Milestone Community Builders, LLC Reviews (25)
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Milestone Community Builders, LLC Rating
Address: 9111 Jollyville Rd Ste 111, Austin, Texas, United States, 78759-7406
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www.angieslist.com
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We are in communication with the customer and are actively working to find a resolution.
Complaint: [redacted]
I am rejecting this response because: I have not heard from anyone in a month. They are not in contact with me. I have reported the facts.
Regards,
[redacted] [redacted]
We have been in the communication with the customer and have clarified the situation. A check is in process that should resolve the matter.
We are disappointed to hear that [redacted] is displeased with our customer service. Our records show that since [redacted] moved into her home, we have consistently responded to warranty requests in a timely manner, and completed our work. We are currently in communication with [redacted]...
[redacted] to find a resolution to the flooring issues she is experiencing. On Friday, March 20th, we are meeting with the flooring company (Shaw Manufacturing) and [redacted] to examine the floors. At that time, we will assess the issue and determine a fair and appropriate course of action.
There has been communication with Mr. [redacted] and the issue is being worked out. We hope that the agreed-upon resolution brings the issue to a satisfactory conclusion.