Hello,
The piece was left behind and it was the customers decision that to do with it In good faith we are offering $to resolve this case We feel we bare no liability here but are offering the $as a courtesy
Complaint: ***
I am rejecting this response because:
Regards,
*** * *** ** *** ** *** *** ** *** ** * *** *** * *** *** *** *** *** *** ** *** *** * *** *** *** *** *** ** *** and where do we stand now as I need payment from Moishe's soon-Eventhough they are not honest, I $every month to Moishes for my furniture stored at their storage in LIC since Oct Some of the reviews are negative that they have bugs and
moths that eats up people's furniture etcI pray to god they first reimburse me for the bed, moreover I hope my furniture is not rotting in their storageI thank you
I would like to inform Moishe‘s for the last time after all the details provided in the initial complaint has been overlooked and you are in total denialIT WAS NOT MY DECISION TO LEAVE MY BED BEHIND but IT WAS YOUR MOVERS WHO WENT ON STRIKE AND REFUSED TO MOVE IT VIA STAIRS so it was your staff who pushed me to abandon my bedThis is simple English, so why are you repeatedly accuse me faser instead of accepting your mistakes and bad behaviourI did not get any help from *** when l was desperateHe refused to answer my callsI am honest and I stand by my words unlike you
Your flowery language on your website is contrary to what I experiencedThere is no truth on your websiteYour staff are unprofessional, not skilled, do not know how to wrap furniture and do what they want to dowhere is the justice?
People are not stupidAll this will go public and as a result tarnish your reputation
*** and *** told me that your movers are specially trained to do everything and anything and moving it via stairs is what they always doWhen I was desperate, *** refused to answer or reply to my callsI was flying out the same day
What in your mind was I supposed to do with it, throw it down via the windows??? there is no justice in your answerFor god's sake why don't you accept the facts instead of ducking, circumventing and hiding behind your guilt
I am outraged and fed up because I am still renting storage from you paying $a month since September don't you have any respect for your customers?? In Honesty I am not comfortable keeping your storage anymore with this kind of accusations, lies and dishonest business
*** is very small and word about your behaviour will flare like fire and this is a factThey are your biggest customers
Having said that for you to repeatedly blame me and accuse me falsely that it was my decision for leaving it behind IS A TOTAL LIEAll your replies are consistently packed with liesShame
For you to offer token $is not acceptableNew beds of the same kind costs $5,From the beginning I was reasonable by asking half the price so your token offer adds insult to injuryFor you to say in good faith?????? what faith?
I need my total reimbursement to settle this dispute
Hello, We are sorry however we waived the $fee on delivery and spoke to your husband on the day of the delivery and he was ok with it We are not offering any additional refund as the services were provided
Hello,
The items were delivered timely and within the transportation window promised I spoke to the customer and there was a lamp missing, everything else was ok Moishe's agreed to pay for the lamp The check for $for the lamp will be mailed within a week
Hello,
We have been over the situation several times The piece was left in the apartment and it was your decision what you needed to do with it, months or so later you are asking us where the piece is or for us to pay for a piece that was in your apartment Our FINAL offer is $
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Moishes moving systems delivered the items within the contracted window There was also a long carry fee of $that needed to be paid on delivery and we already refunded the fee of $ We are not offering any further refunds/discounts
Complaint: ***
I am rejecting this response because:
Moishe's purposefully deceived us and lied about promised services Simply delivering our goods (some of which were missing and many of which were broken) does NOT fulfill their contract
Regards,
*** ***
The
delivery was complete The shuttle service is on the contract and was needed There were no issues noted on the move or any phone calls regarding this issues until after the move was complete The customer received what was promised No refund is due to the customer Moishes is good faith is offering $ back to the customer
We have the inventory as signed off and no items missing We have processed the claim which is by the weight and it comes out to $ We have offered $to settle the claim
Hello,
We are sorry however we waived the $fee on delivery and spoke to your husband on the day of the delivery and he was ok with it We are not offering any additional refund as the services were provided
Hello,Sorry to hear of the issues We do not have any claim form filled out for damage/missing items on file If you feel you were overcharged for the storage you can call the storage facility directly and speak to them about the charges In reference to the issues with the move we
can offer $to settle the matter
The customer stated they had a piece that was damaged and a box missing.The coverage is cents per pound and the total offer would have been an offer of about $100. We paid for the restoration of the damaged furniture and have offered $for the missing box
Hello,
This file was settled for $ Attached is the e-mail correspondence with the customer and the print out from out accounting software showing we mailed a check for $ on 7/2/ Moishe's is not offering any additional compensation
Hello,
The piece was left behind and it was the customers decision that to do with it In good faith we are offering $to resolve this case We feel we bare no liability here but are offering the $as a courtesy
Complaint: ***
I am rejecting this response because:
Regards,
*** * *** ** *** ** *** *** ** *** ** * *** *** * *** *** *** *** *** *** ** *** *** * *** *** *** *** *** ** *** and where do we stand now as I need payment from Moishe's soon-Eventhough they are not honest, I $every month to Moishes for my furniture stored at their storage in LIC since Oct Some of the reviews are negative that they have bugs and
moths that eats up people's furniture etcI pray to god they first reimburse me for the bed, moreover I hope my furniture is not rotting in their storageI thank you
I would like to inform Moishe‘s for the last time after all the details provided in the initial complaint has been overlooked and you are in total denialIT WAS NOT MY DECISION TO LEAVE MY BED BEHIND but IT WAS YOUR MOVERS WHO WENT ON STRIKE AND REFUSED TO MOVE IT VIA STAIRS so it was your staff who pushed me to abandon my bedThis is simple English, so why are you repeatedly accuse me faser instead of accepting your mistakes and bad behaviourI did not get any help from *** when l was desperateHe refused to answer my callsI am honest and I stand by my words unlike you
Your flowery language on your website is contrary to what I experiencedThere is no truth on your websiteYour staff are unprofessional, not skilled, do not know how to wrap furniture and do what they want to dowhere is the justice?
People are not stupidAll this will go public and as a result tarnish your reputation
*** and *** told me that your movers are specially trained to do everything and anything and moving it via stairs is what they always doWhen I was desperate, *** refused to answer or reply to my callsI was flying out the same day
What in your mind was I supposed to do with it, throw it down via the windows??? there is no justice in your answerFor god's sake why don't you accept the facts instead of ducking, circumventing and hiding behind your guilt
I am outraged and fed up because I am still renting storage from you paying $a month since September don't you have any respect for your customers?? In Honesty I am not comfortable keeping your storage anymore with this kind of accusations, lies and dishonest business
*** is very small and word about your behaviour will flare like fire and this is a factThey are your biggest customers
Having said that for you to repeatedly blame me and accuse me falsely that it was my decision for leaving it behind IS A TOTAL LIEAll your replies are consistently packed with liesShame
For you to offer token $is not acceptableNew beds of the same kind costs $5,From the beginning I was reasonable by asking half the price so your token offer adds insult to injuryFor you to say in good faith?????? what faith?
I need my total reimbursement to settle this dispute
Hello, We are sorry however we waived the $fee on delivery and spoke to your husband on the day of the delivery and he was ok with it We are not offering any additional refund as the services were provided
Hello,
The items were delivered timely and within the transportation window promised I spoke to the customer and there was a lamp missing, everything else was ok Moishe's agreed to pay for the lamp The check for $for the lamp will be mailed within a week
Hello,
We have been over the situation several times The piece was left in the apartment and it was your decision what you needed to do with it, months or so later you are asking us where the piece is or for us to pay for a piece that was in your apartment Our FINAL offer is $
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Moishes moving systems delivered the items within the contracted window There was also a long carry fee of $that needed to be paid on delivery and we already refunded the fee of $ We are not offering any further refunds/discounts
Complaint: ***
I am rejecting this response because:
Moishe's purposefully deceived us and lied about promised services Simply delivering our goods (some of which were missing and many of which were broken) does NOT fulfill their contract
Regards,
*** ***
The
delivery was complete The shuttle service is on the contract and was needed There were no issues noted on the move or any phone calls regarding this issues until after the move was complete The customer received what was promised No refund is due to the customer Moishes is good faith is offering $ back to the customer
We have the inventory as signed off and no items missing We have processed the claim which is by the weight and it comes out to $ We have offered $to settle the claim
Hello,
We are sorry however we waived the $fee on delivery and spoke to your husband on the day of the delivery and he was ok with it We are not offering any additional refund as the services were provided
Hello,Sorry to hear of the issues We do not have any claim form filled out for damage/missing items on file If you feel you were overcharged for the storage you can call the storage facility directly and speak to them about the charges In reference to the issues with the move we
can offer $to settle the matter
The customer stated they had a piece that was damaged and a box missing.The coverage is cents per pound and the total offer would have been an offer of about $100. We paid for the restoration of the damaged furniture and have offered $for the missing box
Hello,
We settled this and mailed a check for $
This was agreed on, Moishe's is not offering any additional compensation
Hello,
This file was settled for $ Attached is the e-mail correspondence with the customer and the print out from out accounting software showing we mailed a check for $ on 7/2/ Moishe's is not offering any additional compensation