MLK Auto

MLK AUTO MARTIN LUTHER KING SAN ANTONIO, TEXAS 210-589-COMPLAINT # [redacted] WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTERED OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND NOT WHAT IS CLAIMING MR [redacted] OUR POLICY IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY CAN BE MISSED AND IT IS NOTED THAT IN # & # (PLEASE SEE ATTACHED DOCUMENT) MR, [redacted] CAME & CHECKED THE CAR TWO DIFFERENT TIMES, AND DID SEE THE TITLE BECAUSE HE WANTS TO MAKE SURE THAT WE HAVE THE TITLE AND THE CAR HAS A BLUE TITLE, IN THE SECOND TIME, HE REQUESTED/ ASKED US TO REPLACE THE WINDSHIELD BECAUSE IT HAS LITTLE CRACK ON THE PASSENGER SIDE AND CHANGE THE TIRES BECAUSE HE DOES NOT WANT TO DO IT LATER ON DOWN THE ROAD WHEN IT IS TIME TO BE CHANGED AND THIS IS WILL BE INCLUDED IN THE SALES PRICEAND WHILE HE LIVES FAR FROM OUR PLACE & BECAUSE HIS SCHEDULE CONFLICT WITH OUR CLOSING TIME AND ALSO WITH HIS CHILDREN WORK SCHEDULE, HE ASKED US IF HE CAN TAKE THE CAR HOME THEN BRING BACK THE CAR & PAY USWE TOLD HIM THAT ONCE WE PRINT YOUR BUYER TAG, THE CAR IS YOURS & WHILE WE DON'T FINANCE, WE HAVE TO COLLECT ALL THE MONEY UP FRONT, SO HE AGREED TO PUT $DOWN TO HOLD THE CAR & THAT WAY WE CAN WORK ON THE CAR & WHEN IT IS DONE HE CAN COME & PICK IT UP & WE DID EXPLAIN TO HIM THAT THIS MONEY IS NOT REFUNDABLE IN CASE HE CHENGED HIS MIND AND ESPECIALLY BECAUSE WE ARE GOING TO DO THE WORK HE REQUESTED US AND WE DON'T HAVE TO DO IT BECAUSE IT IS EXTRA EXPANSE ON OUR END BUT WE JUST DID IT JUST TO PLEASE OUR CUSTOMER (ALL OUR CARS ARE SOLD AS IS) AND WE TOLD HIM THAT THE CAR SHOULD BE READY THE NEXT DAY BUT MR [redacted] WASN'T SURE OF COMING BECAUSE OF HIS SCHEDULE AND HE SAID HE MIGHT COME ON SATURDAY & WE TOLD HIM IF HE IS SURE HE IS COMING ON SATURDAY WE CAN STAY LONGER AND WAIT FOR HIM BECAUSE WE CLOSE EARLIER THAN USUAL ON SATURDAYS.THE NEXT DAY IN THE AFTERNOON MR [redacted] CHANGED HIS MIND AND HE SAID THAT HE SAW ANOTHER CAR THAT IS CLOSE BY AND HE NEEDS TO LOOK AT IT AND CHECK IT OUT AND THIS IS WAS AFTER THE WORK BEEN DONE AND THE CAR HAVE BEEN ALL DETAILED LIKE HE REQUESTED, AND HE WANTED HIS MONEY BACK AND WHEN WE TOLD HIM THAT THE MONEY IS NOT REFUNDABLE (NOTE IT IN # FROM OUR POLICY) & THAT WE DID EXPLAIN TO HIM BEFORE HE PUT THE MONEY DOWN, HE GOT UPSET AND MADE SEVERAL RACESSIT COMMENTS TOWARD US

COMPLAINT #ALL CUSTOM E SELL ALL OUR I MECHANIC AT ANY REFUND BWHEN A CU REMOTE THAT [redacted] WHO ENTER OUR LOT, WE TELL/EXPLAIN THEM ABOUT OUR POLICY AND THAT WERS AS IS WITH NO WARRANTY AND THEY HAVE THE RIGHT TO BRING THEIR OWNHEIR OWN EXPENCE, AND ALL OUR CARS ARE CASH DEAL P***S AND WE DO NOT GIVECK TOWARD ANY PURCHASE.MER PURCHASES A CAR FROM OUR INVENTORY, HE/ SHE WILL RECEIVE ALL KEYS / HEY CAME WITH THAT VEHICLE AT THE TIME OF THE PURCHASE REGARDING VALUE OF $1,ON MARCH 9, WE ARE SEWN WILL PAY ALL IS COMPLAINT MS [redacted] ACTUALLY PURCHASED HER VEHICLE ON FEBRUARY FOR A AND NOT LIKE SHE STATED ON HER COMPLAINT THAT SHE PURSHASED HER CAR FOR A VALUE OF $1,900.00, AND ALSO MS [redacted] SIGNED THE BUYER GUIDE THAT THE CAR "AS IS- NO WARRANTY" WHICH MEANS THAT MS [redacted] AGREED THAT SHE E COSTS FOR ANY REPAIRS (SEE ATTACHED DOCUMENTS)IF YOU HAVE THANKS AND NY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT ***-***-***, AVE A BLESSED DAY

MLK AUTO MARTIN LUTHER KING SAN ANTONIO, TEXAS 210-589- 0.75in;">COMPLAINT # [redacted] WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTERED OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND NOT WHAT IS CLAIMING MR [redacted] OUR POLICY IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY CAN BE MISSED AND IT IS NOTED THAT IN # & # (PLEASE SEE ATTACHED DOCUMENT) MR, [redacted] CAME & CHECKED THE CAR TWO DIFFERENT TIMES, AND DID SEE THE TITLE BECAUSE HE WANTS TO MAKE SURE THAT WE HAVE THE TITLE AND THE CAR HAS A BLUE TITLE, IN THE SECOND TIME, HE REQUESTED/ ASKED US TO REPLACE THE WINDSHIELD BECAUSE IT HAS LITTLE CRACK ON THE PASSENGER SIDE AND CHANGE THE TIRES BECAUSE HE DOES NOT WANT TO DO IT LATER ON DOWN THE ROAD WHEN IT IS TIME TO BE CHANGED AND THIS IS WILL BE INCLUDED IN THE SALES PRICEAND WHILE HE LIVES FAR FROM OUR PLACE & BECAUSE HIS SCHEDULE CONFLICT WITH OUR CLOSING TIME AND ALSO WITH HIS CHILDREN WORK SCHEDULE, HE ASKED US IF HE CAN TAKE THE CAR HOME THEN BRING BACK THE CAR & PAY USWE TOLD HIM THAT ONCE WE PRINT YOUR BUYER TAG, THE CAR IS YOURS & WHILE WE DON'T FINANCE, WE HAVE TO COLLECT ALL THE MONEY UP FRONT, SO HE AGREED TO PUT $DOWN TO HOLD THE CAR & THAT WAY WE CAN WORK ON THE CAR & WHEN IT IS DONE HE CAN COME & PICK IT UP & WE DID EXPLAIN TO HIM THAT THIS MONEY IS NOT REFUNDABLE IN CASE HE CHENGED HIS MIND AND ESPECIALLY BECAUSE WE ARE GOING TO DO THE WORK HE REQUESTED US AND WE DON'T HAVE TO DO IT BECAUSE IT IS EXTRA EXPANSE ON OUR END BUT WE JUST DID IT JUST TO PLEASE OUR CUSTOMER (ALL OUR CARS ARE SOLD AS IS) AND WE TOLD HIM THAT THE CAR SHOULD BE READY THE NEXT DAY BUT MR [redacted] WASN'T SURE OF COMING BECAUSE OF HIS SCHEDULE AND HE SAID HE MIGHT COME ON SATURDAY & WE TOLD HIM IF HE IS SURE HE IS COMING ON SATURDAY WE CAN STAY LONGER AND WAIT FOR HIM BECAUSE WE CLOSE EARLIER THAN USUAL ON SATURDAYS.THE NEXT DAY IN THE AFTERNOON MR [redacted] CHANGED HIS MIND AND HE SAID THAT HE SAW ANOTHER CAR THAT IS CLOSE BY AND HE NEEDS TO LOOK AT IT AND CHECK IT OUT AND THIS IS WAS AFTER THE WORK BEEN DONE AND THE CAR HAVE BEEN ALL DETAILED LIKE HE REQUESTED, AND HE WANTED HIS MONEY BACK AND WHEN WE TOLD HIM THAT THE MONEY IS NOT REFUNDABLE (NOTE IT IN # FROM OUR POLICY) & THAT WE DID EXPLAIN TO HIM BEFORE HE PUT THE MONEY DOWN, HE GOT UPSET AND MADE SEVERAL RACESSIT COMMENTS TOWARD US

[redacted] March **, Please consider this letter as a respond to the complaint that was filled with the Revdex.com under Complaint # [redacted] When you go to do inspection on any car, the inspection will cover the light, make sure the light will be red when you hit the brake, mirror, Windshield, horn, gas cap, turn signal,and it doesn't cover on how the engine or transmission functionAt the time of the inspection on the Mazda everything was functioning fine Any customer walks into our lot has the opportunity to inspect and test the car before buying itAlso, all of our vehicles are sold "AS IS"We don't provide/give any warranty on any car we sell, and we make sure our costumer(s) know and understand that all the sales are finalAll this information is told to any of our customers when they inquire about any of our vehiclesThe person whom had file, "the complaint, ID [redacted] " was informed about all of what is stated herein, and he signed documents to that effect, please refer to the attached signed and initialed documents by the buyer of the herein referenced vehicle, the [redacted] Should there be any question with regard to this matter, please feel free to contact us Sincerely; MLK Auto

COMPLAINT # [redacted] WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTER OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND ANY DEPOSIT BEEN DONE TOWARD ANY VEHICLE IS NONE REFUNDABLE IN CASE THE CUSTOMER CHANGED HIS/HER MIND BUT IT CAN BE APPLIED TOWARD ANY OTHER VEHICLE, THIS IS ALSO STATED ON OUR POLICY WHICH IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY THEY CAN BE MISSED AND WE POINT THEM OUT TO OUR CUSTOMERS IN ORDER TO READ THEM.REGARDING THIS COMPLAIN, [redacted] ***, IS ABOUT YEARS OLD, CAME TO OUR LOT AROUND 5:PM TO CHECK OUT A FORD MUSTANG ON DECEMBER 28, & HE TEST DRIVE SEVERAL FORD MUSTANG (WE HAVE FORD MUSTANG IN OUR INVENTORY) AND AN IMPALA, WE USUALLY CLOSE AT : PM , BUT THAT DAY, WE STAYED UNTIL 7:PM BECAUSE WE WANT [redacted] TO TAKE HIS TIME AND TEST DRIVE THE CARS HE LIKES SO HE CAN BE SATISFIED WITH HIS DECISION, AND [redacted] DECIDED TO TAKE THE IMPALA AND HE WAS ADVISED FROM THE BEGINNING THAT WE DON'T FINANCE AND ALL OUR CARS ARE CASH DEAL, AND HE IS BEEN TOLD ABOUT OUR POLICY AND HE AGREED TO IT [redacted] TOLD US THAT HIS FRIENDS DROPED HIM OFF AND HE THOUGHT THAT HE IS GOING TO TAKE THE FORD AND WHILE, HE LIKED THE IMPALA WHICH COST MORE THAN THE FORD THAT HE WAS PLANNING TO PURCHASE HE ASKED US TO TAKE THE VEHICLE BECAUSE IT GET TOO LATE AND DARK AND HE WILL COME THE NEXT OAY TO FINISH THE TRANSACTION AND HE TOLD US THAT HE IS IN THE MILLITARY AND HE LIVES FAR, SO WE TOLD•HIM THAT WE TRUST OUR MILITARY PEOPLE AND HE MADE A PROMICE THAT HE IS GOING TO BE BEFORE 10:AM THE NEXT DAY TO PAY THE REST OF THE MONEY WHICH IS $NINE HUNDRED DOLLARS AND HE GAVE US HIS PHONE # WHICH IS ***-**7- [redacted] (SEE ATTACHED RECEIPT) [redacted] DID WANT THE IMPALA BECAUSE HE PUT MONEY DOWN AS A DEPOSIT AND HE WAS ADVISED THAT THE DEPOSIT IS NOT REFUNDABLE AND WE POINTED TO OUR POLICY (SEE ATTACHED DOCUMENT), [redacted] SAID I KNOW, I WANT THE CAR AND THAT IS WHY I'M PUTTING ALL THE MONEY DOWN AND I'M GOING TOMORROW TO FINISH THE REST BECAUSE THIS IS ALL I HAVE RIGHT NOW AND THE BANK IS CLOSED NOW.THE NEXT DAY CAME & [redacted] DID NOT SHOW UP, WE TRIED TO CALL THE # HE GAVE US BUT THAT NUMBER WAS NOT A WORKING #, AND WE HEAD OUT TO DO OUR WORK WHICH PULLING CARS FROM THE AUCTIONAFTER 1:PM [redacted] CALL US FROM A DIFFERENT # AND HE SAID THAT HE IS OUTSIDE BY THE LOTS, WE TOLD HIM THAT OUR APPOINTMENT WAS AT 10:AND HE DID NOT SHOW UP & WE TRIED TO CALL HIM BUT THE # IS NOT A WORKING #, AND WE TOLD HIM WHEN WE ARE DONE MOVING CARS, WE WILL CONTACT HIMWHEN I GOT TO THE SHOP AND DONE WITH THE FIRST LOAD AND AFTER MINUTES OF BEING THERE [redacted] SHOWED UP WITH AN OLDER MAN, THE OLDER MAN INTRUDUCED HIMSELF AS [redacted] ***'S FATHERTHE FATHER DID ALL THE TALKING AND HE TOLD ME THAT HE IS A BUSINESS MAN AND HE KNOWS AND WORKS WITH DEALERSHIP AND HE WANTS [redacted] TO PURCHASE A CAR FROM THE OTHER PEOPLE, I TOLD HIM THAT [redacted] MADE A COMMITMENT WITH US AND HE LIKED THE CAR AND TOLD US THAT HE IS GOING TO PAY US THE REST OF THE MONEY THE NEXT DAY AND WE DID TRUST HIM BECAUSE HE IS A MILITARY MAN AND ALSO [redacted] MENTIONNED THAT IF HE DECIDED TO GO AND GET THE FORD, IF IT IS OK WITH US, WE TOLD HIM YES, THE GENTLEMAN DID NOT LIKE WHAT I TOLD HIM, HE GOT UPSET AND HE TOW [redacted] NOT TO SAY OR ANSWER ANYTHING AND HE IS GOING TO CALL THE NEWS AND HE THREATENNED US TO FILE A LAWSUIT AND CALL THE POLICE , THEN I LOOKED TOWARD [redacted] BECAUSE THE DEAL WAS DONE WITH HIM AND HE IS AN ADULT AND I TOLD HIM THAT IF HE WANTS TO GET THE FORD HE IS MORE THAN WELCOME BUT I WAND TO KNOW WHICH ONE AND I HAVE TO SEE WHAT HE IS GOING TO OWE US DEPENDING ON THE FORD HE CHOOSE BUT THE GENTELMEN TOLD [redacted] TO GO OUTSIDE AND THEY HEAD OUT AND THE GENTLEMAN SAID THAT HE WANTS TO CALL THE POLICE, I TOLD HIM THAT HE CAN DO WHATEVER HE WANTS, AND [redacted] STILL OWE US $THEY BOTH WAITED OUTSIDE AND WE HEAD BACK TO FINISH OUR WORK (PULLING CARS) AFTER WE FINISHED AND HEAD BACK TO THE LOT, WE CALLED THE # THAT [redacted] CALLED US FROM BUT NOBODY PICKED UP THE PHONE.THE IMPALA IS NOT IN OUR POSSESSION, AND [redacted] STILL DID NOT SHOW UP TO EITHER PAY US THE REST OF THE MONEY SO THE TRANSFER COULD BE DONE, NOR GETTING THE FORDWE KEPT TRYING CALLING THE # [redacted] GAVE US AND STILL THAT NUMBER IS A NONE WORKING #.IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT ***-***-*** THANKS AND HAVE A BLESSED DAY

Complaint: [redacted] I am rejecting this response because: MLK Auto refuses to address the actual reason for my not buying the car, namely the documented odometer fraud I take issue with MLK for making statements about what had transpiredIn particular, I take great exception for the crude attempt with his spurious accusation about racist commentsThis is only meant to cloud the issue at hand which MLK fails to addressThe only personal interaction I had had with [redacted] was when I discovered we both were members of the same religionHe even tried to create more of a religious affinity with me by telling me he teaches religious classes at his ChurchI must say, this tactic worked, because I initially felt more comfortable dealing with him I do not know whether MLK is directly or indirectly involved with tampering with the car odometer, but as the dealer he is certainly responsibleI have furnished documents to prove this fraud I gave MLK Auto a $deposit in good faith contingent on MLK's good faith I demand a refund or I will go to any length to persue fraud chargesI brought my kids down to his lot to test drive and buy the car on the day in question, at 5:pm approxEarly that morning [redacted] and I negotiated a deal for the car contingent on his replacing the windshield and washing/detailing the car When I arrived at 5:00: 1- I realized that MLK auto did not replace windshield(MLK indicated it would be done by 2:00-3:that same afternoon) 2-The car was still not clean( [redacted] somehow tried to excuse this by claiming he had a new employee washing the cars) I brought the above two points to George's attention and he attempted to pressure me to buy the car I told him I would pay him only when he had fullfilled his part of deal(fixing windshield and properly cleaning car)I grew suspicious of MLK Auto's methods and told them I would be back the next day to buy when they had fullfilled their obligationsThe next day, because of my suspicions, I Checked with Auto Check(see documents) service and discovered that MLK was perpetrating a vehicle fraud with phony mileage readingsI called MLK and told of of my findings [redacted] went into a tirade, but never even discussed the odomoter issueHe tried to place blame on me with spurious insinuations I told him I could not proceed under the circumstances and expected my deposit back In addition, I am requesting $for the Auto Check fee and $for gas I had to put into his car during my test driveMy total request is $ Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I for one didnt test drive the vehicleHe let me turn it on and look at the vehicle inside and out and he also let me and my sister and her friend look at the motorHe then drove it up for me when I completed the paper work and he quickly checked the oil and placed an inspection sticker on itWhen I completed the buy and left to gas up, I called him because the oil pressure light was on and he said it would go awayHe stated he was a mechanic so I found no need to take to a mechanic considering im not from [redacted] ( [redacted] , **) I just dont find it fair that he sold me a vehicle that the motor went out withing 45-mins from buying itI still have the motor as proof it went out due to running it without oil Regards, [redacted]

Complaint: ***
I am rejecting this response because: They have mislead and miss represented the fact of the saleI have a receipt dated Jan in which I purchased the carUpon the transaction taking place I was told I could not take the car until the title came back in my name in about ten daysI then took back $and told them they can have it when I get the car. The shady car dealer 'delivered' the car to my home on a trailer on Jan 26th 2015, my neighbors witnessed the deliveryThis car was a lemon, with major electrical proble** nor do I know what happen during the eleven days while waiting on the title. George not only lied in his response about not allowing me the car until the title came back in my name but also it see** to appear he think can take advantage and get away with itHad his response in this matter would have been one of 'honesty' and 'compromise' this matter could have been resolved here and no further waste of timeI am not one who can afford to give away $2700 nor will I allow myself to be taken advantage ofI am hoping for a resolution and an end to this matter
Regards,
*** ***

Complaint: ***
I am rejecting this response because:MLK Auto refuses to address the actual reason for my not buying the car, namely the documented odometer fraud I take issue with MLK for making statements about what had transpiredIn particular, I take great exception for the crude attempt with his spurious accusation about racist commentsThis is only meant to cloud the issue at hand which MLK fails to addressThe only personal interaction I had had with *** was when I discovered we both were members of the same religionHe even tried to create more of a religious affinity with me by telling me he teaches religious classes at his ChurchI must say, this tactic worked, because I initially felt more comfortable dealing with him. I do not know whether MLK is directly or indirectly involved with tampering with the car odometer, but as the dealer he is certainly responsibleI have furnished documents to prove this fraud I gave MLK Auto a $deposit in good faith contingent on MLK's good faith I demand a refund or I will go to any length to persue fraud charges.I brought my kids down to his lot to test drive and buy the car on the day in question, at 5:pm approxEarly that morning *** and I negotiated a dealfor the car contingent on his replacing the windshield and washing/detailing the car When I arrived at 5:00: 1- I realized that MLK auto did not replace windshield(MLK indicated it would be done by 2:00-3:that same afternoon). 2-The car was still not clean(*** somehow tried to excuse this by claiming he had a new employee washing the cars). I brought the above two points to George's attention and he attempted to pressure me to buy the car I told him I would pay him only when he had fullfilled his part of deal(fixing windshield and properly cleaning car)I grew suspicious of MLK Auto's methods and told them I would be back the next day to buy when they had fullfilled their obligationsThe next day, because of my suspicions, I Checked with Auto Check(see documents) service and discovered that MLK was perpetrating a vehicle fraud with phony mileage readingsI called MLK and told of of my findings*** went into a tirade, but never even discussed the odomoter issueHe tried to place blame on me with spurious insinuations I told him I could not proceed under the circumstances and expected my deposit back. In addition, I am requesting $for the Auto Check fee and $for gas I had to put into his car during my test driveMy total request is $
Regards,
*** ***

MLK AUTO*** *** *** *** *** *** ***COMPLAINT # ***WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTER OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND THIS IS ALSO
STATED ON OUR POLICY WHICH IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY THEY CAN BE MISSED AND WE HAVE OUR CUSTOMER SIGN THE DOCUMENT THAT WE TOLD THEM TO BRING THEIR OWN MECHANIC WHEN THEY PURCHASE THE VEHICLE THAT THEY LIKE (PLEASE SEE ATTACHED DOCUMENT)REGARDING MS *** COMPLAIN, THE FIRST VEHICLE THAT SHE DID TEST DRIVE WAS A GREAT CAR & IN VERY GOOD CONDITION AS FAR MECHANECLY, AND THE VEHICLE HAS COLD AC,...ETC AND MS *** KNEW THAT THE VEHICLE DOESNHAVE ANOUGH GAS IN ITSHE TOOK THE VEHICLE FOR FEW HOURS AND DIDN'T PUT ANY GAS IN IT & AS EVERYBODY KNOWS CARS NEED GAS IN ORDER TO RUNWHEN WE CHECKED THE VEHICLE, THE GAS GAUGE WAS ON EMPTY & WHEN WE ADD GAS TO THE VEHICLE, IT STARTED RIGHT AWAY, THEN SHE CLAIMED THAT SHE DOESN'T LIKE THE CAR BECAUSE IT IS CONVERTIBLE AND SHE WOULD LIKE TO GET DIFFERENT ONE, SO MS *** AFTER THAT SHE TESTED TWO DIFFERENT CARS AND SHE CHOSE THE MALIBU BECAUSE SHE LIKES IT.MS *** BEEN TOLD THAT SHE CAN GET A MECHANIC ON HER OWN EXPENSE TO CHECK THE CAR BECAUSE WE SELL ALL OUR CARS AS IS WITH NO WARRANTY BUT SHE REFUSED AND MS *** DID SIGN THE PAPPERS (PLEASE SEE ATTACHED DOCUMENTS.)FEW DAYS LATER SHE COMPLAINED ABOUT THE CAR, WE CHECKED IT & IT WAS RUNNING GOOD, WE DROVE THE VEHICLE WITH HER UNCLE AND THE A/C WAS ON & A SPEED EXCEEDING MILE AN HOUR FOR ABOUT MINUTES AND THEY WERE ALL HAPPY ABOUT THE CAR AND MS *** SAID THAT SHE IS GOING TO PICK UP THE CAR AFTER HER WORK AND SHE DIDANOTHER DAY MS *** SAID THAT SHE CHANGED HER MIND & SHE DOESN'T WANT THE CAR & SHE WANTS HER MONEY BACK, WE TOLD HER THAT FIRST YOU CLAIMED THAT THE CAR IS NOT WORKING PROPERLY & WE CHECKED IT FOR YOU AND NOTHING WAS WRONG AND THE CAR IS ALREADY BEEN TRANSFERRED TO YOU & YOU ARE GOING TO RECEIVE THE TITLE SOON AT THE ADDRESS YOU PROVIDED AND THE CAR IS NOT OUR RESPONSIBILTY, BUT IT SEEMS THAT MS *** IS NOT UNDERSTANDINGWE ALREADY CONTACTED THE DMV OFFICE.AS WE STATED BEFORE THE CAR HAS BEEN TRANSFERRED TO MS *** NAME AND MS *** SIGNED THE BUYERS GUIDE THAT STATES THAT WE ARE SELLING THE CAR AS IS WITH NO WARRANTY (SEE ATTACHED DOCUMENT)IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT ***THANKS AND HAVE A BLESSED DAY

" letter-spacing: -1.3pt;">2015-08-09:SA25/» 512-445-P 2/
MLK AUTO MARTIN LUTHER KING SAN ANTONIO, TEXAS 210-589-COMPL INT # [redacted] DEAR **[redacted] AS PER OUR PHONE CONVERSATION, ATTACHED ARE THE DOCUMENTS SIGNED BY **DENNIS RAY ELL S (THE BUYER) FOR YOUR RECORDS.
**.[redacted] DID TEST DRIVE THE CAR BEFORE BUYING IT & HE SIGNED A DOCUMENT THAT WE M THE PERMISSION TO BRING HIS OWN MECHANIC AT HIS OWN EXPENSE BUT HE TO BRING ONE (EXHIBIT # 1), ALSO **[redacted] DID SIGN & HE IS AWARE OF THAT WE ING THE CAR AS IS AND WITH NO WARRANTY (SEE BUYERS GUIDE)I ATTACHED ALSO THE BILL OF SALE ALONG WITH A COPY OF THE 130-U SHOWING THE SALE PRICE F THE CARTHE VTR SHOWS THAT THE CAR WAS ASSIGNED AND BEEN TRANSF RRED TO THE CUSTOMER'S NAME THE SAME DAY (ALSO IT MEANS THAT HE GOT THE METTA PLATES & WINSHIELD STICKER THAT DAY)THE CUSTOMER DROVE WITH HIS CAR OFF THE LO THE DAY WE TRANSFER THE TITLE & HE WAS TOLD THAT HE IS GOING TO RECEIVE THE TITLE W THIN BUSINESS DAY TO THE ADDRESS HE PROVIDED US AND I HAVE NO CLUE WHY HE IS CLAIMING THAT HE DIDN'T GET THE CAR THE DAY WE SIGNED & TRANSFER THE PAPER WORK OVER TO HIS NAMEI JUST WANT TO MENSION THAT MERCEDES ARE CONSIDERED LUXURY CARS AND NOT ALL MECHANICS CAN WORK ON THESE TYPE OF CARS AND ALSO WE DON'T KNOW IF HE TOOK GOOD CARE OF HIS CAR SINCE HE BOUGHT IT ON JANUARY 26, IF YOU AVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT [redacted]THANKS AND HAVE A BLESSED DAY [redacted]

[redacted]
0.15pt; font-family: 'Times New Roman'; color: #3f5870;">
[redacted]
March **, 2014
 
 
Please consider this letter as a respond to the complaint that was filled with the Revdex.com under Complaint # [redacted].
When you go to do inspection on any car, the inspection will cover the light, make sure the light will be red when you hit the brake, mirror, Windshield, horn, gas cap, turn signal,... and it doesn't cover on how the engine or transmission function. At the time of the inspection on the 99 Mazda 626 everything was functioning fine.
Any customer walks into our lot has the opportunity to inspect and test the car before buying it. Also, all of our vehicles are sold "AS IS". We don't provide/give any warranty on any car we sell, and we make sure our costumer(s) know and understand that all the sales are final. All this information is told to any of our customers when they inquire about any of our vehicles. The person whom had file, "the complaint, ID [redacted]" was informed about all of what is stated herein, and he signed documents to that effect, please refer to the attached signed and initialed documents by the buyer of the herein referenced vehicle, the [redacted] .
Should there be any question with regard to this matter, please feel free to contact us.
Sincerely;
MLK Auto

COMPLAINT #ALL CUSTOM E SELL ALL OUR I MECHANIC AT ANY REFUND BWHEN A CU REMOTE THAT  [redacted]WHO ENTER OUR LOT, WE TELL/EXPLAIN THEM ABOUT OUR POLICY AND THAT WERS AS IS WITH NO WARRANTY AND THEY HAVE THE RIGHT TO BRING THEIR OWNHEIR OWN EXPENCE, AND ALL OUR...

CARS ARE CASH DEAL P[redacted]S AND WE DO NOT GIVECK TOWARD ANY PURCHASE.MER PURCHASES A CAR FROM OUR INVENTORY, HE/ SHE WILL RECEIVE ALL KEYS / HEY CAME WITH THAT VEHICLE AT THE TIME OF THE PURCHASE.  REGARDING VALUE OF $1,5 ON MARCH 9, WE ARE SEWN WILL PAY ALL  IS COMPLAINT MS. [redacted] ACTUALLY PURCHASED HER VEHICLE ON FEBRUARY 2016 FOR A 0.00 AND NOT LIKE SHE STATED ON HER COMPLAINT THAT SHE PURSHASED HER CAR 016 FOR A VALUE OF $1,900.00, AND ALSO MS. [redacted] SIGNED THE BUYER GUIDE THAT THE CAR "AS IS- NO WARRANTY" WHICH MEANS THAT MS. [redacted] AGREED THAT SHE E COSTS FOR ANY REPAIRS (SEE ATTACHED DOCUMENTS). IF YOU HAVE THANKS AND  NY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT [redacted], AVE A BLESSED DAY

Mr. George and his wife made the purchase of my sons truck an easy one. They were kind, honest and curtious throughout our experience. We bought the truck on Saturday (8/6) and had our license plates today, Monday (8/8). Mr. George encouraged us to bring a mechanic to inspect the truck, which we did and found all disclosures to be correct. I'm glad I followed my instincts and gave them the benefit of the doubt, contrary what the previous reviews had to say about this business. I wish more people would take the time to post positive experiences because they would probably out weigh the negative ones. Thank you!

MLK AUTO[redacted]COMPLAINT # [redacted]WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTER OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN...

EXPENSE AND THIS IS ALSO STATED ON OUR POLICY WHICH IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY THEY CAN BE MISSED AND WE HAVE OUR CUSTOMER SIGN THE DOCUMENT THAT WE TOLD THEM TO BRING THEIR OWN MECHANIC WHEN THEY PURCHASE THE VEHICLE THAT THEY LIKE (PLEASE SEE ATTACHED DOCUMENT)REGARDING MS [redacted] COMPLAIN, THE FIRST VEHICLE THAT SHE DID TEST DRIVE WAS A GREAT CAR & IN VERY GOOD CONDITION AS FAR MECHANECLY, AND THE VEHICLE HAS COLD AC,...ETC AND MS [redacted] KNEW THAT THE VEHICLE DOESN7 HAVE ANOUGH GAS IN IT. SHE TOOK THE VEHICLE FOR FEW HOURS AND DIDN'T PUT ANY GAS IN IT & AS EVERYBODY KNOWS CARS NEED GAS IN ORDER TO RUN. WHEN WE CHECKED THE VEHICLE, THE GAS GAUGE WAS ON EMPTY & WHEN WE ADD GAS TO THE VEHICLE, IT STARTED RIGHT AWAY, THEN SHE CLAIMED THAT SHE DOESN'T LIKE THE CAR BECAUSE IT IS CONVERTIBLE AND SHE WOULD LIKE TO GET DIFFERENT ONE, SO MS [redacted] AFTER THAT SHE TESTED TWO DIFFERENT CARS AND SHE CHOSE THE MALIBU BECAUSE SHE LIKES IT.MS [redacted] BEEN TOLD THAT SHE CAN GET A MECHANIC ON HER OWN EXPENSE TO CHECK THE CAR BECAUSE WE SELL ALL OUR CARS AS IS WITH NO WARRANTY BUT SHE REFUSED AND MS [redacted] DID SIGN THE PAPPERS (PLEASE SEE ATTACHED DOCUMENTS.)FEW DAYS LATER SHE COMPLAINED ABOUT THE CAR, WE CHECKED IT & IT WAS RUNNING GOOD, WE DROVE THE VEHICLE WITH HER UNCLE AND THE A/C WAS ON & A SPEED EXCEEDING 60 MILE AN HOUR FOR ABOUT 30 MINUTES AND THEY WERE ALL HAPPY ABOUT THE CAR AND MS [redacted] SAID THAT SHE IS GOING TO PICK UP THE CAR AFTER HER WORK AND SHE DID. ANOTHER DAY MS [redacted] SAID THAT SHE CHANGED HER MIND & SHE DOESN'T WANT THE CAR & SHE WANTS HER MONEY BACK, WE TOLD HER THAT FIRST YOU CLAIMED THAT THE CAR IS NOT WORKING PROPERLY & WE CHECKED IT FOR YOU AND NOTHING WAS WRONG AND THE CAR IS ALREADY BEEN TRANSFERRED TO YOU & YOU ARE GOING TO RECEIVE THE TITLE SOON AT THE ADDRESS YOU PROVIDED AND THE CAR IS NOT OUR RESPONSIBILTY, BUT IT SEEMS THAT MS [redacted] IS NOT UNDERSTANDING. WE ALREADY CONTACTED THE DMV OFFICE.AS WE STATED BEFORE THE CAR HAS BEEN TRANSFERRED TO MS [redacted] NAME AND MS [redacted] SIGNED THE BUYERS GUIDE THAT STATES THAT WE ARE SELLING THE CAR AS IS WITH NO WARRANTY (SEE ATTACHED DOCUMENT)IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT [redacted]. THANKS AND HAVE A BLESSED DAY

COMPLAINT # [redacted]
WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTER OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND ANY DEPOSIT BEEN DONE TOWARD ANY VEHICLE IS NONE REFUNDABLE IN CASE THE CUSTOMER CHANGED HIS/HER MIND BUT IT CAN BE APPLIED TOWARD ANY OTHER VEHICLE, THIS IS ALSO STATED ON OUR POLICY WHICH IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY THEY CAN BE MISSED AND WE POINT THEM OUT TO OUR CUSTOMERS IN ORDER TO READ THEM.REGARDING THIS COMPLAIN, [redacted], IS ABOUT 23 YEARS OLD, CAME TO OUR LOT AROUND 5:00 PM TO CHECK OUT A FORD MUSTANG ON DECEMBER 28, 2016 & HE TEST DRIVE SEVERAL FORD MUSTANG (WE HAVE 4 FORD MUSTANG IN OUR INVENTORY) AND AN IMPALA, WE USUALLY CLOSE AT 6 : 00 PM , BUT THAT DAY, WE STAYED UNTIL 7:00 PM BECAUSE WE WANT [redacted] TO TAKE HIS TIME AND TEST DRIVE THE CARS HE LIKES SO HE CAN BE SATISFIED WITH HIS DECISION, AND [redacted] DECIDED TO TAKE THE IMPALA AND HE WAS ADVISED FROM THE BEGINNING THAT WE DON'T FINANCE AND ALL OUR CARS ARE CASH DEAL, AND HE IS BEEN TOLD ABOUT OUR POLICY AND HE AGREED TO IT. [redacted] TOLD US THAT HIS FRIENDS DROPED HIM OFF AND HE THOUGHT THAT HE IS GOING TO TAKE THE FORD AND WHILE, HE LIKED THE IMPALA WHICH COST MORE THAN THE FORD THAT HE WAS PLANNING TO PURCHASE HE ASKED US TO TAKE THE VEHICLE BECAUSE IT GET TOO LATE AND DARK AND HE WILL COME THE NEXT OAY TO FINISH THE TRANSACTION AND HE TOLD US THAT HE IS IN THE MILLITARY AND HE LIVES FAR, SO WE TOLD•HIM THAT WE TRUST OUR MILITARY PEOPLE AND HE MADE A PROMICE THAT HE IS GOING TO BE BEFORE 10:00 AM THE NEXT DAY TO PAY THE REST OF THE MONEY WHICH IS $900.00 NINE HUNDRED DOLLARS AND HE GAVE US HIS PHONE # WHICH IS [redacted]-**7-[redacted] (SEE ATTACHED RECEIPT). [redacted] DID WANT THE IMPALA BECAUSE HE PUT MONEY DOWN AS A DEPOSIT AND HE WAS ADVISED THAT THE DEPOSIT IS NOT REFUNDABLE AND WE POINTED TO OUR POLICY (SEE ATTACHED DOCUMENT), [redacted] SAID I KNOW, I WANT THE CAR AND THAT IS WHY I'M PUTTING ALL THE MONEY DOWN AND I'M GOING TOMORROW TO FINISH THE REST BECAUSE THIS IS ALL I HAVE RIGHT NOW AND THE BANK IS CLOSED NOW.THE NEXT DAY CAME & [redacted] DID NOT SHOW UP, WE TRIED TO CALL THE # HE GAVE US BUT THAT NUMBER WAS NOT A WORKING #, AND WE HEAD OUT TO DO OUR WORK WHICH PULLING CARS FROM THE AUCTION. AFTER 1:00 PM [redacted] CALL US FROM A DIFFERENT # AND HE SAID THAT HE IS OUTSIDE BY THE LOTS, WE TOLD HIM THAT OUR APPOINTMENT WAS AT 10:00 AND HE DID NOT SHOW UP & WE TRIED TO CALL HIM BUT THE # IS NOT A WORKING #, AND WE TOLD HIM WHEN WE ARE DONE MOVING CARS, WE WILL CONTACT HIM. WHEN I GOT TO THE SHOP AND DONE WITH THE FIRST LOAD AND AFTER 10 MINUTES OF BEING THERE [redacted] SHOWED UP WITH AN OLDER MAN, THE OLDER MAN INTRUDUCED HIMSELF AS [redacted]'S FATHER. THE FATHER DID ALL THE TALKING AND HE TOLD ME THAT HE IS A BUSINESS MAN AND HE KNOWS  AND WORKS WITH DEALERSHIP AND HE WANTS [redacted] TO PURCHASE A CAR FROM THE OTHER PEOPLE, I TOLD HIM THAT [redacted] MADE A COMMITMENT WITH US AND HE LIKED THE CAR AND TOLD US THAT HE IS GOING TO PAY US THE REST OF THE MONEY THE NEXT DAY AND WE DID TRUST HIM BECAUSE HE IS A MILITARY MAN AND ALSO [redacted] MENTIONNED THAT IF HE DECIDED TO GO AND GET THE FORD, IF IT IS OK WITH US, WE TOLD HIM YES, THE GENTLEMAN DID NOT LIKE WHAT I TOLD HIM, HE GOT UPSET AND HE TOW [redacted] NOT TO SAY OR ANSWER ANYTHING AND HE IS GOING TO CALL THE NEWS AND HE THREATENNED US TO FILE A LAWSUIT AND CALL THE POLICE , THEN I LOOKED TOWARD [redacted] BECAUSE THE DEAL WAS DONE WITH HIM AND HE IS AN ADULT AND I TOLD HIM THAT IF HE WANTS TO GET THE FORD HE IS MORE THAN WELCOME BUT I WAND TO KNOW WHICH ONE AND I HAVE TO SEE WHAT HE IS GOING TO OWE US DEPENDING ON THE FORD HE CHOOSE BUT THE GENTELMEN TOLD [redacted] TO GO OUTSIDE AND THEY HEAD OUT AND THE GENTLEMAN SAID THAT HE WANTS TO CALL THE POLICE, I TOLD HIM THAT HE CAN DO WHATEVER HE WANTS, AND [redacted] STILL OWE US $900.00. THEY BOTH WAITED OUTSIDE AND WE HEAD BACK TO FINISH OUR WORK (PULLING CARS) AFTER WE FINISHED AND HEAD BACK TO THE LOT, WE CALLED THE # THAT [redacted] CALLED US FROM BUT NOBODY PICKED UP THE PHONE.THE IMPALA IS NOT IN OUR POSSESSION, AND [redacted] STILL DID NOT SHOW UP TO EITHER PAY US THE REST OF THE MONEY SO THE TRANSFER COULD BE DONE, NOR GETTING THE FORD. WE KEPT TRYING CALLING THE # [redacted] GAVE US AND STILL THAT NUMBER IS A NONE WORKING #.
IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT [redacted].
THANKS AND HAVE A BLESSED DAY

MLK AUTO 1623 MARTIN LUTHER KING SAN ANTONIO, TEXAS 78203 210-589-9997 COMPLAINT # [redacted] WE AT MLK AUTO TELL ALL CUSTOMERS WHO ENTERED OUR LOT THAT THEY ARE WELCOMED TO BRING ANY MECHANIC & RUN THEIR OWN CAR FACTS ON ANY VEHICLE THEY LIKE FROM OUR INVENTORY AT THEIR OWN EXPENSE AND NOT...

WHAT IS CLAIMING MR. [redacted]. OUR POLICY IS POSTED SEVERAL PLACES ON THE WALLS AND THERE IS NO WAY CAN BE MISSED AND IT IS NOTED THAT IN # 2 & # 3 (PLEASE SEE ATTACHED DOCUMENT) MR, [redacted] CAME & CHECKED THE CAR TWO DIFFERENT TIMES, AND DID SEE THE TITLE BECAUSE HE WANTS TO MAKE SURE THAT WE HAVE THE TITLE AND THE CAR HAS A BLUE TITLE, IN THE SECOND TIME, HE REQUESTED/ ASKED US TO REPLACE THE WINDSHIELD BECAUSE IT HAS LITTLE CRACK ON THE PASSENGER SIDE AND CHANGE THE TIRES BECAUSE HE DOES NOT WANT TO DO IT LATER ON DOWN THE ROAD WHEN IT IS TIME TO BE CHANGED AND THIS IS WILL BE INCLUDED IN THE SALES PRICE. AND WHILE HE LIVES FAR FROM OUR PLACE & BECAUSE HIS SCHEDULE CONFLICT WITH OUR CLOSING TIME AND ALSO WITH HIS CHILDREN WORK SCHEDULE, HE ASKED US IF HE CAN TAKE THE CAR HOME THEN BRING BACK THE CAR & PAY US. WE TOLD HIM THAT ONCE WE PRINT YOUR BUYER TAG, THE CAR IS YOURS & WHILE WE DON'T FINANCE, WE HAVE TO COLLECT ALL THE MONEY UP FRONT, SO HE AGREED TO PUT $100.00 DOWN TO HOLD THE CAR & THAT WAY WE CAN WORK ON THE CAR & WHEN IT IS DONE HE CAN COME & PICK IT UP & WE DID EXPLAIN TO HIM THAT THIS MONEY IS NOT REFUNDABLE IN CASE HE CHENGED HIS MIND AND ESPECIALLY BECAUSE WE ARE GOING TO DO THE WORK HE REQUESTED US AND WE DON'T HAVE TO DO IT BECAUSE IT IS EXTRA EXPANSE ON OUR END BUT WE JUST DID IT JUST TO PLEASE OUR CUSTOMER (ALL OUR CARS ARE SOLD AS IS) AND WE TOLD HIM THAT THE CAR SHOULD BE READY THE NEXT DAY BUT MR. [redacted] WASN'T SURE OF COMING BECAUSE OF HIS SCHEDULE AND HE SAID HE MIGHT COME ON SATURDAY & WE TOLD HIM IF HE IS SURE HE IS COMING ON SATURDAY WE CAN STAY LONGER AND WAIT FOR HIM BECAUSE WE CLOSE EARLIER THAN USUAL ON SATURDAYS.THE NEXT DAY IN THE AFTERNOON MR. [redacted] CHANGED HIS MIND AND HE SAID THAT HE SAW ANOTHER CAR THAT IS CLOSE BY AND HE NEEDS TO LOOK AT IT AND CHECK IT OUT AND THIS IS WAS AFTER THE WORK BEEN DONE AND THE CAR HAVE BEEN ALL DETAILED LIKE HE REQUESTED, AND HE WANTED HIS MONEY BACK AND WHEN WE TOLD HIM THAT THE MONEY IS NOT REFUNDABLE (NOTE IT IN # 6 FROM OUR POLICY) & THAT WE DID EXPLAIN TO HIM BEFORE HE PUT THE MONEY DOWN, HE GOT UPSET AND MADE SEVERAL RACESSIT COMMENTS TOWARD US .

ATTACHED ARE THE DOCUMENTS SIGNED BY MS. LORI ZAMORA (THE BUYER) SHOWING THAT WE SOLD THE CAR AS IS WITH NO WARRANTY. 
[redacted] DID TEST DRIVE THE CAR BEFORE BUYING IT
IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT ###-###-####.
THANKS AND HAVE A BLESSED...

DAY[redacted]

Complaint: [redacted]
I am rejecting this response because: I for one didnt test drive the vehicle. He let me turn it on and look at the vehicle inside and out and he also let me and my sister and her friend look at the motor. He then drove it up for me when I completed the paper work and he quickly checked the oil and placed an inspection sticker on it. When I completed the buy and left to gas up, I called him because the oil pressure light was on and he said it would go away. He stated he was a mechanic so I found no need to take to a mechanic considering im not from [redacted], **) I just dont find it fair that he sold me a vehicle that the motor went out withing 45-50 mins from buying it. I still have the motor as proof it went out due to running it without oil. 
Regards,[redacted]

2015-08-07 09:53 SA25/224 2105230775 » 512-445-2096 P 2/6 MLK AUTO 1623 MARTIN LUTHER KING SAN ANTONIO, TEXAS 78203 210-589-9997 COMPL INT # [redacted] DEAR . **. [redacted] AS PER OUR PHONE CONVERSATION, ATTACHED ARE THE DOCUMENTS SIGNED BY **. DENNIS RAY ELL S (THE BUYER) FOR YOUR...

RECORDS. **.[redacted] DID TEST DRIVE THE CAR BEFORE BUYING IT & HE SIGNED A DOCUMENT THAT WE M THE PERMISSION TO BRING HIS OWN MECHANIC AT HIS OWN EXPENSE BUT HE TO BRING ONE (EXHIBIT # 1), ALSO **. [redacted] DID SIGN & HE IS AWARE OF THAT WE ING THE CAR AS IS AND WITH NO WARRANTY (SEE BUYERS GUIDE). I ATTACHED ALSO THE BILL OF SALE ALONG WITH A COPY OF THE 130-U SHOWING THE SALE PRICE 0 F THE CAR. THE VTR 500 SHOWS THAT THE CAR WAS ASSIGNED AND BEEN TRANSF RRED TO THE CUSTOMER'S NAME THE SAME DAY (ALSO IT MEANS THAT HE GOT THE METTA PLATES & WINSHIELD STICKER THAT DAY). THE CUSTOMER DROVE WITH HIS CAR OFF THE LO THE DAY WE TRANSFER THE TITLE & HE WAS TOLD THAT HE IS GOING TO RECEIVE THE TITLE W THIN 10 BUSINESS DAY TO THE ADDRESS HE PROVIDED US AND I HAVE NO CLUE WHY HE IS CLAIMING THAT HE DIDN'T GET THE CAR THE DAY WE SIGNED & TRANSFER THE PAPER WORK OVER TO HIS NAME. I JUST WANT TO MENSION THAT MERCEDES ARE CONSIDERED LUXURY CARS AND NOT ALL MECHANICS CAN WORK ON THESE TYPE OF CARS AND ALSO WE DON'T KNOW IF HE TOOK GOOD CARE OF HIS CAR SINCE HE BOUGHT IT ON JANUARY 26, 2015. IF YOU AVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ON US AT [redacted]. THANKS AND HAVE A BLESSED DAY [redacted]