Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We called them with all the information and they told us they will not work with usThey said for us not to return the dress because they will not accept it, at the point that she ( [redacted] ) will not even give us the return address They will not give me the money back nor they will give me an store creditThey said that was final so I guess I lost my money to the most expensive dress I ever bought and the most poor quality one [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I ordered a prom dress from this company on On I received an email from them saying that they could not provide the dress that I ordered but wanted to keep me as a customer so were offering me a store credit and expedited shipping on another dress I told them I wanted a refund instead of a store credit because I had found the dress somewhere else so to cancel the order and refund me my money Since that time I have called them, emailed them and online chatted with them to find out when I would receive the refund They keep saying that my refund is being processed but can give no date on when I will receive it Most companies offer refunds in to days It has now been months and still no refund When I called to speak to a manager the person on the phone could not connect me, did not know that full name of the manager (only that her first name was Kimberly) and that they did not have the ability to process my refund I have since researched this company
Hello,We sincerely apologize for the delayed refundYour purchase order was incorrectly put into "refunded" Status with a reference number that was meant for a customer with a similar last name.We have refunded your order in full, with no deductionsYour reference number is as follows:Refund (Unique Transaction ID # [redacted] )If you have any questions regarding your refund, please feel free to contact us 24/via phone, chat, or email.Once again we apologize for the delay and error regarding your refund
Hi ***, First and foremost, I would like to extend my deepest apologies for the way you were treated by a member of my staffThis is not something we condone at MissesDressy, and I can assure you appropriate action will be taken to prevent experiences such as yours /> Generally, final sale items are not returnable (for refund or exchange)Most of our designers (roughly 90%) follow identical sizing measurements, and that what we base our online measurement guide onSome designers are known to cut items based on their own measurements, and we note that on our site Having said that, I will allow you to return your item for store credit in the full amount of your purchase ($USD) with no deductionsI will have my shipping [redacted] email you an RMA# to make your returnOnce your item reaches our warehouse and passes inspection for wear, I will credit your MissesDressy account with $in store creditStore credit can be used on any purchase, greater than or less than the purchase amountStore credit is valid for up to months from the date of its issuance Once again, I do apologize for your poor treatmentHopefully your next experience will be a pleasant one Take care
My daughter ordered her senior prom dress March **, from Misses Dressy Reta from Misses Dressey asked what school and the date of the prom The delivery date at that time was March **, The delivery date was then changed times after that After the 2nd one- we requested a refund so she could order another dress so it would come in on time The dress wasn't even made according to Reta - so no reason there could not be a refund Reta absolutely refused to refund After myself, my ex husband and my daughters phone calls to Reta pleading for a refund- she stated the prom is the ***- she will get the dress by the *** Anyone that has been in this situation knows that you need atleast a day or for adjustments in case it does not fit right We again asked for a refund and she hung up on me, my daughter and my ex husband (her father) Since we could not get a tracking number nor even speak to customer service, my ex husband (her father) being out the $somethi
Hello,There seems to be an errorAccording to our records, this customers refund has been processed days agoThe refund confirmation code I have on file is as follows:Refund (Unique Transaction ID # [redacted] ) If this is not correct, please contact us immediately and we will have our processor check with the credit card issuing bank.- Missesdressy Customer Support Team
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dressAt the time of her purchase, the item was advertised as “usually ships within - business daysAlong with her purchase, she requested we ship it day expressAdditionally, her wear date was [redacted] contacted MissesDressy regarding her order and requested it be cancelledHer request was rejected based on the fact the dress was on schedule to arrive by her wear date The item was shipped day express via USPS; tracking# [redacted] The item was out for deliveryA notice was left by USPS, as no authorized recipient was available The item was unclaimed at the post offic and shipped back to MissesDressy [redacted] ’s account was credited with $in store creditThis amount reflects the price of the dress alone, as shipping costs are not reimbursed The confusion here seems to be, when [redacted] chose day shipping, she mistakenly assumed the item would be delivered the next dayThe advertised “ships within - business days” is not the time it takes to ship to her destination, but the processing time it takes to complete her order for shipmentOnce the dress was cleared for shipment, it was correctly shipped via day express Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: Refund in the amount of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have called to cancel only a few hours after my order! My order was placed at 1am on the [redacted] & I called at 9am that same day and asked to cancel & they company said they would not cancelThe representative on the phone kept telling me to choose different dresses, I did not agree to thatI later received an email stating that I'm being issued a store credit for one of the dressesI no longer want to deal with this company, a store credit is not the answerI just want my money refunded as this order was not even processed, nor shipped at the time that I have calledI have never heard in America at these day & age of any company that would not cancel an order that has not even been processed yet! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Srson Febrary [redacted] I placed one order to missesdressy for dresses this order is the following: MissesDressy FREE Shipping & FREE Returns Wedding Evening Prom Just In [redacted] U today, monts later I can´t recived the dresses or refound of the amount
Revdex.com: My last correspondence with this business was an e-mail I received on Jan [redacted] stating: Hello, Thank you for contacting us! We wish to inform you that your refund is still being processedWe apologize for the delay and inconvenience this may have causedWe will be forwarding an urgent follow up on your concern to the appropriate personnelPlease be assured that our representative will contact you as soon as possible for the updates with regards to your refundWe highly appreciate your understanding and patience on the matter Please feel free to contact us if you have any questions or concerns Sincerely, [redacted] I also received anautomated e-mail stating that I was credited store credit on Feb ***, which is completely unacceptable as they previous told me they would refund my credit card I tried to call them about this but they did not answer the phone Since then, I disputed the charge with my credit card company which has credited my account pending further investigation I have not heard anything from the company since Thank you! [redacted]
Revdex.com: At this time, I have not been contacted by [redacted] dressy.com regarding complaint ID [redacted] ihave called and asked for a supervisor and they will not get me anyone that can take care of my complaintI received an email stting the have given me a store creditAgain they did not have authority to ship or charge my credit cardThis should have been a no billThe order was cancelled days prior to shippingI am not interested in a store creditThey are strong arming my credit card and trying to force me to purchase something from themI have no desire to conduct business with a company like missed dressesI just want them to do the right thing [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Just one thing, they told you a lie ------------------------------------------------ The handbag that was advertised as a special order piece had a delayed ship date [redacted] requested to be refunded for the item, as she no longer wanted to proceed with it ------------------------------------------------ >this is WRONG, [redacted] of May, I got an email from Missesdressy below after I made all the payment ------------------------------------------------- [redacted] *** [redacted] [redacted] -------------------------------------------------------- That's why the shipping date was delayed I really do not understand why they told you such a lie That cancellation was happen by their own carelessness But thank you very much for your great help If it had not been for your strong support, I could not have gotten $refund since they are so rude to customers as I could see many review from your web Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have not yet received the return notice from the company When I receive that information I will accept the agreement In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Misses Dressy, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
[redacted] ,Your return item has been received on and has passed inspection for wear or damageYour account has been credited in accordance with your purchaseIf you have any questions or concerns, please feel free to contact us 24/7, as we have agents on call around the clock via phone,chat, and email.- Missesdressy Returns Dept
I ordered two dresses from missesdressy.com on for an event dated Their website has a function that allows customers to input the date by which they require the dress; knowing the dress was coming from the states to the UK where I am based, I put in as the date it should arrive in Bristol, UKThey required some verification of my credit card information etc to which I complied immediately but they took days to get the order shipped out, much after the event has already taken place even though on their website they said they would cancel orders if they weren't able to ship it out to arrive on timeKnowing the order would not arrive on time for sure (they sent me an email saying the dress would arrive in their warehouse in the US on the [redacted] of March so it would have been virtually impossible for the dress to have arrived on time) they did not discuss the order with me and proceeded to ship it out hoping I wouldn't be bothered to pursue the issue
[redacted] placed an order with MissesDressy for handbagsAt the time of her purchase, one handbag was advertised as “usually ships within - business days”, while the second was advertised as “Special Order, usually ships within - weeks.” /> [redacted] emailed MissesDressy requesting both items be shipped together when ready The handbag that was advertised as a special order piece had a delayed ship date [redacted] requested to be refunded for the item, as she no longer wanted to proceed with it Refund issued for delayed item in the amount of $USD Refund (Unique Transaction ID # [redacted] ) The item in question was shipped via DHL; tracking# [redacted] [redacted] contacted MissesDressy regarding missing beads from the handbag she purchasedAth that time she made requests:Ship a replacement beadRefund of $USD MissesDressy received and relayed the following response from the designer to [redacted] : “As it has been over weeks since this item has shipped, it is hard for us to access if this was a bag defect or if it simply was damaged while being usedIf it was defective, why wasn’t this reported immediately, as more than weeks have gone by without any reportThis time we want to try to accommodate, as we appreciate our collaboration with Misses DressyHowever, as that item is sold out currently, we do not have any replacement piecesIf the customer would like to exchange the bag for another, we can help accommodate this, this timeHowever, going forward we will generally not be able to honor claims made after days of receipt of goods." [redacted] responded to the email by saying the following: "Then you should refund me at least 40% of the price($40) since you sold [redacted] grade products to me and I have to tolerate with this grade anyway $is cheaper than getting a replacement for the item." MissesDressy refunded [redacted] $USD.Refund (Unique Transaction ID # [redacted] ) Resolution: 7/*/ A second refund of $USD was issued to the customer; totaling $for the handbag Refund (Unique Transaction # ID [redacted] )
I ordered a dress on line and realized it would not be delivered to me till after the date of my daughters prom It said may **Her prom date was may ** Filling out the order formIt ask the date of the event I figured it would be available since when I ordered it said one left in stock I immediately called and asked the lady who answered about the delivery date and asked her if I could pay extra to expedidite it She said no and I should have realized before hittig the order button that it wasn't going to be there on time She told me to pick something else They had nothingI went thru numerous dresses and they said they were out of stock I asked her to just cancel my order She said no and I could have store credit I called within min of ordering She said she could cancel my order and order something else but I told her she didn't have anything in her size she hats our policy She said she already sent the money to the designerThe website said was in stock
I ordered a dress March [redacted] and paid for next day shipping I understood that the next day shipping would occur after the "processing" time however did not anticipate (nor did it state) that this would take longer than a day or two I called on March 31st and spoke with a customer service rep who was not very kind She stated that the next day would apply after the processing time however I should expect that to take 3-days and I would have the dress by April 5th I told her that I would like to speak with a manger however she refused and then when pressed stated that they weren't there until the afternoon I called back however they were "busy" so I left a message they never returned my calls I sent a series of emails however only received canned responses Today I received an email stating "Your dress order was reviewed and since you couldn't pay the extra fees needed to deliver dress on time, while being already advised of processing timeWe can offer a full store cred
We ordered a prom dress for my daughter in MarchIt arrived by mailShe loved the dressMy daughter's prom was Friday, May **Prom night was the first night she wore the dressWhile wearing the dress, the clasps on the straps holding the dress together in the back, came undone and fell offThen the snaps on the dress would not stay snapped with out the clasps, and the the jewels on the straps started to fall off, the top of the dress was falling offMy daughter's friends tried pinning the dress together, but the pins kept coming undone, and stabbing my daughter in the backHer friends had to continually fix the dress all nightThis was a sherry Hill dressIt cost about $Our order number was [redacted] I called Misses Dressy on Saturday May **, spoke with a customer service rep., explained the situation, but she was not able to help meI asked to speak with a mangerShe told me the manager Kimberly was not in, but that I could call the next day and speak with her
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We called them with all the information and they told us they will not work with usThey said for us not to return the dress because they will not accept it, at the point that she ( [redacted] ) will not even give us the return address They will not give me the money back nor they will give me an store creditThey said that was final so I guess I lost my money to the most expensive dress I ever bought and the most poor quality one [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I ordered a prom dress from this company on On I received an email from them saying that they could not provide the dress that I ordered but wanted to keep me as a customer so were offering me a store credit and expedited shipping on another dress I told them I wanted a refund instead of a store credit because I had found the dress somewhere else so to cancel the order and refund me my money Since that time I have called them, emailed them and online chatted with them to find out when I would receive the refund They keep saying that my refund is being processed but can give no date on when I will receive it Most companies offer refunds in to days It has now been months and still no refund When I called to speak to a manager the person on the phone could not connect me, did not know that full name of the manager (only that her first name was Kimberly) and that they did not have the ability to process my refund I have since researched this company
Hello,We sincerely apologize for the delayed refundYour purchase order was incorrectly put into "refunded" Status with a reference number that was meant for a customer with a similar last name.We have refunded your order in full, with no deductionsYour reference number is as follows:Refund (Unique Transaction ID # [redacted] )If you have any questions regarding your refund, please feel free to contact us 24/via phone, chat, or email.Once again we apologize for the delay and error regarding your refund
Hi ***, First and foremost, I would like to extend my deepest apologies for the way you were treated by a member of my staffThis is not something we condone at MissesDressy, and I can assure you appropriate action will be taken to prevent experiences such as yours /> Generally, final sale items are not returnable (for refund or exchange)Most of our designers (roughly 90%) follow identical sizing measurements, and that what we base our online measurement guide onSome designers are known to cut items based on their own measurements, and we note that on our site Having said that, I will allow you to return your item for store credit in the full amount of your purchase ($USD) with no deductionsI will have my shipping [redacted] email you an RMA# to make your returnOnce your item reaches our warehouse and passes inspection for wear, I will credit your MissesDressy account with $in store creditStore credit can be used on any purchase, greater than or less than the purchase amountStore credit is valid for up to months from the date of its issuance Once again, I do apologize for your poor treatmentHopefully your next experience will be a pleasant one Take care
My daughter ordered her senior prom dress March **, from Misses Dressy Reta from Misses Dressey asked what school and the date of the prom The delivery date at that time was March **, The delivery date was then changed times after that After the 2nd one- we requested a refund so she could order another dress so it would come in on time The dress wasn't even made according to Reta - so no reason there could not be a refund Reta absolutely refused to refund After myself, my ex husband and my daughters phone calls to Reta pleading for a refund- she stated the prom is the ***- she will get the dress by the *** Anyone that has been in this situation knows that you need atleast a day or for adjustments in case it does not fit right We again asked for a refund and she hung up on me, my daughter and my ex husband (her father) Since we could not get a tracking number nor even speak to customer service, my ex husband (her father) being out the $somethi
Hello,There seems to be an errorAccording to our records, this customers refund has been processed days agoThe refund confirmation code I have on file is as follows:Refund (Unique Transaction ID # [redacted] ) If this is not correct, please contact us immediately and we will have our processor check with the credit card issuing bank.- Missesdressy Customer Support Team
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dressAt the time of her purchase, the item was advertised as “usually ships within - business daysAlong with her purchase, she requested we ship it day expressAdditionally, her wear date was [redacted] contacted MissesDressy regarding her order and requested it be cancelledHer request was rejected based on the fact the dress was on schedule to arrive by her wear date The item was shipped day express via USPS; tracking# [redacted] The item was out for deliveryA notice was left by USPS, as no authorized recipient was available The item was unclaimed at the post offic and shipped back to MissesDressy [redacted] ’s account was credited with $in store creditThis amount reflects the price of the dress alone, as shipping costs are not reimbursed The confusion here seems to be, when [redacted] chose day shipping, she mistakenly assumed the item would be delivered the next dayThe advertised “ships within - business days” is not the time it takes to ship to her destination, but the processing time it takes to complete her order for shipmentOnce the dress was cleared for shipment, it was correctly shipped via day express Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: Refund in the amount of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have called to cancel only a few hours after my order! My order was placed at 1am on the [redacted] & I called at 9am that same day and asked to cancel & they company said they would not cancelThe representative on the phone kept telling me to choose different dresses, I did not agree to thatI later received an email stating that I'm being issued a store credit for one of the dressesI no longer want to deal with this company, a store credit is not the answerI just want my money refunded as this order was not even processed, nor shipped at the time that I have calledI have never heard in America at these day & age of any company that would not cancel an order that has not even been processed yet! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Srson Febrary [redacted] I placed one order to missesdressy for dresses this order is the following: MissesDressy FREE Shipping & FREE Returns Wedding Evening Prom Just In [redacted] U today, monts later I can´t recived the dresses or refound of the amount
Revdex.com: My last correspondence with this business was an e-mail I received on Jan [redacted] stating: Hello, Thank you for contacting us! We wish to inform you that your refund is still being processedWe apologize for the delay and inconvenience this may have causedWe will be forwarding an urgent follow up on your concern to the appropriate personnelPlease be assured that our representative will contact you as soon as possible for the updates with regards to your refundWe highly appreciate your understanding and patience on the matter Please feel free to contact us if you have any questions or concerns Sincerely, [redacted] I also received anautomated e-mail stating that I was credited store credit on Feb ***, which is completely unacceptable as they previous told me they would refund my credit card I tried to call them about this but they did not answer the phone Since then, I disputed the charge with my credit card company which has credited my account pending further investigation I have not heard anything from the company since Thank you! [redacted]
Revdex.com: At this time, I have not been contacted by [redacted] dressy.com regarding complaint ID [redacted] ihave called and asked for a supervisor and they will not get me anyone that can take care of my complaintI received an email stting the have given me a store creditAgain they did not have authority to ship or charge my credit cardThis should have been a no billThe order was cancelled days prior to shippingI am not interested in a store creditThey are strong arming my credit card and trying to force me to purchase something from themI have no desire to conduct business with a company like missed dressesI just want them to do the right thing [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Just one thing, they told you a lie ------------------------------------------------ The handbag that was advertised as a special order piece had a delayed ship date [redacted] requested to be refunded for the item, as she no longer wanted to proceed with it ------------------------------------------------ >this is WRONG, [redacted] of May, I got an email from Missesdressy below after I made all the payment ------------------------------------------------- [redacted] *** [redacted] [redacted] -------------------------------------------------------- That's why the shipping date was delayed I really do not understand why they told you such a lie That cancellation was happen by their own carelessness But thank you very much for your great help If it had not been for your strong support, I could not have gotten $refund since they are so rude to customers as I could see many review from your web Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have not yet received the return notice from the company When I receive that information I will accept the agreement In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Misses Dressy, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
[redacted] ,Your return item has been received on and has passed inspection for wear or damageYour account has been credited in accordance with your purchaseIf you have any questions or concerns, please feel free to contact us 24/7, as we have agents on call around the clock via phone,chat, and email.- Missesdressy Returns Dept
I ordered two dresses from missesdressy.com on for an event dated Their website has a function that allows customers to input the date by which they require the dress; knowing the dress was coming from the states to the UK where I am based, I put in as the date it should arrive in Bristol, UKThey required some verification of my credit card information etc to which I complied immediately but they took days to get the order shipped out, much after the event has already taken place even though on their website they said they would cancel orders if they weren't able to ship it out to arrive on timeKnowing the order would not arrive on time for sure (they sent me an email saying the dress would arrive in their warehouse in the US on the [redacted] of March so it would have been virtually impossible for the dress to have arrived on time) they did not discuss the order with me and proceeded to ship it out hoping I wouldn't be bothered to pursue the issue
[redacted] placed an order with MissesDressy for handbagsAt the time of her purchase, one handbag was advertised as “usually ships within - business days”, while the second was advertised as “Special Order, usually ships within - weeks.” /> [redacted] emailed MissesDressy requesting both items be shipped together when ready The handbag that was advertised as a special order piece had a delayed ship date [redacted] requested to be refunded for the item, as she no longer wanted to proceed with it Refund issued for delayed item in the amount of $USD Refund (Unique Transaction ID # [redacted] ) The item in question was shipped via DHL; tracking# [redacted] [redacted] contacted MissesDressy regarding missing beads from the handbag she purchasedAth that time she made requests:Ship a replacement beadRefund of $USD MissesDressy received and relayed the following response from the designer to [redacted] : “As it has been over weeks since this item has shipped, it is hard for us to access if this was a bag defect or if it simply was damaged while being usedIf it was defective, why wasn’t this reported immediately, as more than weeks have gone by without any reportThis time we want to try to accommodate, as we appreciate our collaboration with Misses DressyHowever, as that item is sold out currently, we do not have any replacement piecesIf the customer would like to exchange the bag for another, we can help accommodate this, this timeHowever, going forward we will generally not be able to honor claims made after days of receipt of goods." [redacted] responded to the email by saying the following: "Then you should refund me at least 40% of the price($40) since you sold [redacted] grade products to me and I have to tolerate with this grade anyway $is cheaper than getting a replacement for the item." MissesDressy refunded [redacted] $USD.Refund (Unique Transaction ID # [redacted] ) Resolution: 7/*/ A second refund of $USD was issued to the customer; totaling $for the handbag Refund (Unique Transaction # ID [redacted] )
I ordered a dress on line and realized it would not be delivered to me till after the date of my daughters prom It said may **Her prom date was may ** Filling out the order formIt ask the date of the event I figured it would be available since when I ordered it said one left in stock I immediately called and asked the lady who answered about the delivery date and asked her if I could pay extra to expedidite it She said no and I should have realized before hittig the order button that it wasn't going to be there on time She told me to pick something else They had nothingI went thru numerous dresses and they said they were out of stock I asked her to just cancel my order She said no and I could have store credit I called within min of ordering She said she could cancel my order and order something else but I told her she didn't have anything in her size she hats our policy She said she already sent the money to the designerThe website said was in stock
I ordered a dress March [redacted] and paid for next day shipping I understood that the next day shipping would occur after the "processing" time however did not anticipate (nor did it state) that this would take longer than a day or two I called on March 31st and spoke with a customer service rep who was not very kind She stated that the next day would apply after the processing time however I should expect that to take 3-days and I would have the dress by April 5th I told her that I would like to speak with a manger however she refused and then when pressed stated that they weren't there until the afternoon I called back however they were "busy" so I left a message they never returned my calls I sent a series of emails however only received canned responses Today I received an email stating "Your dress order was reviewed and since you couldn't pay the extra fees needed to deliver dress on time, while being already advised of processing timeWe can offer a full store cred
We ordered a prom dress for my daughter in MarchIt arrived by mailShe loved the dressMy daughter's prom was Friday, May **Prom night was the first night she wore the dressWhile wearing the dress, the clasps on the straps holding the dress together in the back, came undone and fell offThen the snaps on the dress would not stay snapped with out the clasps, and the the jewels on the straps started to fall off, the top of the dress was falling offMy daughter's friends tried pinning the dress together, but the pins kept coming undone, and stabbing my daughter in the backHer friends had to continually fix the dress all nightThis was a sherry Hill dressIt cost about $Our order number was [redacted] I called Misses Dressy on Saturday May **, spoke with a customer service rep., explained the situation, but she was not able to help meI asked to speak with a mangerShe told me the manager Kimberly was not in, but that I could call the next day and speak with her