Sign in

Monolith Solar Associates, LLC

Sharing is caring! Have something to share about Monolith Solar Associates, LLC? Use RevDex to write a review
Reviews Monolith Solar Associates, LLC

Monolith Solar Associates, LLC Reviews (35)

Attached please find the approved net metering agreement, the rebate approval is part of the net metering agreement The date this was approved is November 24, Monolith Solar had six months from the date this was approved to make substantial progress on the installation

We had invested hours of engineering and site survey time. We are reviewing in house and will make an appropriate decision.Thank you. Monolith Solar Associates LLC

Our Missouri team was to install for this customer at no cost, however, we were not able to work through the constraints by the utility and incentives

Monolith Solar’s mission is to make solar affordable for allA large portion of solar is funded through tax rebates from the State and Federal GovernmentEveryone’s tax situation is different and extremely personal and it is for this reason that we ask the customer to consult with the tax
advisor or program such as Turbo TaxThe rebates can be taken in one year or over many years depending on your total income and deductionsThe following is from page in the monolith proposal:Total Tax Credits**The combined tax credit amount may be taken out as a loan with 0% interest, loan terms will vary based on credit scorePlease consult a tax professional to determine eligibility for tax credits.The following is from page of the Purchase Agreement: Tax Credit Financing TermsWhen financing through a Monolith loan provider, the "Payment Authorization Form" must be signed and submitted by the Customer within (5) five business days of receiptFailure to complete the form will result in a $late fee assessed by Monolith SolarCustomer is responsible for repayment of tax credit financing back to the loan providerCustomer is responsible for filing his/her taxes and any documentation necessary to receive the tax creditsPlease contact your tax professional to determine tax credit eligibility.The following is copied from the NYSERDA portion of the agreement:Tax Incentives: Customers are encouraged to consult the Internal Revenue Service (See www.irs.gov), the NYS Department of Taxation and Finance (See www.tax.ny.gov) and with an accountant/tax adviser for details on eligibility for the credit provided in the law, regardless of whether the Installer/Contractor has provided information regarding the expected tax benefits (real property, federal or state tax incentives, or sales and use tax exemptions).We are very sympathetic to Mrs*** situation and we are doing everything in our power to assist her at this timeSincerely, Steven E***

Monolith Solar’s mission is to make solar affordable for allA large portion of solar is funded through tax rebates from the State and Federal GovernmentEveryone’s tax situation is different and extremely personal and it is for this reason that we ask the customer to consult with the tax advisor
or program such as Turbo TaxThe rebates can be taken in one year or over many years depending on your total income and deductions The following is from page in the monolith proposal: Total Tax Credits* *The combined tax credit amount may be taken out as a loan with 0% interest, loan terms will vary based on credit scorePlease consult a tax professional to determine eligibility for tax creditsThe following is from page of the Purchase Agreement: Tax Credit Financing Terms When financing through a Monolith loan provider, the "Payment Authorization Form" must be signed and submitted by the Customer within (5) five business days of receiptFailure to complete the form will result in a $late fee assessed by Monolith SolarCustomer is responsible for repayment of tax credit financing back to the loan providerCustomer is responsible for filing his/her taxes and any documentation necessary to receive the tax creditsPlease contact your tax professional to determine tax credit eligibilityThe following is copied from the NYSERDA portion of the agreement: Tax Incentives: Customers are encouraged to consult the Internal Revenue Service (See ***), the NYS Department of Taxation and Finance (See www.***) and with an accountant/tax adviser for details on eligibility for the credit provided in the law, regardless of whether the Installer/Contractor has provided information regarding the expected tax benefits (real property, federal or state tax incentives, or sales and use tax exemptions)Sincerely, Steven E***

Our Missouri team was to install for this customer at no cost, however, we were not able to work through the constraints by the utility and incentives

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my
complaint.? For your reference, details of the offer I reviewed appear belowTheir assertion that they were unable to work through the constraints imposed by the utility company is false? They had an approved rebate and metering agreement in place from the utility company? Monolith Solar simply failed to follow throughSince submitting this complaint, Monolith Solar has contacted me, and now state that they will be unable to make any progress on our project until sometime in ? I can only hope that they are being truthful, this time
Regards,? *** ***

All contracts clearly state "Customer is responsible for filing his/her taxes and any documentation necessary to receive the tax credits? PLEASE CONSULT A TAX PROFESSIONAL TO DETERMINE ELIGIBILITY FOR TAX CREDITS." ? The monthly payment of $with a 0% interest Monolith loan for years is to cover the system balance? There is a basic service charge of $each month which National Grid charges for interconnection and cannot be alleviated but offset with solar production credits? Monolith is unable to rent any residential rooftop system? To remove the system would force the company to incur exponential costs in labor and loss of materials/equipment? Monolith's goal is to provide clear and accurate information with documentation to support the acknowledgment of understanding from the customer? Our policy is to bring our customers to a position of energy independence with an end to costly monthly utility payments

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does...

not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Bob [redacted] of Monolith Solar Associates came to my home to discuss the installation of solar panels on my property.  I showed him where I wanted the solar panels placed and where to feed into the barn's 100 amp subpanel to feed back into the 200 amp house panel. Thereafter, some younger employees from Monolith came to the house to take pictures of both the 100 amp barn subpanel and 200 amp house panel.  Several weeks later, I was informed that they were unable to install the panels per Bob and my agreement.  At that time Bob informed me that we would have to change the installation by installing trenching and underground cable to my the house and go through the main panel, which has a Generac whole house switch panel.  At that time, I told him I didn't want to go that route and at that time wanted to cancel and wanted my credit card credited the $255 deposit.  This was not my fault but his fault because he didn't know what he was "speckin" out because of the whole house Generac located at my residence. Coincidentally, Bob incorrectly "specked" out my neighbor (who I referred to Monolith) with the amount of solar panels needed which resulted in his cancelling the job.  He asked for his refund and after several calls, received it. Bob told me that my refund would be credited back to my credit card.  After months of not receiving the refund, I called and sent numerous letters to receive my refund. [redacted] W. [redacted]

Monolith Solar’s mission is to make solar affordable for all. A large portion of solar is funded through tax rebates from the State and Federal Government. Everyone’s tax situation is different and extremely personal and it is for this reason that we ask the customer to consult with the tax...

advisor or program such as Turbo Tax. The rebates can be taken in one year or over many years depending on your total income and deductions. The following is from page 2 in the monolith proposal:Total Tax Credits**The combined tax credit amount may be taken out as a loan with 0% interest, loan terms will vary based on credit score. Please consult a tax professional to determine eligibility for tax credits.The following is from page 4 of the Purchase Agreement: Tax Credit Financing Terms. When financing through a Monolith loan provider, the "Payment Authorization Form" must be signed and submitted by the Customer within (5) five business days of receipt. Failure to complete the form will result in a $500 late fee assessed by Monolith Solar. Customer is responsible for repayment of tax credit financing back to the loan provider. Customer is responsible for filing his/her taxes and any documentation necessary to receive the tax credits. Please contact your tax professional to determine tax credit eligibility.The following is copied from the NYSERDA portion of the agreement:Tax Incentives: Customers are encouraged to consult the Internal Revenue Service (See www.irs.gov), the NYS Department of Taxation and Finance (See www.tax.ny.gov) and with an accountant/tax adviser for details on eligibility for the credit provided in the law, regardless of whether the Installer/Contractor has provided information regarding the expected tax benefits (real property, federal or state tax incentives, or sales and use   tax exemptions).We are very sympathetic to Mrs. [redacted] situation and we are doing everything in our power to assist her at this time. Sincerely, Steven E[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below. Their assertion that they were unable to work through the constraints imposed by the utility company is false.  They had an approved rebate and metering agreement in place from the utility company.  Monolith Solar simply failed to follow through. Since submitting this complaint, Monolith Solar has contacted me, and now state that they will be unable to make any progress on our project until sometime in 2017.  I can only hope that they are being truthful, this time.
Regards,  [redacted]

We have been working with the owner to resolve the issue of lower system production due to shading of the system. In the contract, it states that the owner is responsible for the removal of any trees that that would be shading the system. In an effort to maintain high customer relations, we have...

offered to remove the tree that is shading the system at no cost to the customer, however the customer has refused. Solar will not work without sunlight. This is the equivalent to trying to drive your car without gas.

All contracts clearly state "Customer is responsible for filing his/her taxes and any documentation necessary to receive the tax credits.   PLEASE CONSULT A TAX PROFESSIONAL TO DETERMINE ELIGIBILITY FOR TAX CREDITS."  The monthly payment of $98.52 with a 0% interest Monolith loan for 8 years is to cover the system balance.  There is a basic service charge of $17 each month which National Grid charges for interconnection and cannot be alleviated but offset with solar production credits.  Monolith is unable to rent any residential rooftop system.  To remove the system would force the company to incur exponential costs in labor and loss of materials/equipment.  Monolith's goal is to provide clear and accurate information with documentation to support the acknowledgment of understanding from the customer.  Our policy is to bring our customers to a position of energy independence with an end to costly monthly utility payments.

Mr. [redacted] was sent his refund in July.

Our policy and practices purvey honesty and transparency. Our goal is to provide all information with clarity and confirmation of understanding which is documented several times throughout the contract and installation process. There are two signatures required to acknowledge that the tax credits...

are based on eligibility.  That is personal financial information of which we strongly encourage each customer to advise with their own financial or tax consultant as we do not investigate personal finances.  The customer also signed three additional forms of acknowledgement of the tax credit bridge loan.  The original contract was signed in February of 2017 and installed in July of 2017 which gave the customer ample time to obtain the information of eligibility and to cancel the contract with a full refund. If more time was needed to establish the security of tax liability we would have happily extended the time period to do so.  Our installation crew was on site for three days, two of which to install the system.  It would take approximately 8 hours to uninstall the system.  This costs the company exponential expenses to the deposit which was a fraction of the costs to apply for permits, engineering and installation of the project. The notion that the equipment be removed to be reused is inconceivable and does not conform to our best business practices.  The day the customer came into the office unannounced, a majority of the office staff was attending a press conference.  The customer has been contacted several times to resolve this matter which will be beneficial to both parties.

Check fields!

Write a review of Monolith Solar Associates, LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Monolith Solar Associates, LLC Rating

Overall satisfaction rating

Address: 2822 Fallfax Dr, Rensselaer, New York, United States, 22042-2804

Phone:

Show more...

Web:

This website was reported to be associated with Monolith Solar Associates, LLC.



Add contact information for Monolith Solar Associates, LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated