Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or...
resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I am rejecting the original message stating that the problems I have with Midway Motors are still in existence they have not taking care of the repairs for my vehicle. I bought this car with in days the car was making a scary noise I took it back they tell me nothing is wrong I had the car looked at by a special at [redacted] because my car is made by [redacted] I thought it best to take to a specialist they did a diagnosis for the car I took it to Midway the told me that its the opinion of the master mechanic at [redacted] and, they did not have the same findings and, they did not fix it. I now have owned my car for less than two months and, the engine light is on I call the maintenance manger [redacted] he told me well you did by a use car I have a car not for over seven thousand dollars in addition I informed him that the air bag light keeps coming on and, he justifies it . Please be aware I have informed them prior to my 30 days lemon law now he tells I have had the car for months the only time he gives me to bring my car is doing work hours and, I have taken time from work lost wages and, still the problems has not been taking care of please reach out to this company again on my behalf.Thank You Regards,
[redacted]
This complaint should not be published. The customer only requested a refund after the vehicle was totaled and he clearly states that it was due to a recall from GM nothing to do with anything our dealership did. As to his confusion with the year of the vehicle he also shows that he knew this...
before purchasing the vehicle. I was not involved but either way it appears that he knew before he purchased the vehicle. We have been in contact with him and are working to get him the most from his insurance however if he continues to post complaints we will no longer try to help him.
We are working with this customer now on this. There was some confusion/misunderstanding. There was a lien on the car and the refund had to go to the bank as those products were financed.
[redacted] filed this complaint before she even brought the car to us with her concerns. She has come in since then and we have taken care of the issues.Thank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the...
response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The issue of the refund is not resolved because I have not received the refund. I received a call from Midway asking if I wanted the refund mailed or picked up. I elected to have the refund mailed to me. Once I receive the refund then I will close out the complaint.
Regards,
[redacted]
They did have a water pump replaced at the [redacted] dealer and it was paid for by their extended warranty and they do have one strut leaking which we are willing to replace. The vehicle was purchased in May of 2017 and the 60 day warranty that came with the vehicle expired in July. We are not obligated under the state law to do anything but in good faith will replace the strut that is leaking.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or...
concerns in reference to complaint # [redacted].
My son and I have documented paper work that this vehicle needs replacement struts, the above mentioned business has reached out with an offer of putting together a package, a package of what? I do not except their response and particularly do not care for the service that was afforded my son and I.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
[Unacceptable that the business does not recognize that there were a problem. Check pictures]
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or...
resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I am rejecting the original message stating that the problems I have with Midway Motors are still in existence they have not taking care of the repairs for my vehicle. I bought this car with in days the car was making a scary noise I took it back they tell me nothing is wrong I had the car looked at by a special at [redacted] because my car is made by [redacted] I thought it best to take to a specialist they did a diagnosis for the car I took it to Midway the told me that its the opinion of the master mechanic at [redacted] and, they did not have the same findings and, they did not fix it. I now have owned my car for less than two months and, the engine light is on I call the maintenance manger [redacted] he told me well you did by a use car I have a car not for over seven thousand dollars in addition I informed him that the air bag light keeps coming on and, he justifies it . Please be aware I have informed them prior to my 30 days lemon law now he tells I have had the car for months the only time he gives me to bring my car is doing work hours and, I have taken time from work lost wages and, still the problems has not been taking care of please reach out to this company again on my behalf.Thank You Regards,
[redacted]
This complaint should not be published. The customer only requested a refund after the vehicle was totaled and he clearly states that it was due to a recall from GM nothing to do with anything our dealership did. As to his confusion with the year of the vehicle he also shows that he knew this...
before purchasing the vehicle. I was not involved but either way it appears that he knew before he purchased the vehicle. We have been in contact with him and are working to get him the most from his insurance however if he continues to post complaints we will no longer try to help him.
We are working with this customer now on this. There was some confusion/misunderstanding. There was a lien on the car and the refund had to go to the bank as those products were financed.
[redacted] filed this complaint before she even brought the car to us with her concerns. She has come in since then and we have taken care of the issues.Thank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the...
response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The issue of the refund is not resolved because I have not received the refund. I received a call from Midway asking if I wanted the refund mailed or picked up. I elected to have the refund mailed to me. Once I receive the refund then I will close out the complaint.
Regards,
[redacted]
They did have a water pump replaced at the [redacted] dealer and it was paid for by their extended warranty and they do have one strut leaking which we are willing to replace. The vehicle was purchased in May of 2017 and the 60 day warranty that came with the vehicle expired in July. We are not obligated under the state law to do anything but in good faith will replace the strut that is leaking.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or...
concerns in reference to complaint # [redacted].
My son and I have documented paper work that this vehicle needs replacement struts, the above mentioned business has reached out with an offer of putting together a package, a package of what? I do not except their response and particularly do not care for the service that was afforded my son and I.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
[Unacceptable that the business does not recognize that there were a problem. Check pictures]
Regards,
[redacted]