Million Dollar Smile

Hello Consumer,We are dearly sorry you are having issues with one of our coupon partnered websitesThere could be a number of issues that could have happened I.eDamaged product during transit, manufacturer malfunctions etcWhat we would like to do for you is offer you a full refund in the amount of $in addition we would like to send you out a second pair of brite brush sonic on the gos for the inconveniencePlease let me know what the best address would be for youThank you and once again we are very sorry about the inconvenienceRegards,

Hello, Thank you for your inquiryWe will contact the salon on your behalf to request a refundHowever, please do note that this location is not in anyway afflicted with million dollar smileThey simply purchase products from us to service there customer'sWe do not earn a single dime for anything that you purchase from thereRevdex.com this should not go on our record as the location is one of our old distributorsPlease adviseAgain we will be contacting that appropriate salon to request a refund for this customer Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Hello [redacted] , Hope all is wellOur Client Relations manager will be reaching out to you directly today his name is [redacted] Thank you for the inquiry /> Warm Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] I wasn't surprised that the problem was with nCrowdThey don't respond to any complaints you send and are quick to "pass the buck" in blaming everyone elseThank you for handling this in a timely mannerI look forward to receiving my face cream soon!

Customer will be contacted directlyWe will issue a refund to this customerIn the future please contact the Salon directlyYou have contacted Million Dollar Smile corporate in which is not in charge of operations for this Texas distributor
Warm Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This was purchased through a Groupon for million dollar smileMillion dollar smile assigned me that salon that they claim to have nothing to do with which uses their products authorized by them, and the technician who they authorize to deliver the service they sold on Groupon was unsatisfactory, as well as the products themselves were unsatisfactory, therefore the refund should be from the company selling the voucher for their services and the million-dollar smile productsJust because you use a third-party, i.eGroupon, does not make you unresponsible for what you are selling through them
Regards,
*** ***

Hi,
This is to inform you that customer's order has been shippedThis order was from NCrowd and we are not processing their orders because of outstanding dues which they need to clear However, we still manage to ship order to this customerThank
you!

I just received my "sonic on the go" toothbrushes from this company ( they come in 2's) One works, one does not. The packaging has no contact info and the phone number with the Revdex.com is out of service. The product is junk, don't waste your money!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I wasn't surprised that the problem was with nCrowd. They don't respond to any complaints you send and are quick to "pass the buck" in blaming everyone else. Thank you for handling this in a timely manner. I look forward to receiving my face cream soon!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello Consumer,
We are dearly sorry you are having issues with one of our coupon partnered websites. There could be a number of issues that could have happened I.e. Damaged product during transit, manufacturer malfunctions etc. What we would like to do for you is offer you a full...

refund in the amount of $18 in addition we would like to send you out a second pair of brite brush sonic on the gos for the inconvenience. Please let me know what the best address would be for you. Thank you and once again we are very sorry about the inconvenience. 
Regards,

Hi, This is to inform you that customer's order has been shipped. This order was from NCrowd and we are not processing their orders because of outstanding dues which they need to clear. However,  we still manage to ship order to this customer. Thank you!

Hello,
 
Thank you for your inquiry. We will contact the salon on your behalf to request a refund. However, please do note that this location is not in anyway afflicted with million dollar smile. They simply purchase products from us to service there customer's. We do not earn...

a single dime for anything that you purchase from there. Revdex.com this should not go on our record as the location is one of our old distributors. Please advise. Again we will be contacting that appropriate salon to request a refund for this customer.
 
Regards,

Hello [redacted],
Hope all is well. Our Client Relations manager will be reaching out to you directly today his name is [redacted]. Thank you for the inquiry.
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Warm Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.My mailing address is [redacted]   [redacted]
Regards,
[redacted]

Hello Consumer,We are dearly sorry you are having issues with one of our coupon partnered websites. There could be a number of issues that could have happened I.e. Damaged product during transit, manufacturer malfunctions etc. What we would like to do for you is offer you a full refund in the amount...

of $18 in addition we would like to send you out a second pair of brite brush sonic on the gos for the inconvenience. Please let me know what the best address would be for you. Thank you and once again we are very sorry about the inconvenience. Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
My mailing address is [redacted]   [redacted]
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] I wasn't surprised that the problem was with nCrowd. They don't respond to any complaints you send and are quick to "pass the buck" in blaming everyone else. Thank you for handling this in a timely manner. I look forward to receiving my face cream soon!

Review: I purchased two kits of toothbrush on november 6, 2013 via Groupon (60$ each / so was billed for 120$). I only received one, I emailed Groupon twice, never got a response . I gave the one I did receive to my spouse. Last weekend it broke, not even two weeks of usage. I once again emailed Groupon, they gave me the contact information for Million dollar smile llc. They have still to respond to me.Desired Settlement: I am requesting a full refund of 120$ immediatly. This is unaceptable. these where Chrismas presents, my daughter didn't get hers, and my spouse got one that broke.

Business

Response:

Hello Revdex.com,