Mo-Dad Utilities

Rented an apartment no clue of Mo Dad. Water covered in rent. Mo dad has charged me almost 500.00 in 6 months. Threat of disconnect
I rented an apartment in which water and garbage was to be paid with rent payment. After a few months of residing here I received a bill for 240.00. I paid 162.01 as I was forced to or threatened disconnect. Now they have posted a disconnect notice on my door for another 236.72. This is a rip off. Horrible company. They do absolutely nothing. 500.00 for sewer service with a six month stay is absurd. Someone needs to stop this scam of a company.

I purchased my home at on Garden Drive in Ponchatoula in 2011. When I bought the house, I was not told that I had services with Mo-Dad. So for 2 years, I did not receive any bill or correspondence from them. Then out of the blue I received a bill saying I owed almost $300. I clearly thought it was unfair to have to pay a balance of $300 when there was no indication that I had the service. So I wrote a letter and emailed it to one of the managers there. My response was a generic, ho-hum reply that basically said that no matter what, I still owed the back pay for utilities even though I have never signed a contract for service or ever received a phone call or ever seen a truck in my neighborhood from the company! I even called to speak to this same person that sent me the reply of the email and he was very rude to say the least! Which is pretty *** as for as customer service is concerned!

So here we are, 2019........ 8 years after I purchased my home and I owe $2,055.36 and they are fixing to disconnect. I am willing to make this right, just as I was willing to 8 years ago.

Paying almost $60 amount for this service is outrageous!!!!!! My water and garbage bill isn't even close to this!!!!! I have tried emailing and calling. No one wants to talk to you but the same person that told me on the phone to email the disconnect department is the same person that sent me the email! It is a shame they have such a monopoly on this service. I am a single mother and there is no way I can even afford that monthly service at that price. I HAVEN'T ONCE SEEN A MO-DAD UTILITIES TRUCK IN MY NEIGHBORHOOD! These improvements that were supposed to be made for this rate increase in 2017 have resulted in absolutely nothing in my part of the woods.

Mo-Dad Utilities LLC charges $283.00 to have sewage service put in my name at my address. This doesn't include water. This is a transfer of service as it is already on. I am renting at this place. This is a totally outrageous fee. I can not use another company because of the location. This company takes advantage of the consumer with outrageous fees, I am disgusted and appalled at the fees.

I paid my montly bill via check on 3/15/18. Check was never deposited to my bank account. On 4/10/18 I stopped payment on the check but mad a payment in the amount on $109.82 to cover previous bill & current. Then I received a letter dated 5/17/18 requesting $20 for insufficient fee due to stop payment. I was told I should have called to let them know I stopped payment. REALLY, whats wrong with this picture. I waited 25 days before I stopped payment and check with the bank to make sure the check didnt post before that transaction was final. Now 2 months after original check written they want me to pay insufficient funds. Unbelievable! I guess I should be thankful it was reduced to $5 instead.