It took me forever to chose a necklace from Mirina Collections because they're all so pretty! I eventually chose to buy the Give Me Empire Choker, and I've worn it basically every day since I got it. Would definitely recommend!
I have ordered from Mirina multiple times and know their shipments usually take a while. My last order said it would ship in two different shipments. I received the first package but never the second. I reached out over 6 times to inquire about my order, and explained I would be moving so I was very concerned about my package not arriving on time. No one ever returned my emails/questions. I want my package or my money back, but it seems like they are ignoring me and just keeping my money. So frustrated.
Mirina Collections launched a new website using a secure merchant in January. We would need the customers mailing address to send the refund check as we are not able to credit her credit card as we do not take personal credit card information via email or phone. If she would like to provide her shipping details we will gladly send a check to her for her refund. We are happy to hear she received her design none the less.
I just owned the "Beverly Gold" neclace from Mirina collection and all that I can is that I just ABSOLUTELY LOVE IT ! It's so classy and can be worn with everything ! Either it's a day look or a night look. I can't wait to shine with it ! And the quality is pretty amazing.. love it love it !
At this time, I have been contacted directly by Mirina Collections regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
They sent the necklace to me,but have not refunded the money that we paid for the Dallas necklace. They have not...
contacted me directly.
All I need now is the refund they promised me and the issue will be resolved. Thank you! [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Due to [redacted] stating that she is contact with other ladies is proof of the customer and business relationships she is damaging which will be collected and this Revdex.com will be proof of that illegal activity. Unfortunately our lawyer will move forward and if not taken down [redacted] will be in contempt of court. We will now let our legal team take it from here with all the assumptions, damages and defamatory that [redacted] has acknowledged in this Revdex.com complaint. We will no longer respond as we can clearly see she will continue to make untrue and defamatory statements that we must collect as a business for the illegal activity she is conducting upon herself and our customers.
directly by Mirina Collections regarding complaint ID [redacted], however my complaint has NOT been resolved because:
The company responded to my request for a refund by offering to replace the item. The item in question was both defective as well as not as advertised. The item on their website was completely different than the item they shipped to me. In an e-mail they sent, they stated that they use 925 silver and gems; I took the necklace to my jeweler and he stated that this was absolutely not the case. Many of their "custom" designs can be found on [redacted] for about 10% of the retail price on their website. They refuse to refund my money still; I do not want additional product from them since the quality is so poor. This fraud has happened to many other people- I reached out to a group of fashion bloggers who stated a similar situation.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
First time I laid my eyes on the Beverly Gold Rope Choker, I was in love! It is definitely eye-catching and everyone loved it!! I couldn't wait to receive it in the mail because I already knew exactly what and how I wanted to wear it!! :D
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is getting ridiculous, I'm not the only girl online who is speaking out against this company, the same thing happened to the rest of the girls. I was reached out to first before anything, as soon as I posted one photo of me wearing the necklace from them, I received multiple comments and complaints from other girls who had the same thing happen to them. At this time I simply wish to stop being harassed, if this company had no problems they wouldnt be putting so much time and effort into trying to make all of us shut up. I would agree to no longer post anything in the future and let them keep my money if they would only stop harassing me, one small person online who is only talking about my personal experience. There is no malicious intent I am only sharing my own experience with this company, just as other girls online are also sharing their own experiences. Even if I stop talking about them today, it doesn't matter, the rest of the girls will just keep going. The company is damaging their own reputation by constantly threatening and harassing bloggers, I don't need to say anything to make the company look bad even if I wanted to, they do a fine enough job about that by themselves. I simply wish at this time to stop being harassed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I fell in love with my jewelry piece from Mitina Collections. They were very profesional as to responding back in a timely manor and always answering my questions. My statement price arrived within the time frame they had provided me with and the necklace arrived in perfect condition. I'm very pleased with my order and will be purshasing more from them.
Unfortunately the statements that the customer is stating is assumptions and not facts. Mirina Collections shipped the necklace that the customer purchased and it was received, however, it was damaged. Mirina Collections offered to take full responsible and send a complimentary necklace of the customers choice following our policies. The customer agreed to the Mirina terms and conditions at checkout which include if you use a coupon code there is no refunds as well as if your item is damaged we will send a complimentary piece to the customer in exchange for the damaged item. If the terms were not ok for the customer then she would need to make her purchase elsewhere as we must follow the terms that Mirina Collections and the customer agrees too. If she would like to make her purchase from websites such as Amazon then we can not guarantee how or where the necklace is created, as our designs are created here in New York City. Therefore, if price is a factor for the customer then our terms and conditions may not work for her as we do not claim to be the least expensive in anyway - but simply a made to order experience in New York City. The photos of the exact design are found on the website. The photo in the necklace is the actual necklace but as shown it is wore as 2 which was noted when the customer checked out. She would need to purchase 2 of the same necklace to get the full look as shown and described. We are more than happy to follow our policies and send a new piece as stated for absolutely no charge to the customer for the damages that occurred during the mailing process - which also reflect our policies.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It is entirely untrue that I received multiple pieces from this company. I never received anything aside from the Viola piece, I have on my credit card statement the exact date of purchase, it proves I never ordered from them again. I have every email I ever sent them as well as their replies. This lie is an attempt to scare me. I have not typed any reviews on their product, or posted anything of the sort theyre talking about. Im starting to think they have me confused with someone else. The blog posts theyre talking about do not exist, I don't even have a "favorites" section or any place that I post about reviews and companies, I'm not sure what theyre trying to do here but it does not exist. I would be more then happy to show my credit card statement, this is easy to prove, there are no future purchases to that company after I paid my $44 "shipping and handling fee" to receive the first necklace. I never ordered or received any collection boxes, so of course there is no photos of me wearing any of these pieces considering I dont even own them. I also do not have a website! Im starting to believe theyre confusing me with someone else. I have not received any sort of "audience" by posting my knowledge on this company. I simply posted my story and what happened to me, which apparently they feel very threatened by. If none of what I said was true they wouldnt be trying to shut me up, and the other girls, so badly. No positive reviews on this company exist from me, because I never wrote any, because I never had pieces to write about. Just the original one I was sent, which I immediately corrected after I received the scam messages from other girls online. I just checked the tracking numbers that they have sent you and taken screenshots of them, these orders are under "pre shipment" status, one for march [redacted] which they are claiming is February. The other tracking that says delivered was sent to "Baden, PA" I do not live in PA I live in the South, I have numerous ways of proving my real address. They lied, again. I am seeking a refund despite their policy because I ordered under false pretenses and was lied to about the product on numerous occasions. If this company was truthful and doing nothing wrong, I would not be harassed and threatened as I am now for my personal posts on my own experience with this company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
[redacted] not only purchased 1 item from our website, but 3 items. If she believed her items were not satisfactory then I believe she would not have continued to purchase from [redacted].
Our policies are clearly laid out on our website for...
our customers which include how our designs are created. We have an entire tab regarding how our designs are created as well as an entire tab regarding our store policies which our customers agree to when purchasing from Mirina Collections. (Policies: [redacted])
[redacted] not only received more than $100 off of her order but she also received several of our collection boxes which were all sent to her with confirmation tracking. She is also found online on her website and [redacted] wearing our designs and adding her Mirina Collections designs to her "favorites of the month". Once [redacted] realized she could receive an audience by using deformation against our company she decided to start posting defamatory statements regarding our statement which were found to be not true and the result was receiving a notice from a New York City lawyer. If she did not delete the defamatory and untrue statements she would be in contempt of court as her statements were found to be not true regarding our company or her experience as we have filed all the positive reviews she has done on her Mirina Collections.
This is simply a case of someone using our audience to grow their personal brand which does not override the court of law. Her assumptions of how our designs are created are not facts and are considered defamatory and untruthful in the state of New York - of which our legal team has notified [redacted] of this. [redacted] will be taken to court and pay for all damages if she continues to posts defamatory statements about our company, including this notice that she filed with the Revdex.com. We will add this to our legal file to use against her untrue statements. We have also received many comments from our customers where [redacted] has reached out to them spreading untrue statements which were also filed. We will not allow our customers, employees or brand to be used for the growth of ones blog and creating a "story" to get there. If she believes her claims are correct, then we would hope she is ready to provide proof of these claims and not assumptions as that is exactly what all of this is. Again, we have complete proof of where and how all of our designs are created so we hope she is ready to show the same. I have attached all of Mirina Collections Policies of which [redacted] agreed to upon her first order.
Her tracking confirmations sent via [redacted]:
[redacted]
Delivered Nov/**
[redacted]
Delivered Dec/**
Feb.
[redacted]
AMBASSADOR PURCHASES / USING A DISCOUNT CODE: There is NO refunds, exchanges or store credits available for purchases made with a discount code. Our return policy will only take place when an item is purchased from our website at a regular rate (no sale items or coupon codes may be used). All sales are FINAL when using a discount code - even if there is a delay in shipping time. By using a coupon code at checkout you agree to these terms.
I was so lucky to be given a stunning necklace from Mirina Collections by my husband for Christmas. It's very good quality and stunning design. I fallen in love with it so much that I went and bought another necklace from Mirina Collections! I highly recommend gorgeous jewelry made by this brand.
It took me forever to chose a necklace from Mirina Collections because they're all so pretty! I eventually chose to buy the Give Me Empire Choker, and I've worn it basically every day since I got it. Would definitely recommend!
I have ordered from Mirina multiple times and know their shipments usually take a while. My last order said it would ship in two different shipments. I received the first package but never the second. I reached out over 6 times to inquire about my order, and explained I would be moving so I was very concerned about my package not arriving on time. No one ever returned my emails/questions. I want my package or my money back, but it seems like they are ignoring me and just keeping my money. So frustrated.
Revdex.com:At this time, I have not been contacted by Mirina Collections regarding complaint ID [redacted].Sincerely,[redacted]
Mirina Collections launched a new website using a secure merchant in January. We would need the customers mailing address to send the refund check as we are not able to credit her credit card as we do not take personal credit card information via email or phone. If she would like to provide her shipping details we will gladly send a check to her for her refund. We are happy to hear she received her design none the less.
I just owned the "Beverly Gold" neclace from Mirina collection and all that I can is that I just ABSOLUTELY LOVE IT ! It's so classy and can be worn with everything ! Either it's a day look or a night look. I can't wait to shine with it ! And the quality is pretty amazing.. love it love it !
At this time, I have been contacted directly by Mirina Collections regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
They sent the necklace to me,but have not refunded the money that we paid for the Dallas necklace. They have not...
contacted me directly.
All I need now is the refund they promised me and the issue will be resolved. Thank you! [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Due to [redacted] stating that she is contact with other ladies is proof of the customer and business relationships she is damaging which will be collected and this Revdex.com will be proof of that illegal activity. Unfortunately our lawyer will move forward and if not taken down [redacted] will be in contempt of court. We will now let our legal team take it from here with all the assumptions, damages and defamatory that [redacted] has acknowledged in this Revdex.com complaint. We will no longer respond as we can clearly see she will continue to make untrue and defamatory statements that we must collect as a business for the illegal activity she is conducting upon herself and our customers.
Revdex.com:At this time, I have not been contacted by Mirina Collections regarding complaint ID [redacted].
Sincerely,[redacted]
At this time, I have been contacted...
directly by Mirina Collections regarding complaint ID [redacted], however my complaint has NOT been resolved because:
The company responded to my request for a refund by offering to replace the item. The item in question was both defective as well as not as advertised. The item on their website was completely different than the item they shipped to me. In an e-mail they sent, they stated that they use 925 silver and gems; I took the necklace to my jeweler and he stated that this was absolutely not the case. Many of their "custom" designs can be found on [redacted] for about 10% of the retail price on their website. They refuse to refund my money still; I do not want additional product from them since the quality is so poor. This fraud has happened to many other people- I reached out to a group of fashion bloggers who stated a similar situation.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
First time I laid my eyes on the Beverly Gold Rope Choker, I was in love! It is definitely eye-catching and everyone loved it!! I couldn't wait to receive it in the mail because I already knew exactly what and how I wanted to wear it!! :D
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is getting ridiculous, I'm not the only girl online who is speaking out against this company, the same thing happened to the rest of the girls. I was reached out to first before anything, as soon as I posted one photo of me wearing the necklace from them, I received multiple comments and complaints from other girls who had the same thing happen to them. At this time I simply wish to stop being harassed, if this company had no problems they wouldnt be putting so much time and effort into trying to make all of us shut up. I would agree to no longer post anything in the future and let them keep my money if they would only stop harassing me, one small person online who is only talking about my personal experience. There is no malicious intent I am only sharing my own experience with this company, just as other girls online are also sharing their own experiences. Even if I stop talking about them today, it doesn't matter, the rest of the girls will just keep going. The company is damaging their own reputation by constantly threatening and harassing bloggers, I don't need to say anything to make the company look bad even if I wanted to, they do a fine enough job about that by themselves. I simply wish at this time to stop being harassed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I fell in love with my jewelry piece from Mitina Collections. They were very profesional as to responding back in a timely manor and always answering my questions. My statement price arrived within the time frame they had provided me with and the necklace arrived in perfect condition. I'm very pleased with my order and will be purshasing more from them.
Unfortunately the statements that the customer is stating is assumptions and not facts. Mirina Collections shipped the necklace that the customer purchased and it was received, however, it was damaged. Mirina Collections offered to take full responsible and send a complimentary necklace of the customers choice following our policies. The customer agreed to the Mirina terms and conditions at checkout which include if you use a coupon code there is no refunds as well as if your item is damaged we will send a complimentary piece to the customer in exchange for the damaged item. If the terms were not ok for the customer then she would need to make her purchase elsewhere as we must follow the terms that Mirina Collections and the customer agrees too. If she would like to make her purchase from websites such as Amazon then we can not guarantee how or where the necklace is created, as our designs are created here in New York City. Therefore, if price is a factor for the customer then our terms and conditions may not work for her as we do not claim to be the least expensive in anyway - but simply a made to order experience in New York City. The photos of the exact design are found on the website. The photo in the necklace is the actual necklace but as shown it is wore as 2 which was noted when the customer checked out. She would need to purchase 2 of the same necklace to get the full look as shown and described. We are more than happy to follow our policies and send a new piece as stated for absolutely no charge to the customer for the damages that occurred during the mailing process - which also reflect our policies.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It is entirely untrue that I received multiple pieces from this company. I never received anything aside from the Viola piece, I have on my credit card statement the exact date of purchase, it proves I never ordered from them again. I have every email I ever sent them as well as their replies. This lie is an attempt to scare me. I have not typed any reviews on their product, or posted anything of the sort theyre talking about. Im starting to think they have me confused with someone else. The blog posts theyre talking about do not exist, I don't even have a "favorites" section or any place that I post about reviews and companies, I'm not sure what theyre trying to do here but it does not exist. I would be more then happy to show my credit card statement, this is easy to prove, there are no future purchases to that company after I paid my $44 "shipping and handling fee" to receive the first necklace. I never ordered or received any collection boxes, so of course there is no photos of me wearing any of these pieces considering I dont even own them. I also do not have a website! Im starting to believe theyre confusing me with someone else. I have not received any sort of "audience" by posting my knowledge on this company. I simply posted my story and what happened to me, which apparently they feel very threatened by. If none of what I said was true they wouldnt be trying to shut me up, and the other girls, so badly. No positive reviews on this company exist from me, because I never wrote any, because I never had pieces to write about. Just the original one I was sent, which I immediately corrected after I received the scam messages from other girls online. I just checked the tracking numbers that they have sent you and taken screenshots of them, these orders are under "pre shipment" status, one for march [redacted] which they are claiming is February. The other tracking that says delivered was sent to "Baden, PA" I do not live in PA I live in the South, I have numerous ways of proving my real address. They lied, again. I am seeking a refund despite their policy because I ordered under false pretenses and was lied to about the product on numerous occasions. If this company was truthful and doing nothing wrong, I would not be harassed and threatened as I am now for my personal posts on my own experience with this company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Amazing products and their customer service is impeccable. They respond right away and follow up with shipment status.
Revdex.com:At this time, I have not been contacted by Mirina Collections regarding complaint ID [redacted].Sincerely,[redacted]
[redacted] not only purchased 1 item from our website, but 3 items. If she believed her items were not satisfactory then I believe she would not have continued to purchase from [redacted].
Our policies are clearly laid out on our website for...
our customers which include how our designs are created. We have an entire tab regarding how our designs are created as well as an entire tab regarding our store policies which our customers agree to when purchasing from Mirina Collections. (Policies: [redacted])
[redacted] not only received more than $100 off of her order but she also received several of our collection boxes which were all sent to her with confirmation tracking. She is also found online on her website and [redacted] wearing our designs and adding her Mirina Collections designs to her "favorites of the month". Once [redacted] realized she could receive an audience by using deformation against our company she decided to start posting defamatory statements regarding our statement which were found to be not true and the result was receiving a notice from a New York City lawyer. If she did not delete the defamatory and untrue statements she would be in contempt of court as her statements were found to be not true regarding our company or her experience as we have filed all the positive reviews she has done on her Mirina Collections.
This is simply a case of someone using our audience to grow their personal brand which does not override the court of law. Her assumptions of how our designs are created are not facts and are considered defamatory and untruthful in the state of New York - of which our legal team has notified [redacted] of this. [redacted] will be taken to court and pay for all damages if she continues to posts defamatory statements about our company, including this notice that she filed with the Revdex.com. We will add this to our legal file to use against her untrue statements. We have also received many comments from our customers where [redacted] has reached out to them spreading untrue statements which were also filed. We will not allow our customers, employees or brand to be used for the growth of ones blog and creating a "story" to get there. If she believes her claims are correct, then we would hope she is ready to provide proof of these claims and not assumptions as that is exactly what all of this is. Again, we have complete proof of where and how all of our designs are created so we hope she is ready to show the same. I have attached all of Mirina Collections Policies of which [redacted] agreed to upon her first order.
Her tracking confirmations sent via [redacted]:
[redacted]
Delivered Nov/**
[redacted]
Delivered Dec/**
Feb.
[redacted]
AMBASSADOR PURCHASES / USING A DISCOUNT CODE: There is NO refunds, exchanges or store credits available for purchases made with a discount code. Our return policy will only take place when an item is purchased from our website at a regular rate (no sale items or coupon codes may be used). All sales are FINAL when using a discount code - even if there is a delay in shipping time. By using a coupon code at checkout you agree to these terms.
I was so lucky to be given a stunning necklace from Mirina Collections by my husband for Christmas. It's very good quality and stunning design. I fallen in love with it so much that I went and bought another necklace from Mirina Collections! I highly recommend gorgeous jewelry made by this brand.
Revdex.com:At this time, I have not been contacted by Mirina Collections regarding complaint ID [redacted].Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by Mirina Collections regarding complaint ID [redacted].Sincerely,
[redacted]