSTEM. THATS NOT EVEN CLOSE TO WHY WE PICKED M.E.S. TO REPLACE OUR ENTIRE SYSTEM!

BUT, OUR OPINION IS THE FOLLOWING! LETS SAY FOR A MOMENT, THAT YES,MAYBE WE COULD HAVE BOUGHT IT EVEN A LIL LESS COST ELSEWHERE, BUT NO, NO, AND >NO! WE WOULD NOT HAVE!
THE MANY REASONS WHY WE WOULD NOT HAVE BOUGHT ELSEWHERE THAN M.E.S., YES ARE LONG, BUT ALL BELOW, AND ALL, ARE WELL WORTH THE "OWNER OF THIS COMPANY" TO READ,WHEN TIME IS ALLOTTED! YOU "ARE MORE BLESSED THAN MAYBE YOU EVEN REALIZE",KINDLY READ ALL,THIS TOOK MANY HOURS FOR ME TO DO,BUT M.E.S. EMPLOYEE'S, YOU ALL WERE & ARE WORTH EVERY SECOND!!

ROBERT, THE COMPANIES REPAIR TECH THAT CAME TO OUR HOME, THAT GENTLEMAN TREATED US BOTH, JUST AS HIS VERY OWN & THEIR COMPANY "FAMILY" TOO!
WE JUST FELT THIS COMP. YES THIS NEW SYSTEM WE WANTED THEM, FOR 110% OUR PICK AS A #1 CHOICE FOR ANY & ALL WORK.
THE EMPLOYEE'S, ALL OF THEM WERE TRULY WHAT SOLD US MORE THAN ANYTHING, MORE THAN ANYTHING!
FROM THE GIRLS SO HELPFUL, SPEEDY TO GET US HELP,I WAS "NOT" SITTING ON HOLD, TRANSFERRED, NONE OF THAT, WOW, WOW! THEY HAD ROBERT AT OUR FRONT DOOR 2 HOURS OR A LITTLE LESSS!
I AM HANDICAPPED & DISABLED,NO AIR COND IN OUR HOME WORKING,I END UP HAVING TO BE ADMITTED TO THE HOSP. AGAIN,NOT ONLY DUE TO MY COPD I HAVE,MUCH MORE, BUT IM VERY FRAGILE,FOR LACK OF BETTER WORD! THIS COMP. WENT ABOVE & BEYOND TO HELP US, THEY LITERALLY STOPPED AT NOTHING, WE HAVE NEVER DEALT WITH A BETTER COM THAN M.E.S.!!!!
THE CALLS WE MADE TO THIS COMPANY TO THE REPAIR TECH GENTLEMAN ALL THE WAY> ROBERT#1 HE'S A SWEETHEART OF A PERSON TO DEAL WITH, HE WAS AT OUR HOME RIGHT ON TIME!
BUT UNIT WAS BEYOND REPAIR! OH SURE WE HAD HOPED TO REPAIR IT,BUT DEEP DOWN WE KNEW WERE IN TROUBLE, WE NEEDED AN ENTIRE NEW SYSTEM!
TO THE HIGHEST THAT WE SPOKE TO THE MANAGER/SUPERVISOR THERE THAT I JUST SPOKE TO, ALL THE WAY TO ROBERT, TO INSTALLERS, TO GIRLS TAKING THEIR CALLS!
YOU ARE EACH TIME YOU CALL, TREATED "JUST AS FAMILY"!
WE HIRED THEM FOR OUR NEW SYSTEM! WOW! WE WERE SO ABOVE & BEYOND PLEASED, HAPPY, VERY THANKFUL TO GOD, PEOPLE SUCH AS THEIR EMPLOYEE'S>FAMILY, THEY DO STILL DO EXIST IN TODAYS WORLD! YOU CAN'T GET BETTER!
THEY SAID 2 TO 4 HOURS FOR INSTALLING THE ENTIRE NEW SYSTEM! BUT THE TEAM OF 2 GENTLEMAN THEY SENT OUT TO OUR HOME,OH THEY DO KNOW WHAT THEY SRE DOING! THEY EVEN PUT (NOT BY MY REQUEST EITHER) DOWN A VERY LONG TARM TO PROTECT OUR BRAND NEW CARPET.THATS SO KIND, THEY WERE ALL FINISHED, CLEANED UP ANY LIL MESS THAT WAS THERE, THEY WERE ALL DONE IN 2 HOURS APPROX IN TIME FRAME!
SERIOUSLY, WE EVEN RECIEVED A PHONE CALL SAME DAY FROM "ROBERT THEIR TECH THAT WAS HERE YESTERDAY"! HE CAME TO OUR HOME, CHECKED THE SYSTEM, THEN GAVE US 2 FREE "RTIC" STYLE GLASSES FOR OUR DRINKS! WOW, THOSE ARE COSTLY,I LIVE ALL DAY, ALL NIGHT USING THE ONLY 1 I HAD, SO NOW I HAVE 2, BUT ROBERT SAID EVEN, HE WILL GIVE ME ANOTHER FEW FOR FREE WHEN HE RETURNS IN 2 WEEKS TO DO ANOTHER INSPECTION!
WHAT A VERY KIND GENTLE MAN, TO SIMPLY STOP BY US BECAUSE HE WAS IN THE ARE, JUST TO OVERLOOK AT THE JOB!
WE FEEL SO BLESSED TO "FINALLY" FIND A WONDERFUL COMPANY,THAT THEY "ALL TREATED US AS THEIR FAMILY".
THE SUPERVISOR, I CALLED TO THANK THE OWNER, BUT I SPOKE TO A VERY NICE SUPERVISOR, HE TOO WAS VERY, VERY KIND.
WE MUST SAY THIS TO ALL, THIS COMPANY DOES NOT NEED TO SELL PRODUCTS TO PEOPLE WHEN IN THIS DAY & TIME, PEOPLE SUCH AS THESE TREAT YOU ALL, "JUST AS PART OF THEIR FAMILY"!
THAT RIGHT THEIR, THERE KINDNESS, BEYOND ON TIME AS PROMISED, BEING TREATED AS NOT JUST ANOTHER COSTOMER, BUT THEY
"ALL TREATED US, JUST AS THEIR OWN FAMILY"!!!!
AND, THAT RIGHT THERE, THAT FEELINF OF KNOWING YOU ARE AT AN ENTIRE LOSS WHEN WE WERE TURNED DOWN BY WELLS FARGO,THEN RAN CREDIT THRU ANOTHER CO. YES THAT WAS APPROVED, BUT MY POINT IS THIS, THEY EVEN SAID THEY WOULD GO AS FAR AS GIVING US IN HOUSE FINANCING JUST TO HELP US WHEN WE WERE OH YES, IN A SERIOUS AMOUNT OF TROUBLE AGAIN DUE TO MY HEALTH!
BUT, THEY KNEW OF JUST HOW VERY SICK I AM, AND THEY ALL WENT WAY ABOVE & WAY BEYOND, TO REASURE US WE "WOULD BE HELPED OUT OF OUR SCARY DARK HOLE", WE KNEW WE WERE IN WITH MY BEING SO FRAGILE WITH SO,SO MANY SURGERIES, I COULD NOT HAVE LIVED VERY LONG WITH NO AIR COND!!!
BUT 100% HONESTLY, WE CAN'T SAY ENOUGH GREAT, WONDERFUL KINDNESS, AND THE MANNER WE WERE TREATED AS FAMILY OF THEIR OWN, THEY REALLY DID & DO CARE!!!! WE ARE "NOT JUST ANOTHER CUSTOMER", WE KNOW, WE CAN ALWAYS CALL THEM FOR ANYTHING WE NEED & THEY WILL HELP FAST AS THEY CAN!
THESE PEOPLE, THEY ARE BEYOND CARING, AND FEELING FOR YOU WHEN YOU ARE IN A BAD BIND, AND THEY WENT SO FAR ABOVE WHAT THEY EVEN HAD TO FOR US, AND WILL WE DO KNOW,FOR YOU TOO!!!!!!
DONT MAKE A HUGE MISTAKE, DONT PASS THEM BY, THESE WONDERFUL "FAMILY PEOPLE", THEY WILL HELP YOU TOO AS MUCH AS THEY CAN, JUST AS THEY DID FOR ALL, ALL THE WAY, "FOR US"!!!

I AM TINA M., AND MY HUSBAND, WE BOTH TALKED AFTER THIS JOB WAS DONE, AND WOW, WE ARE HARD TO GET ANY GOOD REVIEWS OUT OF IN THIS DAY & AGE, ALL MOST THESE DAYS SIMPLY WANT THEIR PAY CHECKS, THEY "DO NOT,NOT WANT TO DO THE WORK, HECK NOR EVER GET IT RIGHT!!!!!
WE HAVE HAD SUCH VERY BAD REPEATED BAD EXPERIENCES BY ALL SORTS OF COMPANIES, FROM MC DONALDS, TO BUYING CARPET FOR OUR HOUSE!!
BUT WOW, NO NOT AT ALL, NOT 1 NEGATIVE THING CAN WE SAY AT ALL ABOUT M.E.S.! PLEASE KNOW THIS I'LL SAY THIS AGAIN, WE DONT BOTHER WITH CALLS ON THE PHONE, NOR REVIEWS ON THE INTERNET, NOT EVEN FEEDBACK OF ANYTHING WE GET OH SO RIPPED OFF ON!
BUT
BUT , WE FELT SO HIGHLY GREAT, SO BLESSED, SO GREATFUL FOR FINDING THESE PEOPLE, THAT REALLY "DO, THEY DO CARE ABOUT>YOU,YOU

Metro Express Service Response

Thank you for your kind review and all the wonderful you said regarding Robert. We are a family owned business and everyone here has been with us for a very long time. Robert has worked with us for over 20 years and the hardest working Technician. We appreciate your business and value you as our customer. If you have any problems or concerns do not hesitate to call. Again thank you for the AWESOME review! Randy & Lora M Metro Express Service.

Check fields!

Write a review of Metro Express Service

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Metro Express Service Rating

Overall satisfaction rating

Address: 506 North Rd, Kennedale, Texas, United States, 76060

Phone:

Show more...

Fax:

+1 (817) 887-2340

Web:

This website was reported to be associated with Metro Express Service.



E-mails:

Sign in to see

Add contact information for Metro Express Service

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated