My order was sent to me promptly, packaged nicely & the shirts are great quality. Communication from the company has been plentiful but not overwhelming.
Monk Central Response
• May 02, 2018
Thank you very much! We'll surely continue to provide good service. :)
Monk Central was very professional to do business with. The products are of very good quality..sturdy, well-constructed shirts with stitching one expects to last. Printing is excellent, evenly layered (not thin and quick to peel in places), and colors are as brilliant as in the ads. The only one criticism I had (which I reported) was that different styles did not always fit the same (A long-sleeve, long tail shirt fit amply whereas a short-sleeve, shorter tail shirt fit tight.) Without a notice in the catalog, this makes it difficult to place multiple orders without undue returns. All-in-all, I will continue to do business with them and recommend them to others.
I had a minor issue with an order, I contacted Monk.com's customer service and he for I could finish my conversation they had remedied the situation. Great customer service! I will buy from them again! They are very good with handling simple to difficult situation! All my friends agree well worth giving them a first chance will make you want to give them a second third and fourth chance!
I ordered two tanks from them in March. I never received them. They claim to have sent them, however I never received any shipping information from them. Customer service is horrible. I’m disputing the charges with my credit card company. This company is a fraud!
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I bought 2 ss for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Monk Central Response
• May 02, 2018
Thank you for this and we are sorry for the inconvenience.
On 12//17 I ordered 2 shirts from this company. On 12//17, I got notice that the order had been processed and on its way. I received a tracking number and checked it and it seems that it's in China. China? The address is New York. Why are my shirts in China? They have been there since 12//17. They haven't moved. I've messaged them on Facebook 4 times. I've commented on their posts and I sent an email to their customer support and I received nothing back.
Monk Central Response
• Jan 09, 2018
Hello,
This is in response to the complaint #***.
There were two order placed by *** order #*** and #*** on *** December 2017.
Confirmation email with the tracking details were sent out to the buyer.
All the email were duly answered.
Tracking number: ***
Tracking Link: ***
Expected date of delivery: *** January 2018(screenshot attached).
Customer Response
• Jan 09, 2018
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
I recently received my order from them and love it
Thank you so much! :)
These are the best t-shirts ever!, They are completely original, fun to have, and its very hard not to keep buying them at all!
Thank you! Means a lot to us. :)
My order was sent to me promptly, packaged nicely & the shirts are great quality. Communication from the company has been plentiful but not overwhelming.
Thank you very much! We'll surely continue to provide good service. :)
I have loved all the shirts I have gotten. Some were gifts and some were mine. Reasonably priced!
Monk Central was very professional to do business with. The products are of very good quality..sturdy, well-constructed shirts with stitching one expects to last. Printing is excellent, evenly layered (not thin and quick to peel in places), and colors are as brilliant as in the ads. The only one criticism I had (which I reported) was that different styles did not always fit the same (A long-sleeve, long tail shirt fit amply whereas a short-sleeve, shorter tail shirt fit tight.) Without a notice in the catalog, this makes it difficult to place multiple orders without undue returns. All-in-all, I will continue to do business with them and recommend them to others.
I had a minor issue with an order, I contacted Monk.com's customer service and he for I could finish my conversation they had remedied the situation. Great customer service! I will buy from them again! They are very good with handling simple to difficult situation! All my friends agree well worth giving them a first chance will make you want to give them a second third and fourth chance!
I have ordered from Monk and had no problems. The shipping was fast and the shirt was better than expected.
Thank you so much! This means a lot to us. :)
I have had nothing but positive experiences with this business
Thank you so much! :)
I ordered two tanks from them in March. I never received them. They claim to have sent them, however I never received any shipping information from them. Customer service is horrible. I’m disputing the charges with my credit card company. This company is a fraud!
Thank you for this and we are sorry for the inconvenience.
My first order was successful, but repeatedly on trying to reorder there is no discounts on checkout , so orders were canceled.
Thank you for this and we are sorry for the inconvenience.
Love my shirt it big enough made of soft good material. Not a cheap brand.
Thank you! Means a lot to us. :)
Love my shirt it big enough made of soft good material. Not a cheap brand.
Thank you! Means a lot to us. :)
Love my shirt it big enough made of soft good material. Not a cheap brand.
Thank you! Means a lot to us. :)
I bought 2 s
s for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Thank you for this and we are sorry for the inconvenience.
I bought 2 s
s for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Thank you for this and we are sorry for the inconvenience.
I bought 2 s
s for my dad for Christmas, and I never received them. I emailed Monk Central and they said they would give me the money back which they never did. Very unhappy about this service.
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Thank you for this and we are sorry for the inconvenience.
I wish I could give it less stars! I placed an order on 3/9 with the understanding it would be shipped in 10-15 days. 3/26 still no shipping info. I sent an email asking for a # to contact someone, was told they don't have a # yet!! Finally got a tracking # on 3/30 FROM CHINA!!!! The company is listed as being in NY, if I had known I wasn't supporting an American company I would have ordered elsewhere. Very dishonest company who should really consider being up front with their customers!
Thank you for this and we are sorry for the inconvenience.
On 12//17 I ordered 2 shirts from this company. On 12//17, I got notice that the order had been processed and on its way. I received a tracking number and checked it and it seems that it's in China. China? The address is New York. Why are my shirts in China? They have been there since 12//17. They haven't moved. I've messaged them on Facebook 4 times. I've commented on their posts and I sent an email to their customer support and I received nothing back.
Hello,
This is in response to the complaint #***.
There were two order placed by *** order #*** and #*** on *** December 2017.
Confirmation email with the tracking details were sent out to the buyer.
All the email were duly answered.
Tracking number: ***
Tracking Link: ***
Expected date of delivery: *** January 2018(screenshot attached).
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely