At this time, I have been contacted directly by Misses Dressy, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Dear Sir or Madame,I contacted Missesdressy several times and I was always talking to the Sales Representative I mentioned in my requestI kept sending them the email verification I received from missessdressy adjusting the Size of the dress but after the last email from her I did not hear back from her againShe tolld me that the verification email I sent must have been re written with a different date as she could not find it in her recordsI sent her print screens of the emails sent - but nothing happenedI am honestly shockedI tried to contact them again and they keep sending me their policies and telling me that this was a special order and they wont take the dress backI cant see that in any confirmation emails that this should have been a special orderI am very frustrated and do not know what to do.I hope you can help!Many thanks in advance.Kind regards [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
class="Standard">Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed orders with MissesDressy for pairs of bridal shoesAt the time of her purchase, these shoes were advertised as “Special Order, Ships within - weeks.” [redacted] contacted us requesting to cancel both ordersShe was informed this was not possible, as all items purchased were special order items [redacted] filed a chargeback with her bank on both purchase orders MissesDressy entered a no contest plea - [redacted] was refunded $via Chargeback Settlement for the first order; Unique Transaction ID [redacted] - [redacted] was refunded $via Chargeback Settlement for the second order; Unique Transaction ID [redacted]
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dress MissesDressy was informed by the designer that their inventory count was incorrect, and subsequently they were sold out on this particular size and color [redacted] was offered any and all available colors in her size, which she rejected in her own right and requested the order be canceled MissesDressy issued [redacted] with $USD in store credit to proceed with any other items Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: Full refund in the amount of $USD
It seems the customer used a different name on her purchase order account, for I am unable to locate her purchase order using her name or email addressI would very much like to resolve this matterIf you can contact the customer on our behalf, requesting the purchase order number or correct full name on the purchase order, we would be more than happy to resolve this matter as soon as possible Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No they have not refunded me in full We had ordered another dress from them that was out of stock and I had to file a complaint in order to get that refund I still have not received a refund for the order placed back in February for a messed up dress In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did call the store to place an order When you order a prom dress or any other dress each dress has a number that will identify it (I learned this after I had ordered the dress, but the women who was taking my order knows this) So when I called and gave her the dress number her response to me was I don't have that number give me another number I said I did not have another number I looked at an order sheet I had from another store and gave a number that was on the order sheet (which was actually that stores, store number) so she again kept saying give me another number She should have been able to pull the first number up I gave her and should have seen that the dress was out of stock But all she kept saying was give me another number So I said let me look at your website and see if I can find the dress When I looked up the dress all that popped up on my computer was the dress, but it was just the model in half the picture only the top of the Two piece dress was showing with the waist of the bottom of the dress I had also told the women I was looking for a two piece dress that had a black top and a polk a dotted bottom but it was a mermaid style dress I was looking for So when I found this dress on their website I said I believe this is the dress but I want the mermaid bottom She said ok that is the dress you want and then continued to repeat you can't return custom order dresses I said this is not a custom order dress because custom order dresses are something you get measured for and they make it for you This was coming from a warehouse already made My other concern I mentioned to her was that I needed the dress by May *** The prom was a week later and I wanted it in time incase it needed alterations She said if I did not get the dress by then I would get a full refund So she sent me the email as my receipt and I sent it to my daughter She got right back to me to say Mom it is the wrong dress I called the store right back and said there was a mistake and the wrong dress was ordered All she said was sorry no returnsI said I just ordered it an hour ago, you can't cancel it It had not been shipped or was probably not even processed yet So I tried to reason with her and asked for a [redacted] No one got back to me so I called about an hour later and she ended up hanging up on me So after trying again a few more times, and not getting anywhere I deciced that I was going to contact my credit card company to see what they could do They told me no worries this is crazy you should get your money back When they said that they reviewed the phone tapes, [redacted] the [redacted] had stated that yes I had said I wanted the mermaid style dress But that I gave them the number of the dress I gave her the number because she did not tell me that the number I gave her was out of stock Not keep asking me for another number When a girl picks out a prom dress after trying on 100's of dresses when she finds the one she wants that is the one Not keep asking me for another number? Yes after two days of being on the phone they did say they would let me exchange the dress for another dress Their store is in NY and we live in MA The nearest dress store from us is about an hour away Again she had already tried on many dresses and this is the one she wanted She had saved her money all year to purchase the dress she wanted So to have to go and look again is not easy Most of the dresses are picked over and you can't get them in time Also most of their dresses are not around here You can't just pick a dress off the internet and expect it will fit and you like it on you Please ask any year girl how hard it is to find the right prom dressSo we would have had to which we did go back to the store look for another dress, then go home call the store and see if they had it and could get it in time We did do that twice and both times they could not get the dress for usYes I did ask for a charge back, because I felt one that the sales women did not do her job in telling me that the first number I did give her was the correct number, she should have just said from the beginning that the dress was sold out Not give me another number I would have ended the call right then and there I also asked them for the tapes of our conversation and they refused to give them to me So I was working with [redacted] on getting my money back, they could keep the dress and sell it in their store According to the credit card company I was to send them a letter telling my side of the story Then they could come back with theirs Which they did, then cc got back to me to say I needed to return the item and rebut my side again Before I had called the credit card company I had said to [redacted] the [redacted] that fine I would just take the dress and try to sell it Then he said no he could not give me the dress because I could not sell a designer dress This is not a "designer dress" again yes it has a designer name but it is manufactured and sent out to all kinds of stores They never did call to say the dress was in because he said I was disputing the case After I got the letter from CC to return merchandise I called again to see if the dress had indeed come in on the date it was suppose to [redacted] again said to me he would not tell me anything about the dress until I dropped the case I said I would not drop it until I know the dress came in on the date it was suppose to So I called CC to let them know of this conversation and they told me that he was wrong and not to worry about it Then the next day I get an email from the store stating they are sending the dress It is now June So I called the CC again and they told me to refuse the dress because I had already sent a note stating I did not have the merchandise and I was suppose to return it That is wher they are saying I refused it After doing all the things I was suppose to do thru the cc I was llater told even if I won or lost the case I had to follow the policy of the store So right now it is a he said she said because they can come back and say I gave them the number of the dress, but like I tried to tell them, I did give the original number of the dress we wanted They should have said from the beginning that the dress was not in stock Not try and confuse me to order and other dress I know they say they have been fair with their dealing with me, but if they were honest in the beginning I would never have ordered this dress So my daughter was out $and out a prom dress We had to at the last minute buy another dress off the rack If I was told by the cc that I would have to follow their policy no matter if I was right I would have just taken the dress and had my daughter wear it But this is not what was told to me and the store never called to say the dress was in Yes I do have the dress now, because I can't use a store credit My daughter was a senior in high school no more proms So I said I would take the dress and I will try and sell it if I can But I would still like to return the dress and still get my money back.I do have paperwork, but unfortunately I am on vacation and don't have anything with me I know the response is suppose to be six days and we still will not be home by then So I am sending this letter I will send the other info as soon as I get home.Thank you, [redacted] ***? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hello,As you stated the price match is available for any dress sold by an authorized US resellerThe reseller MUST be an authorized reseller and MUST be authorized to sell the item for that priceThey MUST have the item size/color in stock.We contacted the designer, and as per their response, while [redacted] is an authorized reseller of tony bowls, they are NOT authorized to sell the item at a discounted priceOur designer are very strict with pricing, and do not allow any of its authorized resellers to undercut another resellerIn order to issue the price adjustment, we must first get authorization from the designer to discount the itemIf the designer does not agree to the discounted price, we would be breaching our contract with the designer, and further forfeit our right as an authorized reseller.I apologize for the confusion regarding the matter and appreciate your understanding
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] * [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dress, totaling $USDAt the time of her purchase, the dress was advertised at “usually ships out within - business days.” MissesDressy was notified by the designer that its inventory count was incorrect, and subsequently, they were currently sold out of the dress in questionThey offered a new ship date; mid febuary MissesDressy emailed [redacted] , notifying her of the delay [redacted] contacted Missesdressy and requested her order be cancelled MissesDressy emailed [redacted] to apologize for the delay and provided [redacted] a list of similar styles to replace her original selectionPlease see below: Hello [redacted] , Thank you for contacting us The following dress styles are available to order and can be processed and out for shipping in as little as 5-business daysIf you would like to place an order for this dress we recommend that you do so as soon as possible because we cannot guarantee stock on a last piece item: Tony bowls Green/ - left La Femme Peacock/ - left Tony Bowls TBERed/ - in stock Tony Bowls TBELight Coral/ - in stock La Femme Opal/ - left Allure Red/ - in stock La Femme Gold/ - left We would be happy to help you place your orderPlease give us a call at [redacted] You can also contact us via Live Chat and a representative will be able to assist you Sincerely, MissesDressy.com [redacted] [redacted] requested we place an order for her from one of the dresses on the list MissesDressy supplied her withPlease see below [redacted] MissesDressy credited [redacted] account with $to continue with a new dress [redacted] placed an order for a new dress (valued at $450.00) using her store credit balanceHer remaining balance is now $ MissesDressy shipped out her new dress via USPS; tracking# [redacted] Item was delivered Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: As we already shipped out a dress valued at $450.00, we would like to refund the customer the remaining balance of her store creditTotal refund of $USD
After buying the dress with a pre paid card made for the purchase they sent me an email requesting for ID and other personal information that isn't supposed to be needed to buy a dressThey said they should be contacted because they needed this information because the billing address wasn't the same as shipping address, what if the dress is a gift? So, I requested by email for the dress to be sent with out this personal information or I would like my money back and the seller automatically sent a cancellation form that states that I can only get 50% back of what I originally paidThey won't return my calls or my emails anymore and I don't think they will give me any money back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: According to the business, I was refunded on and my credit card still does not show the refundI called my [redacted] and they have no record of a refund being made and stated it only takes 7-daysI have no reason to disbelieve my credit card company but every reason not to trust a company that has been deceitful in the pastTherefore, until the refund has been credited to my original payment method ( [redacted] ) I will keep this complaint open, thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
RevDex.com:At this time, my complaint, ID [redacted] regarding Misses Dressy, Inc. has been resolved. (By clicking "OK", your complaint will be closed as Resolved.My dress was... shipped the last minute, I got it within 5 working days, its an authentix designer dress, however it was a bit big, but I suspect this is due to designer size chart. Thank you.Sincerely, [redacted]
I had the worst experience with this company that I have ever encounteredI placed an order for a dress on a Sunday and immediately called after the order was placed to confirm the time frame it would take to get to meThey confirmed it would not come anywhere near the time I needed it forThe customer service rep advised she was not authorized to cancel the order but I could call in the morning (Monday) to get it cancelled with no problemOnce I called back in the morning they said that was not true and I could not cancelMy only options were to get store credit or 50%, even though my order was pending and never sent to the designerFinally after asking to speak with a manager multiple times to no avail, I agreed to accept the 50% refundToday is now over days later and I have no refund or anything at allI have politely checked in with them multiple times and they said it was being "processed"Today I was finally FED UP! I called and spoke with a rep and she REPEATEDLY ei
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved My claim is not about your policyOne more time you are twisting all this problemMy claim is because you sold me something different from what you advertiseYour policy may be abusive but we all know any business have the right to write the policy they want Now the right you don't have is to sell something you don't really have because the dress looks absolutely gorgeous on the picture you advertise and what I received was a very quality and poor looking dress $is very expensive for me and its very frustrating when you pay that amount for a dress you cant use, not return nor exchange In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] *
Hello,There seems to be an errorThis complaint has already been responded to via the Revdex.comThe customer was issued a store credit on 122014, which was used in the purchase of a replacement dress.Please be kind enough to mark this complaint as satisfied.Thank you & Happy Holidays,- ***
At this time, I have been contacted directly by Misses Dressy, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They sent the dress regardless of everything and refuse to take it back for as a return In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
I placed an order online with them on On I received an email from them stating they did not have the dress in my size On 2/*/I spoke with Rita who works there and she offered me another dress but I refused because it was not what I wanted I told her I would like a refund I got the run around about how sorry they were but they could send me another dress I told her I don't want another dress, just please send me my money back because I never received the product After my husband and I stayed on the phone with her for minutes asking for our money back, Rita told me to check my email The email stated that I could use a $store credit to buy another dress This company is the worse I replied, just send me my money back They are holding my money hostage
At this time, I have been contacted directly by Misses Dressy, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Dear Sir or Madame,I contacted Missesdressy several times and I was always talking to the Sales Representative I mentioned in my requestI kept sending them the email verification I received from missessdressy adjusting the Size of the dress but after the last email from her I did not hear back from her againShe tolld me that the verification email I sent must have been re written with a different date as she could not find it in her recordsI sent her print screens of the emails sent - but nothing happenedI am honestly shockedI tried to contact them again and they keep sending me their policies and telling me that this was a special order and they wont take the dress backI cant see that in any confirmation emails that this should have been a special orderI am very frustrated and do not know what to do.I hope you can help!Many thanks in advance.Kind regards [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
class="Standard">Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed orders with MissesDressy for pairs of bridal shoesAt the time of her purchase, these shoes were advertised as “Special Order, Ships within - weeks.” [redacted] contacted us requesting to cancel both ordersShe was informed this was not possible, as all items purchased were special order items [redacted] filed a chargeback with her bank on both purchase orders MissesDressy entered a no contest plea - [redacted] was refunded $via Chargeback Settlement for the first order; Unique Transaction ID [redacted] - [redacted] was refunded $via Chargeback Settlement for the second order; Unique Transaction ID [redacted]
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] *** [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dress MissesDressy was informed by the designer that their inventory count was incorrect, and subsequently they were sold out on this particular size and color [redacted] was offered any and all available colors in her size, which she rejected in her own right and requested the order be canceled MissesDressy issued [redacted] with $USD in store credit to proceed with any other items Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: Full refund in the amount of $USD
It seems the customer used a different name on her purchase order account, for I am unable to locate her purchase order using her name or email addressI would very much like to resolve this matterIf you can contact the customer on our behalf, requesting the purchase order number or correct full name on the purchase order, we would be more than happy to resolve this matter as soon as possible Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No they have not refunded me in full We had ordered another dress from them that was out of stock and I had to file a complaint in order to get that refund I still have not received a refund for the order placed back in February for a messed up dress In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did call the store to place an order When you order a prom dress or any other dress each dress has a number that will identify it (I learned this after I had ordered the dress, but the women who was taking my order knows this) So when I called and gave her the dress number her response to me was I don't have that number give me another number I said I did not have another number I looked at an order sheet I had from another store and gave a number that was on the order sheet (which was actually that stores, store number) so she again kept saying give me another number She should have been able to pull the first number up I gave her and should have seen that the dress was out of stock But all she kept saying was give me another number So I said let me look at your website and see if I can find the dress When I looked up the dress all that popped up on my computer was the dress, but it was just the model in half the picture only the top of the Two piece dress was showing with the waist of the bottom of the dress I had also told the women I was looking for a two piece dress that had a black top and a polk a dotted bottom but it was a mermaid style dress I was looking for So when I found this dress on their website I said I believe this is the dress but I want the mermaid bottom She said ok that is the dress you want and then continued to repeat you can't return custom order dresses I said this is not a custom order dress because custom order dresses are something you get measured for and they make it for you This was coming from a warehouse already made My other concern I mentioned to her was that I needed the dress by May *** The prom was a week later and I wanted it in time incase it needed alterations She said if I did not get the dress by then I would get a full refund So she sent me the email as my receipt and I sent it to my daughter She got right back to me to say Mom it is the wrong dress I called the store right back and said there was a mistake and the wrong dress was ordered All she said was sorry no returnsI said I just ordered it an hour ago, you can't cancel it It had not been shipped or was probably not even processed yet So I tried to reason with her and asked for a [redacted] No one got back to me so I called about an hour later and she ended up hanging up on me So after trying again a few more times, and not getting anywhere I deciced that I was going to contact my credit card company to see what they could do They told me no worries this is crazy you should get your money back When they said that they reviewed the phone tapes, [redacted] the [redacted] had stated that yes I had said I wanted the mermaid style dress But that I gave them the number of the dress I gave her the number because she did not tell me that the number I gave her was out of stock Not keep asking me for another number When a girl picks out a prom dress after trying on 100's of dresses when she finds the one she wants that is the one Not keep asking me for another number? Yes after two days of being on the phone they did say they would let me exchange the dress for another dress Their store is in NY and we live in MA The nearest dress store from us is about an hour away Again she had already tried on many dresses and this is the one she wanted She had saved her money all year to purchase the dress she wanted So to have to go and look again is not easy Most of the dresses are picked over and you can't get them in time Also most of their dresses are not around here You can't just pick a dress off the internet and expect it will fit and you like it on you Please ask any year girl how hard it is to find the right prom dressSo we would have had to which we did go back to the store look for another dress, then go home call the store and see if they had it and could get it in time We did do that twice and both times they could not get the dress for usYes I did ask for a charge back, because I felt one that the sales women did not do her job in telling me that the first number I did give her was the correct number, she should have just said from the beginning that the dress was sold out Not give me another number I would have ended the call right then and there I also asked them for the tapes of our conversation and they refused to give them to me So I was working with [redacted] on getting my money back, they could keep the dress and sell it in their store According to the credit card company I was to send them a letter telling my side of the story Then they could come back with theirs Which they did, then cc got back to me to say I needed to return the item and rebut my side again Before I had called the credit card company I had said to [redacted] the [redacted] that fine I would just take the dress and try to sell it Then he said no he could not give me the dress because I could not sell a designer dress This is not a "designer dress" again yes it has a designer name but it is manufactured and sent out to all kinds of stores They never did call to say the dress was in because he said I was disputing the case After I got the letter from CC to return merchandise I called again to see if the dress had indeed come in on the date it was suppose to [redacted] again said to me he would not tell me anything about the dress until I dropped the case I said I would not drop it until I know the dress came in on the date it was suppose to So I called CC to let them know of this conversation and they told me that he was wrong and not to worry about it Then the next day I get an email from the store stating they are sending the dress It is now June So I called the CC again and they told me to refuse the dress because I had already sent a note stating I did not have the merchandise and I was suppose to return it That is wher they are saying I refused it After doing all the things I was suppose to do thru the cc I was llater told even if I won or lost the case I had to follow the policy of the store So right now it is a he said she said because they can come back and say I gave them the number of the dress, but like I tried to tell them, I did give the original number of the dress we wanted They should have said from the beginning that the dress was not in stock Not try and confuse me to order and other dress I know they say they have been fair with their dealing with me, but if they were honest in the beginning I would never have ordered this dress So my daughter was out $and out a prom dress We had to at the last minute buy another dress off the rack If I was told by the cc that I would have to follow their policy no matter if I was right I would have just taken the dress and had my daughter wear it But this is not what was told to me and the store never called to say the dress was in Yes I do have the dress now, because I can't use a store credit My daughter was a senior in high school no more proms So I said I would take the dress and I will try and sell it if I can But I would still like to return the dress and still get my money back.I do have paperwork, but unfortunately I am on vacation and don't have anything with me I know the response is suppose to be six days and we still will not be home by then So I am sending this letter I will send the other info as soon as I get home.Thank you, [redacted] ***? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hello,As you stated the price match is available for any dress sold by an authorized US resellerThe reseller MUST be an authorized reseller and MUST be authorized to sell the item for that priceThey MUST have the item size/color in stock.We contacted the designer, and as per their response, while [redacted] is an authorized reseller of tony bowls, they are NOT authorized to sell the item at a discounted priceOur designer are very strict with pricing, and do not allow any of its authorized resellers to undercut another resellerIn order to issue the price adjustment, we must first get authorization from the designer to discount the itemIf the designer does not agree to the discounted price, we would be breaching our contract with the designer, and further forfeit our right as an authorized reseller.I apologize for the confusion regarding the matter and appreciate your understanding
Case #: [redacted] Consumer Info: [redacted] Business Info: Missesdressy.com [redacted] * [redacted] [redacted] *** [redacted] [redacted] [redacted] Missesdressy.com is currently under new managementWe take any and all complaints against Missesdressy.com very seriouslyAs we cannot fully explain the actions of our predecessors, we take full responsibility for the commitment we owe our customers; whether it be from our former management team or the new [redacted] placed an order for a dress, totaling $USDAt the time of her purchase, the dress was advertised at “usually ships out within - business days.” MissesDressy was notified by the designer that its inventory count was incorrect, and subsequently, they were currently sold out of the dress in questionThey offered a new ship date; mid febuary MissesDressy emailed [redacted] , notifying her of the delay [redacted] contacted Missesdressy and requested her order be cancelled MissesDressy emailed [redacted] to apologize for the delay and provided [redacted] a list of similar styles to replace her original selectionPlease see below: Hello [redacted] , Thank you for contacting us The following dress styles are available to order and can be processed and out for shipping in as little as 5-business daysIf you would like to place an order for this dress we recommend that you do so as soon as possible because we cannot guarantee stock on a last piece item: Tony bowls Green/ - left La Femme Peacock/ - left Tony Bowls TBERed/ - in stock Tony Bowls TBELight Coral/ - in stock La Femme Opal/ - left Allure Red/ - in stock La Femme Gold/ - left We would be happy to help you place your orderPlease give us a call at [redacted] You can also contact us via Live Chat and a representative will be able to assist you Sincerely, MissesDressy.com [redacted] [redacted] requested we place an order for her from one of the dresses on the list MissesDressy supplied her withPlease see below [redacted] MissesDressy credited [redacted] account with $to continue with a new dress [redacted] placed an order for a new dress (valued at $450.00) using her store credit balanceHer remaining balance is now $ MissesDressy shipped out her new dress via USPS; tracking# [redacted] Item was delivered Resolution: In an attempt to come to a mutual agreement, we would like to offer [redacted] the following: As we already shipped out a dress valued at $450.00, we would like to refund the customer the remaining balance of her store creditTotal refund of $USD
After buying the dress with a pre paid card made for the purchase they sent me an email requesting for ID and other personal information that isn't supposed to be needed to buy a dressThey said they should be contacted because they needed this information because the billing address wasn't the same as shipping address, what if the dress is a gift? So, I requested by email for the dress to be sent with out this personal information or I would like my money back and the seller automatically sent a cancellation form that states that I can only get 50% back of what I originally paidThey won't return my calls or my emails anymore and I don't think they will give me any money back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: According to the business, I was refunded on and my credit card still does not show the refundI called my [redacted] and they have no record of a refund being made and stated it only takes 7-daysI have no reason to disbelieve my credit card company but every reason not to trust a company that has been deceitful in the pastTherefore, until the refund has been credited to my original payment method ( [redacted] ) I will keep this complaint open, thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: At this time, I have not been contacted by Missesdressy.com regarding complaint ID [redacted] Sincerely, [redacted]
RevDex.com:At this time, my complaint, ID [redacted] regarding Misses Dressy, Inc. has been resolved. (By clicking "OK", your complaint will be closed as Resolved.My dress was... shipped the last minute, I got it within 5 working days, its an authentix designer dress, however it was a bit big, but I suspect this is due to designer size chart. Thank you.Sincerely, [redacted]
I had the worst experience with this company that I have ever encounteredI placed an order for a dress on a Sunday and immediately called after the order was placed to confirm the time frame it would take to get to meThey confirmed it would not come anywhere near the time I needed it forThe customer service rep advised she was not authorized to cancel the order but I could call in the morning (Monday) to get it cancelled with no problemOnce I called back in the morning they said that was not true and I could not cancelMy only options were to get store credit or 50%, even though my order was pending and never sent to the designerFinally after asking to speak with a manager multiple times to no avail, I agreed to accept the 50% refundToday is now over days later and I have no refund or anything at allI have politely checked in with them multiple times and they said it was being "processed"Today I was finally FED UP! I called and spoke with a rep and she REPEATEDLY ei
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved My claim is not about your policyOne more time you are twisting all this problemMy claim is because you sold me something different from what you advertiseYour policy may be abusive but we all know any business have the right to write the policy they want Now the right you don't have is to sell something you don't really have because the dress looks absolutely gorgeous on the picture you advertise and what I received was a very quality and poor looking dress $is very expensive for me and its very frustrating when you pay that amount for a dress you cant use, not return nor exchange In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] *
Hello,There seems to be an errorThis complaint has already been responded to via the Revdex.comThe customer was issued a store credit on 122014, which was used in the purchase of a replacement dress.Please be kind enough to mark this complaint as satisfied.Thank you & Happy Holidays,- ***
At this time, I have been contacted directly by Misses Dressy, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: They sent the dress regardless of everything and refuse to take it back for as a return In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
I placed an order online with them on On I received an email from them stating they did not have the dress in my size On 2/*/I spoke with Rita who works there and she offered me another dress but I refused because it was not what I wanted I told her I would like a refund I got the run around about how sorry they were but they could send me another dress I told her I don't want another dress, just please send me my money back because I never received the product After my husband and I stayed on the phone with her for minutes asking for our money back, Rita told me to check my email The email stated that I could use a $store credit to buy another dress This company is the worse I replied, just send me my money back They are holding my money hostage